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Radisson Hotel & Suites Guatemala City

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Radisson Hotel & Suites Guatemala City
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894 Reviews from our TripAdvisor Community

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Showing 307: English reviews
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Wilder, Kentucky
Reviewed 3 days ago NEW

Stayed 4 nights total - overall the hotel is great. Many of the staff understand and/or speak English, which is very helpful for non-Spanish speakers. It has a hotel shuttle to and from the airport, which is quite close (about 20 minutes). The food has been delicious and hot - variety of drinks at the bar too. Shortcomings - the...

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Thank Peluna
Baltimore, Maryland, USA
Reviewed 1 week ago NEW

Review collected in partnership with Radisson Hotels
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Thank billy a
GrupoAzur, Gerente at Radisson Hotel & Suites Guatemala City, responded to this review

Belize City, Belize
Reviewed 1 week ago

Very Nice hotel, centrally located in the safe Zone 10 of Guatemala. Many restaurants in walking distance as well as a small mall, Pharmacy, Car rentals and even a McDonalds and Pizza Hut for those fast food lovers. I had a small problem with a foul smell emanating from the bathroom. I stayed 4 nights and reported it on the...

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Helpful?
Thank Santino C
GrupoAzur, Gerente at Radisson Hotel & Suites Guatemala City, responded to this review

Dear Santino C, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our location and we truly apologize for the inconvenience of the bathroom, we will definitely take this in consideration to improve our service and we really hope to have a second chance when you...

Las Vegas
Reviewed 2 weeks ago via mobile

King size Suite was $145 US Dollar and very nice. Will not be disappointed. PF Chang's, TGI Friday and Hard Rock all within a 5-10 minute walk. Room was clean. Bed was soft. A welcome relief after 5 days in the interior. 20 minutes from airport.

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Thank ellsworthdmd
GrupoAzur, Gerente at Radisson Hotel & Suites Guatemala City, responded to this review

Dear Mr. Ellsworthdmd, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall stay, we know the importance of an uninterrupted rest and we feel happy this could be reflected during your visit to our hotel, also the cleanliness and we are proud you could...

San Francisco, California
Reviewed 3 weeks ago

Centrally located in Guatemala City, this hotel is close to downtown and the airport. The rooms are large and comfortable. The staff is friendly and helpful. With the exception of the grout and lack of bathroom ventilation this is a perfect place to stay. Our room had a volcanic view. The food in the restaurant was good and the service...

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Thank Rickeys-Travels
GrupoAzur, Gerente at Radisson Hotel & Suites Guatemala City, responded to this review

Dear Rickeys-Travels, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your room, Yes I Can! service and we truly appreciate taking to our attention the ventilation issue, we will definitely work on it, We are glad you also enjoyed the location and the access to...

San Jose, Costa Rica
Reviewed 4 weeks ago via mobile

The lobby/downstairs area has experienced recent renovation. Its modern and well kept. I was located on the 15th floor and the room was good. There is some paint smell since I believe they are still working on the rooms and the carpet needs some deep cleaning or change, but overall I do recommend it for a buisness stay. Solid wi...

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Thank szorrilla
GrupoAzur, Gerente at Radisson Hotel & Suites Guatemala City, responded to this review

Dear szorrilla, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our facilities and we apologize for the inconveniences of the paint smell and carpets, we really appreciate you bringing this matter to our attention and we will definitely work on it.. We look forward to...

Reviewed 4 weeks ago

The room that we were assigned was certainly neat and clean, but, and this is really bizarre, it did not have a window, and I wasn't told about that at check-in nor was the price reduced! Instead, it had a window-like drape over one wall, but behind that was just a ~12 ft wide frosted glass pane covering up whatever...

Review collected in partnership with Radisson Hotels
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Thank G163RVdough
CarlsonRezidor, Customer Care at Radisson Hotel & Suites Guatemala City, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room and that you felt you were not well taken care of by some of our staff. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Radisson Hotels...

