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Pan American Hotel

130 reviews
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Traveller (95)
Dining (40)
Room & Suite (17)
Overview
  • Excellent18%
  • Very good39%
  • Average30%
  • Poor10%
  • Terrible3%
Travellers talk about
“historic hotel”(3 reviews)
“living museum”(2 reviews)
“balcony facing”(2 reviews)
Free Wifi
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
Bar/Lounge
Multilingual Staff
2.0 Star Hotel
All hotel details
Offers from Pan American Hotel
Offers & Announcements: 30% off room rate
Rooms
Mar. 11Mar. 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (130)Write a Review
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All reviewshistoric hotelliving museumbalcony facingcentro historicotiny roomshower pressurechoose this hotelplace to staytypical guatemalanexcellent locationbeansrooms are cleancapitalheydaylobbysextazone
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31 - 35 of 74 reviews
Reviewed 7 June 2015 via mobile

Trying to think of a different place to have a hearty breakfast, a friend and I tried the Pan American. Oh my! What a great buffet with many Guatemalan dishes. You will feel like you went back to the 50's, with live marimba. Great service...More

Thank CarlosGMF
Response from Silvia C, Gerente at Pan American HotelResponded 9 June 2015
Google Translation

Estimado Don Carlos Comentarios tan alentadores como el suyo, son los que nos motivan e esforzarnos para ofrecerles un mejor...More

Reviewed 23 May 2015

We spent one night in this hotel which is suited in the heart of Guatemala city near the central palace. It is a colonial hotel from the 30th all room facing a central square. One can hear any whisper and telephone ringing during night which...More

1  Thank harnon
Response from Silvia C, Director General at Pan American HotelResponded 25 May 2015
Google Translation

Estimado Señor Harnon Agradecemos sus valiosos comentarios los cuales nos ayudan a mejorar nuestro servicio. Esperamos su visita nuevamente. Cordialmente,

Reviewed 1 April 2015

We stayed several nights both in January and February 2015 and enjoyed our stay the whole time. The hotel is located in a safe part of town and all the taxis we took knew right where it was. The staff was friendly, their restaurant staff...More

1  Thank Sharonisawesome
Response from Silvia C, Gerente at Pan American HotelResponded 3 April 2015
Google Translation

Estimado cliente Agradecemos el tiempo que ha tomado para compartirnos sus Valiosos comentarios. Nos es grato saber que la atención...More

Reviewed 18 February 2015

Stayed at this hotel for one night with a group at the beginning of our 2 week tour of Guatemala. The leader chose this hotel as it was near the zocalo which he felt we should see. This area of the city is old and...More

2  Thank Kristin1947
Response from Ajep65, Manager at Pan American HotelResponded 24 February 2015

Dear Kristin19, We appreciate your comments about our hotel, because they encourage us to improve and overcome our weaknesses. Please accept our apologies for the inconveniences suffered during your stay. We do hope to attend you better in a future opportunity. Cordially, Silvia Cruz /...More

Reviewed 3 January 2015

I really wanted to give the Pan American a better review but I need to be fair. The hotel is filled with history and I love the ambiance and the old-time feel of the place. I remembered coming to the hotel to refaccionar (have an...More

Thank Paula B
Response from Silvia C, Gerente at Pan American HotelResponded 5 January 2015
Google Translation

Estimada Paula Gracias por sus comentarios, los cuales nos ayudan a crecer. Esperamos poder atenderles muy pronto. Cordialmente, La Gerencia

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Meeting Rooms
Conference Facilities
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$40 - US$71 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Guatemala City
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$40 - US$71 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Guatemala City
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (95)
Dining (40)
Room & Suite (17)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
SingaporeBeth
25 February 2015|
AnswerShow all 2 answers
Response from Ajep65 | Property representative |
Hello Beth, You can freely walk through the historic center, without exhibiting valuable belongings and better if it is daylight. You could ask at the Front Desk for places to visit around Most places are opened on... More
1
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Room Tips
"Ask for a room not placed by the street"
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"I guess make sure you get a room with a view to the street"
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"Rooms facing the road are a little louder than rooms facing into the central courtyard"
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"Do not drink water out of the tap there, buy drinking water."
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