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    Hotel Las Americas

    Avenida Las Americas 9-08 | Zona 13, Guatemala City 01013, Guatemala
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    2018-02-04 2018-02-05
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    US$160
    US$130
    SAVE US$30
    US$160
    US$160
    Traveller (125)
    Room & Suite (158)
    Dining (31)
    Overview
    • Excellent38%
    • Very good32%
    • Average16%
    • Poor8%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Casino
    4.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (510)
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    121 - 125 of 194 reviews

    Reviewed 5 August 2013

    The room was nice, and the bathroom had everything I needed. We needed very early transport to the airport. Their shuttle runs every half hour starting at 4:00 am. It was perfect for us. They even had coffee, orange juice and pastries set up in...More

    Thank smilinggoats
    Response from María Joseé N, Revenue Manager at Hotel Las AmericasResponded 7 August 2013

    Dear guest: Thank you for choosing the Crowne Plaza Guatemala. I am pleased you did like our service. Please don't hesitate to contact me if you require additional information in this or other matters. I appreciate your feedback as this is our best resource for...More

    Reviewed 14 July 2013

    I would return to this hotel and I recommend it. It has a pool and Jacuzzi and food tastes very good. I recommend pasta with seafood. I had read reviews before that breakfast were good and they´re not good they´re rather excellent. We love breakfast...More

    Thank dmcastro81
    Response from María Joseé N, Revenue Manager at Hotel Las AmericasResponded 15 July 2013

    Dear guest: Thank you for choosing the Crowne Plaza Guatemala! I am pleased you did like our service. Please don't hesitate to contact me if you require additional information in this or other matters. I appreciate your feedback as this is our best resource for...More

    Reviewed 10 July 2013

    This is a great place to stay when visiting Guateamala city. We first stayed here a year ago, and have been back twice more. The hotel itself is a little dated, but the staff are first rate, and in fact this is the most welcoming...More

    Thank JohnS155004
    Response from María Joseé N, Revenue Manager at Hotel Las AmericasResponded 15 July 2013

    Dear guest: Receive a warm greeting from Crowne Plaza Guatemala team. Thank you for your feedback about your stay with us. If you have any conserns or questions do not hesitate to contact me. My email address is mj.navarro@cpguatemala.com.gt. and let me know if you...More

    Reviewed 26 June 2013

    I had the opportunity to travel to Guatemala from the 18 to the 22 of June. I made the reservation for the Crowne Plaza Guatemala and it was very good, my arrival to the airport was not that good since my car reservation was not...More

    1  Thank Albertousky
    Response from María Joseé N, Revenue Manager at Hotel Las AmericasResponded 27 June 2013

    Dear guest: Thaks for your comments. It's so good to know that you enjoyed your stay at out home. Please, let me know if you will be back, so we'll be ready to receive you again. Regards, Maria Josee Navarro Portillo Revenue Manager/ Groups and...More

    Reviewed 23 June 2013

    This hotel is one star only. The building is in a bad condition, its carpets were very dirty and they smell to mould and urine, the tubs of this hotel leak after having a shower which cause a swamp in the bathroom. The staff is...More

    2  Thank sirenalatina
    Response from María Joseé N, Revenue Manager at Hotel Las AmericasResponded 27 June 2013

    Dear guest: Thank you for thinking about us for your stay. We appreciate your comments because that is how we can improve our service. We are ready for your next stay with us and take the opportunity to greet you. We took your comments to...More

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Outdoor pool
    Details
    • Price range
    • US$82 - US$157 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 183
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, getaroom.com, Cancelon and TripOnline SA so you can book your Hotel Las Americas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Guatemala >
    • Guatemala Department >
    • Guatemala City
    • Also Known As
    • Crowne Plaza Guatemala Hotel Guatemala City ,
    • Crowne Plaza Guatemala City ,
    • Guatemala City Crowne Plaza ,
    • Hotel Las Americas Guatemala/Guatemala City
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    Traveller (125)
    Room & Suite (158)
    Dining (31)
    Pool & Beach (9)
    Hotel & Grounds (131)
    Family and Play Areas (7)
    Business Centre & Event Rooms (5)
    Bathroom (3)
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    Ask a question
    Questions & Answers
    ronilou
    28 July 2017|
    Answer
    Response from jessica_steed | Reviewed this property |
    I think if you contact the hotel manager he will send a shuttle for you. When we were there, there was a shuttle running from the hotel to the airport every 15-30 minutes so getting back to the airport was no problem.
    1
    Vote
    trekker954
    27 July 2015|
    AnswerShow all 4 answers
    Response from Luis S | Reviewed this property |
    I regretfully do not have an answer to your question. Actually, I was not even aware of it. You can call the hotel directly and they will inform you of the reason for the additional fee.
    0
    Votes
    JMartin2030
    13 February 2015|
    Answer
    Response from Rosemary T | Reviewed this property |
    That is a definite yes. Simply ask the front desk clerk. They were very happy to be of service, as were the bellmen who remembered when I returned that I had a suitcase in storage. Hppy travels.
    1
    Vote
    Room Tips
    "If possible don't get the room facing the road."
    Read review
    "We were on the 5th floor both times and heard little to no street noise, even though we were on the street..."
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    "I am totally geographically unfit to comment. It was night anyway and I left 6am do not care"
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    "The rooms on the side of the airport may be a bit louder since you can hear planes taking off and landing..."
    Read review
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