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Pan American Hotel

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Pan American Hotel
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118 Reviews from our TripAdvisor Community

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Showing 67: English reviews
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Victoria
Reviewed 3 weeks ago

Small rooms but excellent service & history! The decor is retro (most original I suspect) & really takes one back in time. I loved it & could not help but think into the past when the hotel was in it's "heydey"! Great central location - Would definitely stay there again.

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Helpful?
Thank VictoriaMax
Silvia C, Gerente at Pan American Hotel, responded to this review

Dear Mrs Victoria Max Thank you very much for sharing such good comments regarding your most recent stay with us. We hope that you can visit us again very soon. Warm wishes,

Upland, California
Reviewed 4 weeks ago

We loved this place. Tiny room but who needs more space? We stayed here like 3 nights but one was pretty much just sleep since we went to Tikal on a red eye and came back late that same night. We had dinner in the restaurant one night and it was delicious. The door man was incredibly helpful when we...

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Thank Marina W
Silvia C, Gerente at Pan American Hotel, responded to this review

Dear Mrs Marina W Thank you very much for sharing such good comments regarding your most recent stay with us. We hope that you can visit us again very soon. Warm wishes,

London, United Kingdom
Reviewed 13 March 2017

I have stayed at the Hotel Pan American on four separate occasions over the last twelve months whilst working on a project in Guatemala. I can't recommend this hotel enough - the staff are extremely friendly and accommodating, the rooms are clean and functional, the food (in particular the breakfast) is delicious and the location is very convenient for the...

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Thank Islay M
Atchison KS
Reviewed 25 February 2017

This was a fantastic WW11 hotel near the capital building. It is easy to imagine the deals made here during the early days of banana, sugar and coffee trade. It as atrium restaurant with old world giant chandelier. Tip: Great Coconut Cream Pie. Rooms are simple and clean. Staff speaks English and well and Spanish.

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Thank arhusker1
Silvia C, Gerente at Pan American Hotel, responded to this review

Mr & Mrs Arhusker1 We are glad to know that you enjoyed our menu and services, thank you very much for taking time to write to us and recommend us on TripAdvisor, we hope to return soon, always will be a pleasure to welcome you to this home in the Historic Centre of the city of Guatemala "Pan American Hotel"....

Chicago, Illinois
Reviewed 30 January 2017

Classic Old hotel in the heart of the old town. Elevator for baggage not regular passengers. Traditional Guatemalan food in restaurant. Lots of restaurants in area that you can walk too. Rooms very plain, bathrooms old style.

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Thank WhiteFireLady
Silvia C, Gerente at Pan American Hotel, responded to this review

Dear WhiteFireLady Thank you very much for sharing such good comments regarding your most recent stay with us. We hope that you can visit us again very soon. Warm wishes,

Geneva, Switzerland
Reviewed 12 January 2017

What can you say about this iconic hotel! Very old and sort of rundown but in a well-preserved and beautiful way. Room was very small and even though the window was shut the noise from the road outside was horrendous. Bathroom minimum but everything worked. Water hot and shower pressure good. Beds small but in spite of noise had a...

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1Thank Clare G
Silvia C, Gerente at Pan American Hotel, responded to this review

Ms Clare I would like to thank you for your opinion about us. Your comments are very important because they encourage us to improve our service. Hoping to see you soon, Sincerely

Reviewed 19 November 2016

Comfy! Three traveler...three beds! Enough space and comfortable for a short trip. Excellent location on Centro historico.. Exactly what we were looking for! Came for Metallica concert. I definately would recommend it!

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1Thank Kristhianne S
Silvia C, Gerente at Pan American Hotel, responded to this review
Google Translation

Le envío este breve mensaje para agradecer que haya enviado sus comentarios por su pasada visita a Hotel Pan American....

Tulsa, Oklahoma
Reviewed 27 September 2016

The hotel is in old town by the square so it's got that going for it. Our room was about as small as it could be. Just large enough to fit a twin bed and an armoire. Tiny bathroom too. No A/C, just a ceiling fan that goes whamp-whamp-whamp all night. Food was okay, service a bit slow.

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Thank RandyOK
Silvia C, Gerente at Pan American Hotel, responded to this review

I would like to thank you for your opinion about us. Your comments are very important because they encourage us to improve our service. Respectfully,

Cabo San Lucas
Reviewed 13 September 2016

Before we traveled I read somewhere that you should go straight to Antigua from the Guatemala City airport. After our month long trek through Guatemala, Chiapas and Tabasco I have to say I agree. We stayed at the Pan American, which was very well located. It wasn't... bad... it just wasn't... good. It got us through out one and only...

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Thank CaboSanLucasCocinera
Silvia C, Gerente at Pan American Hotel, responded to this review

I would like to thank you for your opinion about us. Your comments are very important because they encourage us to improve our service. Respectfully,

Brighton, United Kingdom
Reviewed 6 August 2016

This is a great location in central downtown Guatemala City, hard to beat it. And it's not bad value for money. Rooms vary, some are nice and large, others smaller, some have TV, others don't. The whole place has an old-fashioned feel to it, the fittings must be original 1940s. There is free wifi, laundry service, a restaurant. I wasn't...

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Helpful?
Thank Sean H
Silvia C, Gerente at Pan American Hotel, responded to this review

I would like to thank you for your opinion about us. Your comments are very important because they encourage us to improve our service. Hoping to see you soon,

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff

Additional Information about Pan American Hotel

Address: 9A Calle 5-63 | Zona 1, Guatemala City, Guatemala
Region: Guatemala > Guatemala Department > Guatemala City
Price Range: $65 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Pan American Hotel 2*
Number of rooms: 55
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Also Known As:
Pan American Hotel Guatemala/Guatemala City
Hotel Style:
#2 Best Value Hotel in Guatemala City
#3 Green Hotel in Guatemala City
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Questions & Answers

Here's what travellers have asked, with answers from Pan American Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the road are a little louder than rooms facing into the central courtyard”
islaym2014, 13 Mar 2017 | Read review
“Do not drink water out of the tap there, buy drinking water.”
WhiteFireLady, 30 Jan 2017 | Read review
“I think all rooms are noisy, but that's just part of its charm!”
151clareg, 12 Jan 2017 | Read review
“Go somewhere else”
RandyOK, 27 Sep 2016 | Read review
“We never pre-reserve. We like to SEE the room before we sign up.”
CaboSanLucasCocinera, 13 Sep 2016 | Read review
5 of 5