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The Phoenix Resort

1,022 reviews
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Traveller (856)
Room & Suite (299)
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Overview
  • Excellent95%
  • Very good4%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
“red ginger”(211 reviews)
“lap pool”(34 reviews)
“sol spa”(27 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
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Offers from The Phoenix Resort
Offers & Announcements: Feb 2018 Discounts
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Reviews (1,022)Write a Review
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All reviewsred gingerlap poolsol spachocolate tastingin towngolf cartcell phoneambergris cayefire stationfull kitchenbottle of rumpool stafffront desk stafflaundry detergentpool barwrap around balconyhuge balcony
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Reviewed 17 February 2015

This was our 2nd visit to San Pedro. Phoenix House was on my bucket list for almost three years!! It was worth the wait!! Staff, Service & Property lived up to all of my expectations!! The gym was great!! Red Ginger was perfect!! Rooms were...More

1  Thank lisa d
Reviewed 16 February 2015

Words cannot express how wonderful this resort is! You have to experience it yourself. The staff at The Phoenix couldn't be better, especially at the front desk, Andrew, Rose, Tatianna, Gabriella, and Wendy. The were all so helpful in making this one of the most...More

3  Thank UsFromSaltLakeCity
Reviewed 8 February 2015

I recently returned to the Phoenix for another nice stay. The staff, location and attention to detail are excellent. It's nice to be situated in such a nice property in the middle of San Pedro where you can walk to anything which is needed.

1  Thank oilmkr
Reviewed 6 February 2015

I don't think I have ever stayed at a resort for a week or more and been as pleased with the entire experience as I have been with our stay at the Phoenix!! This little, boutique hotel has clean, beautiful rooms outfitted with every item...More

4  Thank dascfp
Reviewed 4 February 2015

The Phoenix has indeed risen and is at the top of the beach resorts in or near San Pedro. Our suite is huge (1200 sq ft) and extremely well outfitted with top of the line everything. No compromioses on comfort or quality! The staff us...More

Thank Johnsotr
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Free Parking
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$250 - US$525 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Romantic Hotel in San Pedro
#1 Spa Hotel in San Pedro
#7 Business Hotel in San Pedro
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$250 - US$525 (Based on Average Rates for a Standard Room)
Hotel Style
#1 Romantic Hotel in San Pedro
#1 Spa Hotel in San Pedro
#7 Business Hotel in San Pedro
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (856)
Room & Suite (299)
Pool & Beach (133)
Dining (13)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
evegrow9
19 December 2017|
AnswerShow all 7 answers
Response from Mark M | Property representative |
To re-iterate the other comments, yes, we're a short distance (2 minute drive) from the water taxi dock. Just take the next available taxi when you disembark and we'll pay the driver upon arrival, and provide complimentary... More
1
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Beachydix
7 December 2017|
AnswerShow all 2 answers
Response from Mark M | Property representative |
Yes, we work with great bonefishing guides and would be very happy to set this up for you. Please contact us via email or phone using the links on our Trip Advisor main page or via our website and we can assist you. - Mark... More
1
Vote
tracyroo
27 September 2017|
AnswerShow all 2 answers
Response from CajunCindy | Reviewed this property |
I'm sorry but we didn't bring kids and we weren't looking out for anything geared to kids. I do recall seeing younger children at the hotel but don't know of children's activities.
1
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12345616
Room Tips
"There are no bad views here. If you are at The Phoenix, you have an excellent view."
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"All the rooms have large balconies/patios. I would try and get a room right on the beach front next time."
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"We stayed on the third floor which meant we had a great view, but there is no elevator, so be prepared to..."
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"Rooms facing the Caribbean are the best."
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