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BEST WESTERN PLUS Hotel Stofella

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215 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hotel Stofella
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Showing 110: English reviews
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 October 2015

I've been in this hotel for a 3 night business trip. Close to the airport - in strategic position for bars, restaurants. Extremely welcoming and professional personnel. The style isn't renewed, goes back a while, and style and accessory-wise there isn't a big attention paid to details - however these points did not influence my positive experience. Attractive price I... More 

Helpful?
Thank Federico D
Julio G, General Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review

Thank you for your comments and time. we are working hard to provide you a superior service. we would like to know in which area did you stay we have two areas one colonial style and the other modern. In your next trip you can choose from them we expect to serve you in the near future. You can contact... More 

Wilton Manors, Florida
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 August 2015 via mobile

Clean very nice hotel. Downtown Zone 10. Good rates and very pleasant people. Many restaurants nearby within walking distance as well as an outdoor mall that is 4 blocks away. No complaints! The ride from the airport is only about 10 minutes so it's very close.

Helpful?
Thank Daniel W
Julio G, General Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review

Thank you for your comments about your stay at our hotel we expect you come back soon our team is at your service to make your stay an enjoyable one. More 

Ohio
Level Contributor
163 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
Reviewed 20 July 2015

The hotel is in the good part of the city with lots of restaurants close by. Many of the restaurants are American brands. The included breakfast buffet is all right but below average by American standards. The hotel is not a high rise like many of the others in the area. My room on the 1st floor (116) had absolutely... More 

Helpful?
Thank travel1948
Julio G, General Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review

Thank you for your comments regarding your recent stay at our hotel. We are implementing many improvements and expect on your next visit you find the hotel more comfortable. We expect you come back soon. More 

Brussels, Belgium
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 July 2015

Rooms are OK, with the comfort you need to rest. Bathroom are more than OK! Very clean hotel Good location, in the middle of an area full of restaurants (classic American Food and other restaurants more 'typical') Hotel is however very noisy. Buffet breakfast helps you to start a good day!

Helpful?
Thank Lo1108
Julio G, General Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review

Thank you for your comments our team is at your service to make your stay an enjoyable one. More 

Antigua, Guatemala
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 June 2015 via mobile

From bad reservation procedures to freezing cold showers to unedible meals. The best employees here are the bell boys and the worst the reception clerks. Dont count on having decent internet. Dont recommend it at all. Wont come back to this hotel if I can avoid it.

Helpful?
2 Thank Martha T
Julio G, General Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review
Google Translation

Muchas gracias por sus comentarios estamos trabajando en mejorar todos lo servicios del hotel estamos seguros que en su proxima... More 

Travellers are raving about these Guatemala City hotels

Quito, Ecuador
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 1 May 2015

Stofella is a great bargain in Zona 10, safe walking distance to a good array of nice restaurants. Decent breakfast. That said, the walls are paper thin. I was woken up both nights I stayed on several occasions by people walking down the hall, and in the room next door. I'm usually a very sound sleeper, and was already going... More 

Helpful?
1 Thank wajari
Julio G, General Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review

Thank you for your comments about your recent stay at our hotel. We have two areas one modern and one colonial you can select to stay at the colonial side which is very quiet. Please contact us on your next visit to ensure you have the service and comfort you deserve. More 

Stuart, Florida
Level Contributor
108 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 26 April 2015

The location is excellent - in Zona 10 a very safe area with lots of hotels and restaurants. The hotel room has 2 queen size beds, a tv, adequate lighting for in bed reading, wonderful smelling soap, a big bathtub/shower and a safe. I was given a safe key, that looked like the old skate keys. Upon looking in the... More 

Helpful?
1 Thank Liamsmamo
Julio G, General Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review

Thanks for your comments they are very important for us. We are working on changing the place of the safety deposit boxes and mount them on the wall. our entire team is at your service to provide you with a superior service experience. We expect to have you back in the near future. More 

Phoenix, Arizona
Level Contributor
96 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 17 April 2015

I stayed here in April 2015 for 2 nights during a tour of Central America with OAT. The location is in a very nice and safe neighborhood near many good restaurants. My room was clean, quiet and comfortable. The front desk staff were friendly and efficient. The common areas and rooms could use some updating. The breakfast was not good... More 

Helpful?
2 Thank kingscommon
Julio G, General Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review

Thank you for the comments the management and all the Best Western Plus Stofella´s team is working to provide all our costumers a superior service experience and we are improving every day with the comments and feed back of all our guests. We expect to serve you in the near future thanks again for your comments. More 

Poway, California
Level Contributor
113 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 5 April 2015

First of all, the location is excellent--away from the city center, next to many excellent dining choices. By the same token, there are many hotels nearby which must be considerably nicer. Most of the rooms have no exterior windows or natural light. We considered ourselves lucky to get a room with an outside window, although the view was of a... More 

Helpful?
3 Thank RandSand
Julio G, General Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review

Thank you very much for your comments and we apology for the noise and inconveniences you had we have many room options and we are completely Shure that we can provide you a quiet and nice room on your next visit. The new hotel management is working on improvements such as the safe boxes. More 

Denver, Colorado
Level Contributor
319 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 4 April 2015

Well appointed hotel in the heart of Guatemala City. Close to many fine restaurants. Rooms and bathrooms were very clean. Free WiFi in the rooms, a safe, and comfortable beds. Included breakfast was excellent. Good place to stay and fairly safe.

Helpful?
Thank Judi L
Julio G, General Manager at BEST WESTERN PLUS Hotel Stofella, responded to this review

Thank you for the comments our team is at your service. Hope you come back soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Breakfast
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western Plus Stofella is located in the heart of the zone Viva and ten minutes from the airport. We are surrounded by exclusive stores, office buildings, residential areas and an abundance of restaurants and nightclubs. The Best Western Stofella has luxury rooms fully equipped with automatic locks, cable television, analog dial up dataports, electronic safes and hairdryers. The Trattoria Veneziana Restaurant offer mediterranean and international food you can also ask for room service or have delicious snacks at our Caffee Venezia. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel Stofella

Address: 2 Avenida 12 28 | Zona Viva, Guatemala City 01010, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $102 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Hotel Stofella 3.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Best Western Stofella Hotel Guatemala City
Best Western Hotel Stofella
Best Western Guatemala City
Guatemala City Best Western
BEST WESTERN PLUS Hotel Stofella Guatemala/Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hotel Stofella staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am sure about the other rooms, but for my room I can hear almost everything. I was on the second floor.”
 of 5 bubbles Jean-Wilner, 24 Nov 2016 | Read review
“quiet ,great location, good breakfast, nice employees.”
 of 5 bubbles perrogaruao, 11 Oct 2016 | Read review
“We stayed on 1st floor room 110 - not recommended”
 of 5 bubbles hokie63, 28 Jan 2016 | Read review
“If you are looking for a view forget about it.”
 of 5 bubbles CarlR410, 1 Dec 2015 | Read review
“If you stay here, ask for a room at the back - I was close to the elevator and paid the price.”
 of 5 bubbles wajari, 1 May 2015 | Read review
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