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Real InterContinental Guatemala

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Real InterContinental Guatemala
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983 Reviews from our TripAdvisor Community

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Showing 499: English reviews
Helsinki, Finland
Reviewed 6 June 2016

Very nice room, top of the class service and all necessary services can be found in the hotel. Also taxi service chargable to the room and free happy hour drinks are available (at least in executive rooms). I can only recommend this hotel.

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Helpful?
Thank hkroger
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear hkroger: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Odalís Guzmán / General Manager

Praia Grande, SP
Reviewed 6 June 2016

Very nice location and property; nice in house restaurants (from Japanese to Italian) and hundreds of good option within a walk distance. Hotel is located in a very safe area with camera surveillance all over the place. Hotel itself met all my expectation in terms of cleaning, amenities and services; nice transportation service from-to the airport and a fair price...

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Helpful?
Thank José Carlos A
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear José Carlos A: Thank you for your preference and for taking the time to write a review about your recent experience. We are delighted to hear your appreciation about our variety of restaurants, location, cleanliness, service and transportation. We look forward to your future visits. Kind Regards, Joel Muchnik / Rooms Division Manager

Key Biscayne, Florida
Reviewed 1 June 2016 via mobile

I stayed 3 nights at the Real InterContinental a few weeks ago. When we first got there the lobby was extremely crowded and loud. All around the lobby it was packed with people everywhere. In every floor there were crowds of people making a line. We could barely listen to the gentlemen behind the Checkin-in counter. The front desk agents...

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Helpful?
Thank BeaNolaSol
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear BeaNolaSol: Thank you very much for taking the time to write a review about your recent 3-day stay. I would like to opportunity to extend our most sincere apologies for the inconveniences encountered at the time of check in due to our crowded lobby at that time and for the inadequate temperature of our breakfast food at Club InterContinental....

new jersey
Reviewed 29 May 2016

This was my last stop while traveling in Central America. When I got here, I found a new level of business luxury. The hotel is a high rise building in the Viva Zone. The rooms and the staff were among the finest in the world. Stay on the executive floor if you can.

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Thank lobels
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear lobels: We are grateful for your preference and for taking the time to write a feedback about your recent experience. We are delighted to hear your appreciation about our services and to know you enjoyed your Best Rest. We look forward to your future stays. Kind Regards, Odalís Guzmán / General Manager

Reviewed 25 May 2016 via mobile

Stay here and you will feel like a VIP. How they can remember your name in a 16 floor hotel and call you by it every day and every time you walk by (and actually mean it when they say hello or ask how you are) is beyond me. It's incredible. The room was huge and newly renovated. You will...

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Helpful?
Thank pilotwifelife
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear PattyMT: We are very grateful for taking the time to write such a complete and overwhelming review about your recent stay in your Home Away from Home. We are also very happy to hear your appreciation about our services and how you enjoyed your experience. We remain with our arms open to your future visits. Sincerely, Odalís Guzmán /...

San Salvador, El Salvador
Reviewed 24 May 2016

I love this hotel, is everything you want and has all the comforts of an executive experience. I stayed at the executive floors, the rooms are very comfortable, they feel clean and almost like new. They offer you a (very) happy hour where you can have wine, beer, snacks, ceviches, desserts etc. I usually make the most of that hour...

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Helpful?
Thank PattyMT
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear PattyMT: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, especially in our Club InterContinental. It is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Odalís Guzmán / General Manager

Las Vegas, Nevada
Reviewed 24 May 2016

BEAUTIFUL property. Staff was amazing. Always attentive and never passed you off to someone else. The Market restaurant is not to be rivaled in any other hotel. Fantastic freshness and variety - they make EVERYTHING. The Sunday seafood brunch and the Breakfast buffet is a MUST EAT. Room service was beautiful and SO TASTY. The Mahi Ceviche is a MUST...

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Helpful?
Thank Nikaela B
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear Nikaela B: Thank you very much for taking the time to write such a complete review about your recent stay. We are delighted to hear your appreciation about our services and that you enjoyed your Best Rest and Experience. I assure you we will share your appreciation with all of our staff for a well-deserved recognition for their effort....