Reviewed 4 weeks ago via mobile

We overnighted here because of an early flight the next morning. The room was huge and really nice. Wishing we'd had a little more time here. There's a great gym on the rooftop deck and a nice hot tub. Very cool spot and excellent price for what you get!

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Thank Kelly O
GrupoAzur, Gerente at Radisson Hotel & Suites Guatemala City, responded to this review

Dear Kelly O, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your room, the gym and our location. We look forward to your next stay. Best Regards, General Manager

Guatemala City, Guatemala
Reviewed 22 January 2017

Not worth the money! No restaurant, only a small cafe. No English speaking channels on the television for news or anything else. No functioning internet. The ride to the airport was on time and quick.

Review collected in partnership with Radisson Hotels
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Thank Tamara T
GrupoAzur, Gerente at Radisson Hotel & Suites Guatemala City, responded to this review

Dear Ms./Mrs Tamara T, Thank you for taking the time to write your review. The Radisson Hotel & Suites Guatemala City and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. Best Regards, General Manager

Edmonton,Alberta, Canada
Reviewed 22 January 2017

Arrived as part of a tour Group.Staff excellent especially Front Desk and Bellman. Rooms good. recommend not staying on a lower floor on the Hard Rock Cafe side as the music piped into the street is loud and blarring until after 3 AM Most cities do not allow the music to be piped into the streets after 11 PM

Review collected in partnership with Radisson Hotels
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1Thank lornep788
GrupoAzur, Gerente at Radisson Hotel & Suites Guatemala City, responded to this review

Dear lornep788, Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the music piped into the room, this is something we will definitely work on. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Radisson Hotel & Suites Guatemala City offers a strategic location in the heart of the financial and business area and the Zona Viva; 1.8 miles from La Aurora International Airport. Radisson Hotel & Suites Guatemala City has 146 spacious and elegant suites providing great comfort and a delightful stay, surrounded by the panoramic view of the City and volcanoes. Facilities provided in our spacious suites offer our business and leisure guests an exceptional experience in Guatemala City. Guest Services: - Airport-Hotel-Airport Shuttle with Wi-Fi (by reservation) - Free Wi-Fi - RBG Bar & Grill Restaurant - Sports Bar - Room Service (6:00 a.m. to 11:00 p.m.) - Business Center (6:00 a.m. to 10:00 p.m.) - Fully-equipped Fitness Center - SPA and beauty services (for an additional charge) - Gift Shop - Travel Agency - Babysitting service (subject to availability, for an additional charge) ... more   less 

Additional Information about Radisson Hotel & Suites Guatemala City

Address: 1a. Avenida 12-46 | Zona 10, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $127 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Hotel & Suites Guatemala City 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Radisson Guatemala City
Guatemala City Radisson
Radisson Hotel & Suites Guatemala City
Hotel Style:
#3 Spa Hotel in Guatemala City
#4 Luxury Hotel in Guatemala City
#9 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Hotel & Suites Guatemala City staff and other travellers.
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Lima, Peru
Trinidad
11 months ago
over a year ago
Evergreen, Colorado

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Questions? Get answers from Radisson Hotel & Suites Guatemala City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City is noisy. I travel with a white noise machine.”
 of 5 bubbles Peluna, 25 Feb 2017 | Read review
“I stayed in a Suite on the 17th Floor. The view was amazing and the amenities were good. Highly recommend.”
 of 5 bubbles santinoc586, 20 Feb 2017 | Read review
“Upper floors look out over the modern city”
 of 5 bubbles Citimowse, 9 Jan 2017 | Read review
“Go for one of the more expensive rooms - the view is worth it”
 of 5 bubbles arthemise21, 3 Dec 2016 | Read review
“Avoid main entrance (traffic and construction work around)”
 of 5 bubbles Marc07613, 2 Nov 2016 | Read review
5 of 5