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Traveller (130)
Room & Suite (167)
Dining (29)
Overview
Avenida Las Americas 9-08 Zona 13, Guatemala City 01013 Guatemala See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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About
Description
Located only 3 kms. From La Aurora International Airport and very close to the main commercial and financial area of ​​the country. It offers 183 comfortable rooms, Gym, Heated swimming pool, Spa, ...More Restaurant of Local and International food, Bar, Internet without cost. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Number of rooms
183
Price range
US$82 - US$135 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Guatemala Hotel Guatemala City
,
Crowne Plaza Guatemala City
,
Guatemala City Crowne Plaza
,
Hotel Las Americas Guatemala/Guatemala City
Location
Guatemala > Guatemala Department > Guatemala City
Nearby
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Nearby AttractionsSee all 168 attractions in Guatemala City
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1,128 reviews
1.48 km away
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.64 km away
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Photos
Traveller (130)
Room & Suite (167)
Dining (29)
Pool & Beach (9)
Amenities (22)
Family and Play Areas (7)
Business Centre & Event Rooms (4)
Reviews (524)
There are newer reviews for Hotel Las Americas
See the most recent reviews
Filter reviews
200 results
Traveller rating
56
64
41
26
13
Traveller type
Time of year
LanguageEnglish
More languages
56
64
41
26
13
Show reviews that mention
All reviewsclose to the airportcasino inside the hotelvery nice breakfast buffetairport servicenice poolaviancashuttleantiguaradisson
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Updating list...
21 - 25 of 200 reviews
Reviewed September 20, 2016 via mobile

I arrived tonight. Asked twice for room change as rooms are smelly and old. They don't have rooms without carpet...I am having worst alergy ever.... tv old fashioned...Bad service.Bad food as well. I will never come back!More

Thank marichumaldonado
Response from Crowneguatemala, Director of Sales at Hotel Las AmericasResponded September 22, 2016

Dear Guest, thank you for your comments about our rooms. In our hotel we do not have rooms without carpet, this is the reason because we can give you any other option in your stay. We hope you can apologize us. best regards, Lizeth de...More

Reviewed September 16, 2016

I stayed one night at the hotel to say the least the photos on the website or a little misleading the hotel was in desperate need of a facelift definitely things are worn out carpet is damaged marks on the wall and there housekeeping definitely...More

Thank Donnie3217
Response from Crowneguatemala, Director of Sales at Hotel Las AmericasResponded September 23, 2016

Dear Guest, we'll be get in contact with you as soon as possible to solve you the problem. Best regards,

Reviewed September 13, 2016 via mobile

I liked location of Crown plaza! It's placed in rather safe district of the city, so it's possible to have a walk and visit cafes and shopping malls. View from upper floor is fantastic. Rooms are either clean. This hotel will help you to relax....More

1  Thank Инна М
Response from Crowneguatemala, Director of Sales at Hotel Las AmericasResponded September 14, 2016

Dear guest, we appreciate your comments and especially to know that your stay was pleasant. It was a pleasure serving you and make you feel at home. We hope to count on your visit. Best regards, Lizeth de Amado Sales Manager

Reviewed August 23, 2016 via mobile

I'm user of Crown Plaza Hotels and the first impression when we arrived at the Hotel was not so good, it is quite old, asking for a prompt renew; in the lobby there is a casino than doesn't helps to have a pleasant stay. The...More

Thank Morero
Response from Crowneguatemala, Director of Sales at Hotel Las AmericasResponded August 26, 2016

Dear Guest, we appreciate your comments and your visit to our Hotel. Was a pleasure to serve you. Best regards, Lizeth de Amado Sales Manage

Reviewed August 8, 2016 via mobile

Simple short stay Nice room Good service American food nearby Last stop close to airport A good traditional hotel following my stay in the city Would return I hAve nothing else to say - 200 words is too much That's all I've got If trip...More

Thank Michelle T
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Questions & Answers
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ronilou
July 28, 2017|
Answer
Response from jessica_steed | Reviewed this property |
I think if you contact the hotel manager he will send a shuttle for you. When we were there, there was a shuttle running from the hotel to the airport every 15-30 minutes so getting back to the airport was no problem.
1
Vote
trekker954
July 27, 2015|
AnswerShow all 4 answers
Response from Luis S | Reviewed this property |
I regretfully do not have an answer to your question. Actually, I was not even aware of it. You can call the hotel directly and they will inform you of the reason for the additional fee.
0
Votes
JMartin2030
February 13, 2015|
Answer
Response from Rosemary T | Reviewed this property |
That is a definite yes. Simply ask the front desk clerk. They were very happy to be of service, as were the bellmen who remembered when I returned that I had a suitcase in storage. Hppy travels.
1
Vote
Room Tips
"If possible don't get the room facing the road."
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"We were on the 5th floor both times and heard little to no street noise, even though we were on the street..."
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"I am totally geographically unfit to comment. It was night anyway and I left 6am do not care"
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"The rooms on the side of the airport may be a bit louder since you can hear planes taking off and landing..."
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