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Hotel Biltmore Guatemala

316 reviews
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Traveller (35)
Room & Suite (57)
Dining (8)
Overview
  • Excellent33%
  • Very good41%
  • Average17%
  • Poor5%
  • Terrible4%
Travellers talk about
Wifi
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Room Service
Family Rooms
3.5 Star Hotel
All hotel details
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Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (316)Write a Review
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31
11
7
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All reviewsconnecting doorwestin camino realbed and pillowsair conditionerparking garageremote controlgreat hotelcable tvpool and gymrooms are comfortableroom cardbuffet styleroom servicea free shuttle servicebars and restaurantsbeansshort stay
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11 - 15 of 148 reviews
Reviewed 17 August 2017

The location, staff, breakfast and hotel shuttle were great. As far as Guatemala goes this place far exceeds expectations. The only problem was we thought we had payed for a bigger room. I never asked the staff about it because we were very happy with...More

Review collected in partnership with this hotel
1  Thank Daniel Y
Response from Luisa B, Director de Relaciones Públicas at Hotel Biltmore GuatemalaResponded 29 August 2017

Dear guest, I am writing to thank you for your comments during your stay with us, we are glad to know that everything was a excelent. Any further comments are at your service, please do not hesitate to write us. Once again we extend our...More

Reviewed 16 August 2017 via mobile

Not worth my stay, the rooms are acceptable, and the breakfast is ok. The location is considerably close to restaurants and so forth. The customer service was blah...there was a receptionist in training who never smiled and looked scared to be there the whole time....More

1  Thank Eva C
Response from Luisa B, Director de Relaciones Públicas at Hotel Biltmore GuatemalaResponded 7 September 2017

Dear Eva, We appreciate your comments and make it known that you have been transferred to the corresponding department to be attended to as soon as possible. We apologize for all the inconvenients during your stay. We hope to see you soon and please let...More

Reviewed 5 August 2017 via mobile

We stayed here for a night after coming back from the Rio Dulce on our way home to Puerto Morelos and we couldn't have been happier with our stay. The staff was friendly from the moment we got there. We had a room that had...More

Thank ToriandEnzo
Reviewed 27 July 2017

It was such a good experience! The room was totally clean and all the amenities were very useful. When I came in at the hotel the ladies that were at the reception were very attentive and helpful. The location is at the center of this...More

Thank Ruth M
Reviewed 8 July 2017 via mobile

I have had many opportunities to stay at the Biltmore hotel in Guatemala City. Located across from the airport and the service is wonderful. Air conditioner is great and the full breakfast tastes great. Great value for your money. I will stay many more times.More

Thank Jon K
Response from Luisa B, Public Relations Manager at Hotel Biltmore GuatemalaResponded 19 July 2017

Estimado huésped, We would like to thank you for your visit to Hotel Biltmore Guatemala. It was truly a pleasure to serve you. We look forward to seeing you again hopefully, in the near future. Please let us know if there is anything you need...More

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Traveller (35)
Room & Suite (57)
Dining (8)
Pool & Beach (1)
Hotel & Grounds (65)
Business Centre & Event Rooms (6)
Bathroom (3)
Family and Play Areas (1)
About
Amenities
Top amenities
Room Service
Bar/Lounge
Pool
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Meeting Rooms
Concierge
Banquet Room
Things to do
Bar/Lounge
Pool
Details
Price range
US$93 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Guatemala City
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Guatemala City
Room types
Non-Smoking Rooms, Family Rooms
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