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Real InterContinental Guatemala

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Traveller (248)
Room & Suite (216)
Dining (92)
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Overview
  • Excellent68%
  • Very good24%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“great hotel”(42 reviews)
“business trip”(32 reviews)
“sushi restaurant”(11 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,217)
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All reviewsgreat hotelbusiness tripsushi restaurantfifth floorthe club loungeroom servicethe entire staffnice gymfavorite hotelbreakfast buffetcentral americasafe arearooms are spaciousfree shuttle to the airportbusiness centerzona vivaclose to the airport
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91 - 95 of 582 reviews
Reviewed 11 April 2017 via mobile

Great hotel. Good price/service relation. Nice restaurants within hotel and also very well located with lots of nice places within walking distance. Plenty of large meeting rooms. Ideal for large conventions or seminarsMore

Thank Nacho G
Response from Odalís G, General Manager at Real InterContinental GuatemalaResponded 14 April 2017

Dear Nacho G: We are very grateful and happy to know your appreciation about your recent stay. Our staff will be very happy to know that the effort of the day to day is reflected in the satisfaction of our guests. We stand with open...More

Reviewed 9 April 2017 via mobile

Room types booked were not available for check-in @ 5:00PM. No one at desk took charge or ownership and we were standing around for nearly 30 min. while desk clerk went back and forth accomplishing nothing. Eventually they offered us coffee in their Club Lounge...More

Thank EPKennyD
Reviewed 2 April 2017 via mobile

We love to go and have brunch at THE MARKET at the Real Intercontinental hotel in Guatemala. The food is excellent! The variety allows anyone to have a great breakfast/brunch for any taste! The service, even with a full house, is excellent and they are...More

Thank Carlos P
Response from Odalís G, General Manager at Real InterContinental GuatemalaResponded 3 April 2017

Dear Carlos P: Thank you so much for your 5 star review about our Sunday Brunch at The Market. We are happy to know you and your family enjoy our variety and food quality. We look forward to your future visits and hope that you...More

Reviewed 1 April 2017

We came in late to the airport and were brought to the hotel...to receive a warm welcome and help in getting to my room. My roomie was already there, but had locked the door. The staff did all they could in getting the door open...More

Thank janicem104
Response from Odalís G, General Manager at Real InterContinental GuatemalaResponded 3 April 2017

Thank you so much janicem104 for taking the time to tell us about your recent experience and awarding us with 4 stars. It's really satisfying to read that you had such a enjoyable stay. Our staff really cares about making a difference. I am fortunate...More

Reviewed 29 March 2017

Its great to be back in the InterContinental Guatemala City. This time I am here for four days on a work-related conference held at the hotel. The conference services have been excellent. The rooms are in excellent shape all the time regardless of how many...More

Thank Rose Mary G
Response from Odalís G, General Manager at Real InterContinental GuatemalaResponded 3 April 2017

Thank you Rose Mary G for taking the time to tell us about your recent experience in your four-day stay. We're so glad to know that you were pleased with our services and facilities. Especially your apreciation our Your Best Rest. We do hope you...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Pool
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Shuttle Bus Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Spa
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$156 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Guatemala City
#1 Luxury Hotel in Guatemala City
#1 Romantic Hotel in Guatemala City
#2 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$156 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Guatemala City
#1 Luxury Hotel in Guatemala City
#1 Romantic Hotel in Guatemala City
#2 Business Hotel in Guatemala City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (248)
Room & Suite (216)
Dining (92)
Pool & Beach (35)
Amenities (55)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
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ilyushka33
13 July 2017|
AnswerShow all 2 answers
Response from Ssstuffin | Reviewed this property |
Hello and I am so sorry I never received the message. They have ample space to transport and I know they start from the hotel at 5:00 am and last pickup is 11:00pm.
0
Votes
Naomi2Travel
2 March 2017|
AnswerShow all 7 answers
Response from Frans C | Reviewed this property |
This fine hotel has a shuttle service which I've used too, they're open for checkin as far as I know 24hrs, but please check their website to be 100% sure. You'll enjoy the hotel!!
0
Votes
Albert K
21 March 2016|
AnswerShow all 3 answers
Response from Carlos M | Reviewed this property |
I recommend you phone to the hotel and ask pic you up. They have shuttle every 30 minutos hotel-airport-hotel, but at google you can find Real Intercontinental Guatemala Phone and request it. Have a nice trip.
1
Vote
Room Tips
"Concierge floor is great - a view of the city is worth it"
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"Modernise the bathrooms with hand-held showers as well as the main overhead shower. Consider replacing..."
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"Eat included breakfast meals downstairs for a better selection unless you want some privacy"
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"I like the city view."
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