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The Westin Camino Real

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The Westin Camino Real
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640 Reviews from our TripAdvisor Community

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Showing 460: English reviews
Los Angeles, California
Reviewed 22 November 2014

I had the opportunity to stay at the Westin Camino Real for a business conference with professionals from throughout Central and South America. This Westin easily met my expectations for being able to accommodate demanding executives. The hotel is truly a little oasis within Zona Diez - the area that seems to house many of Guatemala City's better hotels. The...

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Thank Joepure
Ximena R, Gerente at The Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. We hope to see you soon in Westin Camino Real Guatemala. Very truly yours,

Reviewed 19 November 2014

Last week I had the opportunity to stay at Westin Camino Real Hotel. Good Hotel but not as you can expect from a Westin. Just arriving troubles with Wifi called to get some help and answer was there´s too many people connecting so please try in 30 minutes, hey come on it´s THE hotel in Guatemala and you don´t have...

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1Thank Mauricio V
Ximena R, Gerente at The Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. We are really sorry for the experience during your stay with Wifi, is not an acceptable...

San Antonio, Texas
Reviewed 3 November 2014

The staff at this Westin is one of the most professional I've encountered. The Hotel is in a safe zone but you may not want to leave the hotel! The workout facilities are extensive and pool welcoming. The rooms are large and very comfortable with the "Westin Beds" and linens. Also very clean with turndown service in the evening. The...

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1Thank Maryl42
Ximena R, Gerente at The Westin Camino Real, responded to this review

Dear Guest, Thank you for taking the time to write about our service and our location, it always motivation to receive such appreciation from our guest. This will help us to keep our high service standard. We hope to see you soon again. Regards,

Pennsylvania
Reviewed 31 October 2014

I was a bit scared about staying there. But it is totally safe and a very nice hotel. The hotel staff is perfect and always very friendly. The breakfast was just perfect. Also the roomservice was awesome. I would love to go back. I would always stay at the Westin right in the city.

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Thank Kaylee K
Ximena R, Gerente at The Westin Camino Real, responded to this review

Dear Guest, Thank you for taking the time to write about our service and our location, it always motivation to receive such appreciation from our guest. This will help us to keep our high service standard. We hope to see you soon again. Regards,

Quito, Ecuador
Reviewed 28 October 2014

This is a good hotel in the best comercial and safest zone in Guatemala city. They have shuttle from airport (shared with nearby Biltmore hotel). Rooms and bathroom seems to have been recently refurbished. However, some furniture still needs to be updated, for example TV s have been change to new flat screen, but still are housed in old fashioned...

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Thank kafu123
Ximena R, Gerente at The Westin Camino Real, responded to this review

Dear Guest, Thank you for taking the time to write about our service and our location, it always motivation to receive such appreciation from our guest. This will help us to keep our high service standard. We hope to see you soon again. Regards,

Columbus, Ohio
Reviewed 26 October 2014

In Feb. 2014, we spent two separate nights at the Westin Camino Real. It's an upscale property, in a nice location in Guatemala City... walkable to several restaurants (including Kakao, our favorite). The hotel is large and clean. We especially love the fantastic pool area. What an oasis. On this trip, we missed the breakfast because of early departures, but...

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Thank M_Therese15
Ximena R, Gerente at The Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. We are very glad to receive your additional suggestions, we already sent them to the responsible departments. We hope to see you soon again in Westin Camino Real Guatemala....

Longview, Texas
Reviewed 25 October 2014

Nice hotel, great restaurant and bar attached. Near lots of bars and restaurants....1 block from Hardrock Cafe and Cheers. Bed was very comfortable and staff seems very friendly....and speak english well. Weather here is awesome too. Almost chilly at night. Very secure area and well lit.

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1Thank NCICBill
Ximena R, Gerente at The Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. Any additional comment will be welcome. We hope to see you soon again in Westin Camino Real Guatemala. Regards,

Miami, Florida
Reviewed 23 October 2014

I spent 5 nights at the Camino Real earlier this month. There are a few nice hotels in this area but my personal choice is always the Westin. I would like to address some of the comments I have read here. Someone described the lobby as being like a funeral home. This astounded me. The lobby areas are bright, spacious,...

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4Thank bedlammanor
Ximena R, Gerente at The Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is very important to receive such appreciation from our guests, this help us to improve every day. We are very glad to receive your additional suggestions, we already sent them to the responsible departments. We hope to see you soon again in Westin Camino Real Guatemala....

Houston, Texas
Reviewed 21 October 2014

I spent 4 nights on the club(concierge) and I was very pleased with the large and beautiful room on the 9th floor. It was very quiet, very well maintained and clean. The breakfast room was very comfortable and the food was plentiful, varied and delicious. Everyone at the hotel were very helpful and pleasant. I will be going back to...

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Thank Barbara S
Ximena R, Gerente at The Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. Thank you for a great comment it always motivating to receive such appreciation from our guests,...

Reviewed 16 October 2014

I would like to thank the Westin Camino Real Hotel staff, sales, and service departments were excellent to say the least! We had our Quincinera fiesta there with about 135 guests and it was true luxury. They were punctual and courteous the whole way right from booking the event with Doris Urizar to help from Claudia Schwartz with further details....

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1Thank James J
Ximena R, Gerente at The Westin Camino Real, responded to this review

Dear guest, Thank you so much for your time filling this survey in, it is a very important source of information to know our guests experience through their feedback, your comments will help us to improve the high service in each of your visit. Thank you for a great comment it always motivating to receive such appreciation from our guests,...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Westin Camino Real

Address: Calle Camino Real 0-20, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $177 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Camino Real 4.5*
Number of rooms: 271
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Also Known As:
Westin Camino Real Hotel Guatemala City
Westin Hotel Guatemala City
Westin Guatemala City
Guatemala City Westin
The Westin Camino Real Guatemala/Guatemala City
Hotel Style:
#1 Green Hotel in Guatemala City
#5 Spa Hotel in Guatemala City
#6 Luxury Hotel in Guatemala City
#6 Romantic Hotel in Guatemala City
#11 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Camino Real staff and other travellers.
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Questions? Get answers from The Westin Camino Real staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in a room in the back of the hotel. It was quiet, but the view was of the room top of the hotel.”
 of 5 bubbles kaisgranny, 21 Mar 2017 | Read review
“The higher the floor the better the view”
 of 5 bubbles 838jamesma, 14 Feb 2017 | Read review
“No recommendation for room. I would rather say, there are probably better hotels in town. I would not stay here again.”
 of 5 bubbles alicep526, 16 Jan 2017 | Read review
“get a room with a single king size bed - those with two doubles swallow up most of the room”
 of 5 bubbles 98denisb, 16 Jan 2017 | Read review
“higher floors are quieter”
 of 5 bubbles drewaw, 15 Jan 2017 | Read review
5 of 5