Dublin, Ireland
Reviewed 19 May 2016

I stayed in this hotel for one night before getting a flight out the next day and it was prefect. Beautiful foyer, easy check in, beautiful room, great linens, comfortable bed, great shower. Helpful staff, great breakfast, airport shuttle, nice gym and outdoor pool area. Every creature comfort. Nice reasonable priced Guatemala goods for sale in hotel shop for last...

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Helpful?
Thank Dublinlady28
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear WelshJohn1959: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and our Club InterContinental. It is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Odalís Guzmán / General Manager

Hong Kong, China
Reviewed 18 May 2016

Was offered an offer of 40US$ to upgrade to an executive experience. Free Breakfast (which usually costs 25$) and happy hour (6pm - 7pm) drinks are free with free canopays. 7pm - 8pm is 2 for 1 on the drinks, the canopays are still available. GOOD DEAL, please take it.... The down sides are the breakfast is not as wide...

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Helpful?
Thank WelshJohn1959
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear WelshJohn1959: Thank you very much for taking the time to write a review about your current stay. We are happy to hear your appreciation about your experience and that you are enjoying our special offer to Club InterContinental. We will take immediate action to improve your Internet speed. I remain at your service for whatever you might need. Kind...

San Salvador, El Salvador
Reviewed 18 May 2016

I stayed at the Inter once again and it is always a good experience. The staff is always attentive and respectful. The place is located in an excellent place, the rooms are comfortable. They also have 3 restaurants in the hotel which gives you a different options to eat. Nice place, I'll be there again, soon.

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Helpful?
Thank jcmartinez777
Odalís G, General Manager at Real InterContinental Guatemala, responded to this review

Dear jcmartinez777: Thank you very much for your preference and for taking the time to write a feedback about your experience. We are delighted to hear your appreciation about our staff services, location, and room comfort. We look forward to your future stays. Sincerely, Odalís Guzmán / General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This hotel is located at the heart of the entertainment and corporate district, at the epicenter of Guatemala's dynamic "Zona Viva". Just a few steps away from the hotel you will find the city's best restaurants, boutiques & nightlife. The Real InterContinental Guatemala offers a culinary experience with an array of gastronomic options, a bar and four restaurants that will indulge your senses. The Market, our new casual restaurant, features a show kitchen where you can choose from a variety of fresh ingredients and build your own dishes such as salads, pastas, burgers, sandwiches and more. Picasso Stone Flame Oven serves pizzas as well as Mediterranean dishes with lively flavors. Tanoshii Sushi Bar offers genuine Japanese cuisine in a contemporary intimate atmosphere. Saint Honore Patisserie is renowned for some of the city's finest pastries. Our new Maya Lounge is the perfect place to unwind, enjoy live music and tailormade cocktails. Guests can relax in our renovated spa or exercise at our fitness center open 24 hours in its new location overlooking the heated pool and a view of the city. Our recently renovated 239 rooms are designed to fulfill the needs of today's global traveler; streaming speed Internet access, soundproof windows, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock, mobile docking station, wireless telephone and more. Real InterContinental Guatemala is just 4 Miles away from La Aurora International Airport and the Spanish colonial town of Antigua Guatemala is 25 miles away. ... more   less 

Additional Information about Real InterContinental Guatemala

Address: Calle 2-51 14 | Guatemala City, Central America, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $217 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Guatemala 4.5*
Number of rooms: 239
Reservation Options:
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Also Known As:
Real Intercontinental Guatemala Hotel Guatemala City
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Hotel Style:
#1 Spa Hotel in Guatemala City
#1 Romantic Hotel in Guatemala City
#1 Luxury Hotel in Guatemala City
#2 Business Hotel in Guatemala City
#2 Family Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental Guatemala staff and other travellers.
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Questions? Get answers from Real InterContinental Guatemala staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher levels of the hotel for better views and no street noise.”
  • clear evening view
janicem104, 1 Apr 2017 | Read review
“Dont go near Andrea on the front desk!”
Ummar69, 27 Mar 2017 | Read review
“Keep up the execelent work”
, 18 Mar 2017 | Read review
“The Club Floor Rooms are quite small and disappointing by IC Standards”
Geoffrey1976, 5 Mar 2017 | Read review
“Upgrade to executive floors, ask for mountain view”
CamSarKidsTravel, 28 Feb 2017 | Read review
5 of 5