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The Phoenix Resort

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The Phoenix Resort
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941 Reviews from our TripAdvisor Community

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Showing 919: English reviews
San Francisco, California
Reviewed 25 April 2014

I rarely write a 5 star hotel review, but in the week we spent here I thought hard about a single negative about our stay and came up empty. On the last day of our visit, one of our friends who left a day early brought the wrong passport to the airport and the hotel actually sent someone via jetski...

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3Thank cptnspooky
Atherton, California
Reviewed 24 April 2014

We just had an amazing stay at the Phoenix. Our condo was beautiful, clean and modern. Granite, stainless steal appliances, big comfortable beautiful beds, and nice linens on the inside. On the outside it was meticulously maintained and had a beautiful two level pool plus great pool side bar/service. We could walk to all the restaurants downtown and had amazing...

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1Thank Cali_Fam_Fun
Camarillo, California
Reviewed 23 April 2014

I don't normally take the time to write reviews but I really want y'all to know that what everyone else says here is true! Very well run resort! Loved the very spacious 2 bedroom condo. Very clean! The staff here goes beyond their normal duties! When they learned the wifi wasn't working in the back room they were working on...

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1Thank momof3boyz1dog
Milwaukee, Wisconsin
Reviewed 20 April 2014

The vast majority of the reviews you see here are accurate. The Phoenix is almost certainly the best resort in this region of the island. Great location, superb staff, very well maintained, great restaurant and pool bar. It's at the North end of the "action" but you would never know it while sitting at the pool. The suites are spacious...

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2Thank Beachcomber972
Anchorage, Alaska
Reviewed 15 April 2014

I stayed here on my first visit to Belize and am glad I did. The service was exceptional and the location was great. I'll be back next year. In fact I booked my return for next year prior to my departure!!!

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4Thank oilmkr
Dallas, Texas
Reviewed 10 April 2014

Visited San Pedro, Belize for 5 days to check out the destination and determine why is has become so popular with American tourists. The Phoenix Resort could not have been nicer! From the warm welcome by the front office staff to the lovely, well appointed suite, excellent Red Ginger Restaurant, and a very friendly and accommodating housekeeping staff - it...

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2Thank Bill G
Boulder, Colorado, United States
Reviewed 9 April 2014

Wonderful experience all the way around -- great accommodations, loved not having car and getting picked up on local pier for excursions. Staff was VERY helpful and helped make our trip special. We really enjoyed snorkeling and fishing. REstaurant cooked our fish and we ate it by the pool. I liked the in-town location and swimming off the pier, walking...

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1Thank Mary K
Memphis, Tennessee
Reviewed 9 April 2014

When we arrived at Phoenix, our suite was on third floor, and we had neglected to tell them in advance that my wife and were not fully ambulatory, and there was no elevator. They were very upset on our behalf and tried to change rooms for us. But they were booked solidly for the whole weekend. Therefore, they offered to...

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4Thank Herman M
Excelsior, Minnesota, United States
Reviewed 8 April 2014

I have rented a house near the Phoenix and recently ran into a problem with the house. I loaded the family into our golf cart and tried to check into the Phoneix but they were full. The staff went out of their way calling other resorts and attempting to track down the owner of the rental home for me rather...

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1Thank Andy L
Chicago, IL
Reviewed 7 April 2014

My family of four just returned from a 9-day stay at The Phoenix. Going into the trip, I thought there was NO WAY that the hotel could live up to the consistent 5-star reviews, but it did. Those who say The Phoenix staff provides the best service experience of any hotel are absolutely correct; we have traveled the world and...

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2Thank emiliewasmyeve

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The Phoenix Resort is a modern and luxurious beachfront resort found on Ambergris Caye, Belize, and in the charming town of San Pedro. The Phoenix Resort features 27 beautifully-finished & spacious condominium suites, gourmet food served at on-site restaurant Red Ginger, the on-site services of Sol Spa, San Pedro's original and most popular day spa, a beautiful saline chlorinated and heated main pool & separate lap pool, pool bar, on-site fitness center, business center, front desk & concierge services from 6am to 11pm, free WiFi, 24 hour security, and the perfect location beachfront in the heart of San Pedro, the social center of Ambergris Caye. All suites face the Caribbean and offer plush Serta pillow top mattresses, 100% cotton linens & robes, Jacuzzi tubs & separate showers, Aveda bath & body products, flat screen TVs, DVD players, Bose wireless speakers, in suite iPads, full kitchens, washer and dryer, laptop friendly safes, central air conditioning, twice daily housekeeping, & much more. ... more   less 

Additional Information about The Phoenix Resort

Address: Pescador Drive | San Pedro, San Pedro, Ambergris Caye, Belize
Region: Belize > Belize Cayes > Ambergris Caye > San Pedro
Price Range: $433 - $734 (Based on Average Rates for a Standard Room)
Number of rooms: 27
Also Known As:
The Phoenix Hotel San Pedro
The Phoenix Resort Belize/San Pedro
Hotel Style:
#1 Family Hotel in San Pedro
#1 Spa Hotel in San Pedro
#1 Romantic Hotel in San Pedro
#7 Business Hotel in San Pedro
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Questions & Answers

Here's what travellers have asked, with answers from The Phoenix Resort staff and other travellers.
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Questions? Get answers from The Phoenix Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have excellent views but there are no elevators”
kiki325, 21 Apr 2017 | Read review
“Insist on a room with a direct view of the ocean (not a tiny, diagonal, neck bending view).”
Phil_Dolliff, 18 Apr 2017 | Read review
“not a bad room in the place .... its swank”
josephsJ9843NJ, 1 Apr 2017 | Read review
“I thought they all looked good.....we were towards the back, but the sea view was great.”
norzee, 29 Mar 2017 | Read review
“Higher floor”
118BeckyW, 18 Mar 2017 | Read review
5 of 5