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Real InterContinental Guatemala

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Real InterContinental Guatemala
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930 Reviews from our TripAdvisor Community

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Showing 473: English reviews
Tegucigalpa, Honduras
Reviewed 4 September 2015 via mobile

My stay was wonderful. The service staff is very corteous and always with a smile. They make me feel like home every time. The renovations in the Hotel are very nice and suitable. Thanks for the great service. More than recommended.

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Helpful?
Thank AndrewGG10
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear AndrewGG10: Thank you for taking the time to write a review about your recent experience and for your recommendations . We are happy to know your appreciation about our staff services and renovations. We look forward to your future visits. Kind Regards, Odalís Guzmán / General Manager

Panama City, Panama
Reviewed 31 August 2015

I have about 6 years visiting Guatemala 4 or 5 times per year, and over the time and specially in the trips without major anticipation announcement I have experience almost all the hotels of Zona 10 and without doubt this is the best value from my point of view. Business formal hotel, security is not a concern, very good located...

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Helpful?
Thank Luis H
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Luis H: Thank you for your kind review about your recent experience. We are happy to hear your appreciation about our security, location, restaurants, rooms, meeting spaces and staff services. We hope to continue to be your first choice when traveling to Guatemala. Kind Regards, Odalís Guzmán / General Manager

San Diego, California
Reviewed 28 August 2015

Wonderful hotel. They let me check in at 7:30 am and offered a wonderful free breakfast. After getting there on a red eye flight - this was very appreciated. I took advantage of their spa and had a wonderful massage and facial which started me out on a great trip. Lovely hotel and very helpful staff.

Review collected in partnership with this hotel
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1Thank Sgeraty
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear TripAdvisor Member: Thank you for your preference and for taking the time to write a review about your recent experience. We are happy to hear your appreciation about our services, breakfast and Spa. We hope to have the honor to serve you once again. Kind Regards, Odalís Guzmán / General Manager

Guatemala City, Guatemala
Reviewed 26 August 2015

The hotel is being remodeled, and the outgoing of the lobby is beautiful, very modern. The third and fouth floors have been remodeled too and now are nicer and modern. The other floors have nice rooms too. The hotel is high quality in details. There are also several good restaurants, with options to choose from. Located perfectly in the best...

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Helpful?
Thank EMILE D
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear EMILE D: Thank you for taking the time to write a review about your recent stay. We are delighted to hear your appreciation about our outgoing renovations, variety and quality of restaurants, our quality and location. We look forward to your next visit. Kind Regards, Odalís Guzmán / General Manager

St. Louis
Reviewed 24 August 2015

Stayed here a few nights for business and the rooms were very nice. Beds and pillows were better than my home. Bathrooms were a little dated but still very nice. Check in and Check out were great as well, I checked in very late and they were accommodating and also checked out at 3AM and they were great about having...

Review collected in partnership with this hotel
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Thank jayalmill
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear jayalmill: We are grateful to you for taking the time to provide a review about your recent stay in Your Home Away from Home. We are delighted to hear you enjoyed Your Best Rest and Experience. We look forward to your next visit. Best Regards, Odalís Guzmán / General Manager

Guatemala City, Guatemala
Reviewed 23 August 2015

I stayed over a Saturday night at the InterContinental Hotel in Guatemala City. It was a reward night (standard room), but I payed for the upgrade to the Business Level, which had ammenities such as free drinks, happy hour, full served breakfast, among others. Overall, everything was OK. Just 2 complains: - First, my room was on the back side...

Review collected in partnership with this hotel
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Helpful?
Thank Jorge G
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Jorge G: Thank you for your recent stay and loyalty to IHG Rewards Club. We extend our sincere apologies for the inconveniences of noise in your room and A/C system not working properly and assure you we are currently working to improve these issues. We hope that despite these issues we can have the honor once again to serve...

Albuquerque, New Mexico
Reviewed 18 August 2015 via mobile

I stayed the Intercontinental on my most recent visit to Guatemala City. They placed me on the fifth floor which just went through renovations unfortunately electrical outlets didn't work andn the shower head sprayed straight resulting in water splashing all over the bathroom floor . On the third day of my 10 day stay they Asked if I could move...

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Thank Sipsum247
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Sipsum247: Thank you very much for taking the time to write a review about your recent experience. We extend our most sincere apologies for the inconveniences encountered in your renovated room and assure you we have already corrected this. We are happy to hear that despite these inconveniences you enjoyed the rest of your stay. We look forward to...

