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The Phoenix Resort

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The Phoenix Resort
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928 Reviews from our TripAdvisor Community

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Showing 906: English reviews
texas
Reviewed 13 May 2014

What a fantastic resort. It is right in San Pedro. We had the 2 bedroom (D2) that is right on the water..literally walk 15 steps. The way the room is situated it seems like you have your own house with a yard. We loved it so much we had dinner out on our patio 3 nights...you just could not beat...

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1Thank texasgirl020
Boston, Massachusetts
Reviewed 13 May 2014

Tripadvisor has informed me that I have only traveled 6% of the world. With 94% to go, it could be considered profligate to re-visit any one destination. With that in mind, we have attempted to broaden our travel horizons but always end up comparing our stay with Belize, Ambergris Caye and in particular, the Phoenix Resort. Most destinations have at...

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2Thank Harold O
jpolliver
Reviewed 11 May 2014

Just returned from a week at the Phoenix. All the reviews are spot on. The staff works as a team and treats you like a guest, not a booking. Our room (D4) was very well appointed and had a balcony overlooking the beach (very relaxing). I'm a diver, my wife not so much and she enjoyed lolling by the pool...

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5Thank jpolliver
Beachwood, United States
Reviewed 9 May 2014

The 5 star ratings are well deserved for The Phoenix. The grounds are beautifully maintained and the rooms are spacious, modern and comfortable, and all have beach views. The pool area is beautiful and relaxing. The Phoenix is located close to San Pedro restaurants, bars and shopping, but is a quiet, wonderful place. The real treasure of The Phoenix, though,...

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Thank Janet M
Phoenix, Arizona
Reviewed 8 May 2014

We just returned from a one week stay at the Phoenix. We have only wonderful things to say about it. My husband and I stayed in a 2 bedroom condo with ocean view. While we only needed one bedroom it was worth the extra $100/night to stay here. We were in a room on the third floor which was fine...

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1Thank Shara M
Carmel, New York
Reviewed 5 May 2014

All the previous reviews were right on. The top 5 reasons I love this place are staff, pools, grounds, condos and location. Pam and the front desk group are the most amazing group of customer service individuals I have ever encountered. The pools are awesome and surrounded by meticulous gardens. The condo is large, well-stocked, and offers a gorgeous bathroom...

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2Thank milliegordon2
Reviewed 27 April 2014 via mobile

We stayed our last three days at the Phoenix. We stayed at Ramon's our first five nights. It was a nice variation, they places flowers on our bed when we got there. You have to be careful to place a do not disturb sign on the door because the staff walk in sometimes! The staff were all kind and the...

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3Thank susanjane81
San Francisco, California
Reviewed 25 April 2014

I rarely write a 5 star hotel review, but in the week we spent here I thought hard about a single negative about our stay and came up empty. On the last day of our visit, one of our friends who left a day early brought the wrong passport to the airport and the hotel actually sent someone via jetski...

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3Thank cptnspooky
Atherton, California
Reviewed 24 April 2014

We just had an amazing stay at the Phoenix. Our condo was beautiful, clean and modern. Granite, stainless steal appliances, big comfortable beautiful beds, and nice linens on the inside. On the outside it was meticulously maintained and had a beautiful two level pool plus great pool side bar/service. We could walk to all the restaurants downtown and had amazing...

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1Thank Cali_Fam_Fun
Camarillo, California
Reviewed 23 April 2014

I don't normally take the time to write reviews but I really want y'all to know that what everyone else says here is true! Very well run resort! Loved the very spacious 2 bedroom condo. Very clean! The staff here goes beyond their normal duties! When they learned the wifi wasn't working in the back room they were working on...

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1Thank momof3boyz1dog

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 

Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Price Range: $474 - $729 (Based on Average Rates for a Standard Room)
Number of rooms: 27
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro
Hotel Style:
#1 Family Hotel in San Pedro
#1 Spa Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#7 Business Hotel in San Pedro
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenix Resort staff and other travellers.
39 questions
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Questions? Get answers from The Phoenix Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor”
 of 5 bubbles 118BeckyW, 18 Mar 2017 | Read review
“Water front rooms near the ocean have wonderful sunrise views”
 of 5 bubbles , 4 Mar 2017 | Read review
“We had 3rd floor. Beautiful views but also three flights of stairs.”
  • Sunrises were beautiful!
  • Left on our bed at the end of our stay.
 of 5 bubbles jslup5, 21 Feb 2017 | Read review
“Ask for 2nd/3rd floor to have more privacy - 1st floor suites have walk up porches instead of balconies.”
 of 5 bubbles 307bennetts, 19 Feb 2017 | Read review
“If looking for an ocean view 2 bedroom unit, can highly recommend C5”
 of 5 bubbles DianeP19, 7 Feb 2017 | Read review
5 of 5