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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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366 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Reviewed 8 January 2013

We were picked up at the airport at 6 am, no waiting required, and at the hotel in 15minutes, safe and sound. What a comfort for first time G city visitors! All the staff were particularly friendly and helpful, especially Marcos. Our drop off to the bus station to Flores included a city tour. Great value for a city hostel...

Thank JandQ
Salisbury, United Kingdom
Reviewed 7 January 2013 via mobile

My son booked us into here for our first night in Guatemala. I would thoroughly recommend this family run business for all travellers. We were met at the airport, had private rooms with shared bathrooms and were looked after amazingly well. We couldn't thank Marcos and his mother enough for making us feel so welcome. They organised a city tour...

1Thank Lindawalton24
Toronto, Canada
Reviewed 5 January 2013

I’m not in the habit of writing reviews, but felt compelled to say a thing or two in this instance. What sets Quetzalroo apart from other hostals is not the shared dorms, although perfectly standard, spic-and-span clean and what you would typically expect from a hostal dorm, and then some. Nor is it the location, though literally minutes away from...

1Thank Nata S
Reviewed 1 January 2013 via mobile

I travelled Guatemala with my family (brother and mature parents) over the Christmas period and quetzalroo was our first stop. We had heard less than complementary reviews of Guatemala City and were consequently nervous of arriving and staying here due to safety. When we arrived we phoned Quetzalroo from a tourist information spot in the airport ($1) and they picked...

Thank Justiney88
Reviewed 31 December 2012

I was disappointed with Quetzalroo. I opted for this hostel based on the many positive reviews, and the free airport pick up and drop off. I had one night in Guate before heading to Antigua and thought this would be a good, easy option. I was able to make a last minute reservation with Marcos through email which was very...

Thank tribeofjosef
London, United Kingdom
Reviewed 17 December 2012

Incredibly helpful and encouraging staff at the hostel. they offer great tours and tips for Guatemala city and tis surrounding volcanoes. the rooms were good and the facilities were clean and also good. good location, close to the airport with shuttle services

Thank Laura E
Bergen, Norway
Reviewed 4 December 2012

I stayed here for the first time in the end of august while leaving Guatemala. It is well worth the money, Cheap and clean and the staff is vey friendly. Located just a short drive from the airport it is an exellent place to stay when arriving late/leaving early. I came in with a bus to the center and they...

Thank Travelislearning
Reviewed 3 December 2012

Quetzalroo meets all of your basic requirements in terms of rooms, beds, bathrooms, breakfast and wifi. Where it excels is in its excellent customer service and the enthusiasm the owners have for showing visitors both Guatemala City and Guatemala in both an honest and positive light. Many people told me I was crazy to stay even one night in GC...

Thank AustralianEB
Melbourne, Australia
Reviewed 12 November 2012

This hostel was very disappointing especially after reading such good reviews. I emailed to book a room but didn't get a response so I rang and was told that a private room would be booked for me and to ring them when I arrived to get the free lift. After an 18 hour bus ride from Managua I rang the...

1Thank Nell188
ManuelRomeroCloseQR, Owner at Quetzalroo, responded to this review

Hello travelers. I really want to apologise for forgetting to book you in. Thanks for writing this review Manu

Jerusalem, Israel
Reviewed 29 September 2012

We came to Guatemala city because we had to - planned to stay for the night and get the hell out of there. But then we came across the Quetzalroo`ers. Manuel and Marcus were amazing. showing us where to go, what to do, and even coming with us and making our stay absolutely great. We felt safe, welcomed and at...

Thank m0riam

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07/05/2017 08/05/2017
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  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Free Parking

Additional Information about Quetzalroo

Address: 6ta Avenida 7 - 84, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $22 - $66 (Based on Average Rates for a Standard Room)
Number of rooms: 31
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Also Known As:
Quetzalroo Guatemala/Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Quetzalroo staff and other travellers.
3 questions
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New York City, New York

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Questions? Get answers from Quetzalroo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They're all good.”
mariegshelton, 1 May 2016 | Read review
“Private rooms are best option.”
Tapete62, 20 Feb 2016 | Read review
“I stayed in most of the dorms and two of the privates, to be honest all of them are good and pretty equal”
V2514YVivant, 13 May 2015 | Read review
“Rooms upstairs do not get wifi, that's the only bummer, if you have a private room that is likely the case. All the shared rooms have wifi so no worries there.”
VonBlanco, 24 Nov 2014 | Read review
“The private rooms aren't that private - you can hear everything from the dorm and vice versa. There's no internet on the lower floor - not sure about the rooms on the same level as reception.”
1mmy, 29 Oct 2014 | Read review
5 of 5
US$34* /night
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Prices are for 1 room, 2 adults
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