Bensheim, Germany
Reviewed 16 August 2015

I staid in the InterConti for a couple of days on a business trip. I have been in this hotel 3 years back already. No change since then. Overall pretty good and well located in Zona 10 which seems to be the safest area in Guatemala City. Rooms are nice, however bathroom is a bid small. Sleep quality is good....

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Thank Awala2000
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Awala2000: Thank you very much for taking the time to write such a valuable review about your recent stay and for your continuous preference. We are happy to know you enjoyed our location, rooms, sleep quality and service. I´m happy to inform you we are currently in a 50% of our room renovation and will soon make important renovation...

Mission Viejo, California
Reviewed 12 August 2015

We had spent 7 days in Antigua, Guatemala. It was beautiful and quaint. We had a great time, but need a 21st century fix. The Intercontinental was just the place. Nice rooms, great service and decent food. The Club level was very nice and relaxing. The concierge was very helpful. They recommend good restaurants in town and were correct. You...

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1Thank Richard V
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Richard V: We are grateful for your feedback about your recent stay. We are glad to hear we were your 21st century fix for your 7 day stay in the beautiful Antigua, we also love to know you enjoyed our rooms, service and food. We look forward to your next visit and hope you can enjoy our hotel with...

Shanghai, China
Reviewed 12 August 2015

This is my 3rd stay in this property, travel for business not pleasure. By far the worst experience in this property this far and I had booked a room for a total of 19 days, now I am considering change to another location where I hope they will appreciate returning customers. Upton arrival to the property and checking in I...

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Thank Fshanghai
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Fshanghai: Thank you for taking the time to write a review about your current visit. I take this medium to extend once again our most sincere apologies for the lack of recognition to your Ambassador status upon arrival, service received in Club InterContinental and turn down service in your room. I assure you we are currently working to improve...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This hotel is located at the heart of the entertainment and corporate district, at the epicenter of Guatemala's dynamic "Zona Viva". Just a few steps away from the hotel you will find the city's best restaurants, boutiques & nightlife. The Real InterContinental Guatemala offers a culinary experience with an array of gastronomic options with a bar and four restaurants that will indulge your senses. The Market, our new casual restaurant, features a show kitchen where you can choose from a variety of fresh ingredients and build your own dishes such as salads, pastas, burgers, sandwiches and more. Picasso Stone Flame Oven serves pizzas as well as Mediterranean dishes with lively flavors. Tanoshii Sushi Bar offers genuine Japanese cuisine in a contemporary intimate atmosphere. Saint Honore Patisserie is renowned for some of the city's finest pastries. Our new Maya Lounge is the perfect place to unwind, enjoy live music and tailor-made cocktails. Guests can relax in our renovated spa or exercise at our fitness center open 24 hours in its new location overlooking the heated pool and views of the city. Our recently renovated 239 rooms are designed to fulfill the needs of today's global traveler; with the fastest Internet connection (100MB), soundproof windows, bedding with 300 thread count egyptian cotton sheets, LCD TVs, alarm clock with iPod connection, wireless telephone and more. Real InterContinental Guatemala is just 2.5 Miles away from La Aurora International Airport and the Spanish colonial town of Antigua Guatemala is 25 miles away from the hotel. ... more   less 

Additional Information about Real InterContinental Guatemala

Address: Calle 2-51 14 | Guatemala City, Central America, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $210 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Guatemala 4.5*
Number of rooms: 239
Reservation Options:
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Also Known As:
Real Intercontinental Guatemala Hotel Guatemala City
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Hotel Style:
#1 Luxury Hotel in Guatemala City
#1 Romantic Hotel in Guatemala City
#1 Spa Hotel in Guatemala City
#2 Family Hotel in Guatemala City
#2 Business Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental Guatemala staff and other travellers.
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Questions? Get answers from Real InterContinental Guatemala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Regular rooms are ok for a couple”
 of 5 bubbles carlosgV3275EU, 3 Feb 2017 | Read review
“Don't get one overlooking the pool in case you want to sleep....”
 of 5 bubbles kerryr180, 10 Dec 2016 | Read review
“9th floor - west view”
 of 5 bubbles Lobaton, 7 Dec 2016 | Read review
“The higher the better. Pool view is really nice.”
 of 5 bubbles davidmeyer, 12 Oct 2016 | Read review
“Executive room, its worth for the $$ paid.”
 of 5 bubbles KlawN, 4 Oct 2016 | Read review
5 of 5