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The Westin Camino Real

Travellers' Choice award winner
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$154*
US$126*
Great Deal
US$131*
US$131*
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The Westin Camino Real
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670 Reviews from our TripAdvisor Community

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Showing 471: English reviews
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Crook, Co Durham, United Kingdom
Reviewed 5 days ago NEW

This hotel is definitely an easy relaxing stay. Centrally located for business meetings and at the weekend there are plenty of bars and restaurants int he local area. The pool and the gym were really good well maintained and plenty of equipment

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Helpful?
Thank Andrew L
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Andrew, It was truly a pleasure to serve you. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible. We look forward to seeing you again hopefully, in the near future. Regards,

NYC
Reviewed 6 days ago NEW

Our family really enjoyed the Westin. We had all the amenities we required, plus wifi and a great pool. The rooms were clean, fresh smelling and turn down service yummy. The hotel was easy to navigate, had ATMs and a lovely waiting area for our family to meet up. The food was good, especially for a large chain. It had...

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Helpful?
Thank newyorkseestheworld
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear guest, We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as...

Melbourne, Australia
Reviewed 2 weeks ago

Stayed over for a Friday and Sunday night to try a different part of the city and to store my bags while travelling to Flores for the weekend. Room was Westin standard (albeit small when compared to what I had earlier in the week at Vista Real). Staff were friendly enough and checkout was expedient. Lots of stores / bars...

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Helpful?
Thank ggb88
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear guest, We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as...

Reviewed 2 weeks ago via mobile

We stayed in the hotel remembering of the great amenities, service and infrastructure of the Hotel, but it was a big deception the room furniture was old, everything really expensive and not that good. We were 4 couples and all agree to not stay again at this hotel. So think it twice there are other better options.

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Helpful?
Thank Nelson S
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Nelson S, Please accept our sincere apologies for the inconvenience you may have experienced during your stay, we deeply apologize for that and we are sorry that you were disappointed these time, on behalf of The Westin Camino Real, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality at your visit...

Reviewed 3 weeks ago via mobile

One of the better hotels in Guatemala City, but hotel is tired - one lift stopped working on last day, trapping me for around 5 minutes, then 10 minute queue for checkout. WCRG you need to up your game!

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Helpful?
1Thank Richard G
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Richard G, Please accept our sincere apologies for the inconvenience you may have experienced during your stay, we deeply apologize for that and we are sorry that you were disappointed these time, on behalf of The Westin Camino Real, kindly accept our sincere apologies for not being able to provide you the high standard of hospitality at your visit...

United States
Reviewed 3 weeks ago via mobile

Even with all the improvements that Guatemala city has had this hotel still manages to be the best in town. It is located in the central area, it is beautiful and you can tell it is a luxury hotel the minute you walk in. There are other hotels in the area but to this day this hotel is the one...

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Helpful?
1Thank franciscomorales
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear franciscomorales, We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as...

Reviewed 4 weeks ago

I love it! The people are always nice and willing to help you in anything you need. Their food is so amazing, no matter what you eat. The hotel is located in a great area of Guatemala City so that you can get to malls, restaurants and other places in minutes.

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Helpful?
Thank SOFIA V
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Sofia V, Thanks for your comment! It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as memorable as possible. Regards,

New York City, New York
Reviewed 5 weeks ago

Beautiful hotel located in the richest zone of Guatemala. Fantastic food and nice details. good price and nice customer service. Not HOT water. huh? that's the only bad thing. Cleaniness: 5 statrs Food: 5 stars Location: 5 stars

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Helpful?
Thank neriusbk
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear neriusbk, We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. With the hot water, We will make everything in our power to make sure this won’t happen again, your comment will be handle in a serious and strict way. We already sent your comment...

Guatemala City, Guatemala, Guatemala
Reviewed 19 April 2017

I have been to this hotel several times. Overall I've felt comfortable and satisfied with the service. The breakfast and lunch buffet are fantastic, with a wide variety of both international and exotic local flavors. The pool is beautiful. The rooms are very comfortable. It is overall a very good hotel where you feel safe and comfortable. It is also...

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Helpful?
1Thank alsolorzano
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear alsolorzano, Thanks for your comment! We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. Regards,

Mississauga, Canada
Reviewed 19 April 2017

We stayed 3 nights and enjoyed the comfort of a nice and functional room inside a beautifully designed hotel. Service was excellent throughout our stay and the restaurants were very good (especially the Italian "Giuseppe Verdi"). The only concern I have is that at the time of check-in I was told that the Club lounge was closed so that I...

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Helpful?
Thank Andre1410a
Luisa B, Public Relations Manager at The Westin Camino Real, responded to this review

Dear Andre1410a, We would like to thank you for your visit to The Westin Camino Real Guatemala Hotel. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need on your next visit to make your visit to our hotel as...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Camino Real

Address: Calle Camino Real 0-20, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $190 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Camino Real 4.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Westin Camino Real Hotel Guatemala City
Westin Hotel Guatemala City
Westin Guatemala City
Guatemala City Westin
The Westin Camino Real Guatemala/Guatemala City
Hotel Style:
#1 Green Hotel in Guatemala City
#4 Spa Hotel in Guatemala City
#5 Luxury Hotel in Guatemala City
#6 Romantic Hotel in Guatemala City
#11 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Camino Real staff and other travellers.
8 questions
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Questions? Get answers from The Westin Camino Real staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms away from the main road”
newyorkseestheworld, 22 May 2017 | Read review
“The higher the better views”
Andre1410a, 19 Apr 2017 | Read review
“We were in a room in the back of the hotel. It was quiet, but the view was of the room top of the hotel.”
kaisgranny, 21 Mar 2017 | Read review
“The higher the floor the better the view”
838jamesma, 14 Feb 2017 | Read review
“No recommendation for room. I would rather say, there are probably better hotels in town. I would not stay here again.”
alicep526, 16 Jan 2017 | Read review
5 of 5
Booking.com
US$126* /night
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Expedia.comUS$131
Orbitz.comUS$131
CancelonUS$154
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*Disclaimer
Prices are for 1 room, 2 adults
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