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Hotel Las Americas

TravelocityUS$85*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Las Americas
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488 Reviews from our TripAdvisor Community

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Showing 191: English reviews
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Reviewed 3 weeks ago via mobile

Comfortable hotel a short ride from the airport. The breakfast is included and the food is delicious. There is airport service and the staff is friendly and helpful. The rooms are nice and extremely clean and the bed was big and comfortable.

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Helpful?
Thank Toby T
Houston, Texas
Reviewed 20 February 2017 via mobile

Nice hotel in the heart of the city. Room was nice with a good view. Breakfast and other meals were good. The staff was very friendly and made an effort to communicate in English. We actually saw the president of Guatemala during our stay, he came for a function at the hotel.

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Thank pivonye
Newport Beach, California
Reviewed 9 December 2016

This property is a very straight forward business hotel that has a welcoming staff who aim to please. The rooms are clean, the beds comfortable, the showers hot and not the least, it has fast internet. The staff were very helpful to me and were willing to shuttle me to places nearby when necessary. Room service was prompt. They have...

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Helpful?
1Thank FrequentT1280
Marielos C, Director of Sales at Hotel Las Americas, responded to this review

Dear Sir. we appreciate your comments. Our principal goal was served you. we hope you can visit us again as soon as you can. Best regards, Lizeth de Amado Sales manager

Reviewed 9 December 2016 via mobile

Nice hotel. Nice gym. Excellent food in restaurant. And a good choice of additional restaurants close by. Elevators a bit slow and congested at times. Friendly and very helpful staff. AC units a bit outdated and noisy, but working.

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Helpful?
Thank Otto F
Marielos C, Director of Sales at Hotel Las Americas, responded to this review

Dear Guest thank you for your comments and your visit. Was an honor to serve you. Best regards, Lizeth de Amado Sales Manager

Los Angeles, California
Reviewed 2 December 2016

I had missed my flight so needed to stay somewhere near the airport for a night for a few hours. The airport shuttle was very convenient, and the lobby is beautiful and clean. With that being said, they placed me on the first floor right above the bar. I was so exhausted after traveling I desperately wanted to sleep. I...

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Helpful?
Thank akgrewal92
Marielos C, Director of Sales at Hotel Las Americas, responded to this review

Dear Guest, we appreciate your comments. We apologized for the inconvenience. Best regards, Lizeth de Amado Sales Manager

San Pedro Sula, Honduras
Reviewed 23 November 2016 via mobile

Did a 3 day business trip, booked room 819 and expected a pleasant stay. Sorry to say buffet was decent until 22nov, room was dark, not enough ac outlets, curtains were very stained and bathroom, well below expectation. In a nutshell, price and quality dance a different tune. Worst of all, hotel clerk at lobby is so cheap that they...

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Helpful?
Thank Oscar F
Marielos C, Director of Sales at Hotel Las Americas, responded to this review

Dear Guest, thank you for your comments and your visit. We are taking note about the issues you mentioned in your notes, that are very important for us. We are beginning a renovation phase very soon. Best regards, Lizeth de Amado Sales Manager

Takaka
Reviewed 20 November 2016 via mobile

My stay was complemented by Avianca when they cancelled a flight and I arrived into Guatemala 5 hours late. Although I can't comment on the exact monetary value due not paying, the service and attention was high enough that I forgot about my exhausting flight path. Both the dinner and breakfast buffets where of quality with sufficient options to create...

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Helpful?
Thank Kiwi_Daniel
Marielos C, Director of Sales at Hotel Las Americas, responded to this review

Dear Guest, is a pleasure to know that our service and attention help you to forgot all the circunstances in your flight. We hope you can visit us in a future and enjoy all our services. best regards, Lizeth de Amado Sales Manager

Panama City, Panama
Reviewed 16 November 2016

Location: Very close to the airport, just down the street from a major hotel district, the Cowne was at a decent price for the area. There's a metro stop very close by and a large boulevard with trees down the middle where people jog. There are plenty of fast food places right next to the hotel, and a few non-fast...

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1Thank artedalia
Marielos C, Director of Sales at Hotel Las Americas, responded to this review

Dear Guest we appreciate your visit and your comments about our services. Was a pleasure to serve you and we hope you can visit us again. Best regards, Lizeth de Amado Sales Manager

Guatemala
Reviewed 16 November 2016 via mobile

The staff was very friendly and polite. Everyone from the bellhops to the desk staff always had smiles on their faces. The breakfast buffet was diverse and delicious. The pool was nice but was in the shade most of the day. The hot tub was cold, but the heat outside made it refreshing. The bar was elegant and served a...

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Helpful?
Thank Jim M
Marielos C, Director of Sales at Hotel Las Americas, responded to this review

Dear Guest receive greetings from your fiend in Crowne Plaza Guatemala. We appreciate you visit and your comments. We hope you can visit us again and will follow enjoying our services . Best regards, Lizeth de Amado Sales Manager

Hale, United Kingdom
Reviewed 16 November 2016 via mobile

The positives: very close to the airport, lovely staff, good breakfast, fast wifi, lots of tv channels, comfortable bed, powerful shower, good toiletries. The negatives: it's a very, very tired hotel. Room switches, telephone, air conditioning (which made an impressive noise but didn't really cool too well) were all ancient. Carpeting and fittings and fixtures reminded me of my first...

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Helpful?
Thank IRT68
Marielos C, Director of Sales at Hotel Las Americas, responded to this review

Dear Guest, thank you for sent us your comments that are very interesting. We are beginning some renovations in differents areas and we hope the next year we can change a lot of things in our rooms. Was nice to serve you. Sincerely, Lizeth de Amado Sales Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located only 3 kms. From La Aurora International Airport and very close to the main commercial and financial area of ​​the country. It offers 183 comfortable rooms, Gym, Heated swimming pool, Spa, Restaurant of Local and International food, Bar, Internet without cost. ... more   less 

Additional Information about Hotel Las Americas

Address: Avenida Las Americas 9-08 | Zona 13, Guatemala City 01013, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $113 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Las Americas 4*
Number of rooms: 183
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Also Known As:
Crowne Plaza Guatemala Hotel Guatemala City
Crowne Plaza Guatemala City
Guatemala City Crowne Plaza
Hotel Las Americas Guatemala/Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Las Americas staff and other travellers.
8 questions
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Questions? Get answers from Hotel Las Americas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible don't get the room facing the road.”
nicolasd995, 21 May 2016 | Read review
“We were on the 5th floor both times and heard little to no street noise, even though we were on the street side.”
mmc923, 3 May 2016 | Read review
“I am totally geographically unfit to comment. It was night anyway and I left 6am do not care”
laurelle415, 29 Apr 2016 | Read review
“The rooms on the side of the airport may be a bit louder since you can hear planes taking off and landing throughout the day.”
Tuadia, 25 Apr 2016 | Read review
“Try to get a room that doesn't face the heavily traficked Av. las Americas.”
DanielG619, 23 Feb 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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