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Hotel Regis Panajachel

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Traveller (184)
Room & Suite (44)
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Overview
  • Excellent37%
  • Very good43%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“hot springs”(17 reviews)
“thermal pools”(8 reviews)
“the main street”(33 reviews)
AMENITIES
Free Internet
Free Parking
Hot Tub
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
2 Star Hotel
All hotel details
Additional information
Offers from Hotel Regis Panajachel
Offers & Announcements: 20% off room rate
Offers from Hotel Regis Panajachel
Offers & Announcements: 20% off room rate
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Reviews (288)
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80
23
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9
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67
80
23
11
9
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All reviewshot springsthermal poolsthe main streetvolcanic springswifi only worksrestaurants at walking distancefoot soakmiddle of townreception arearooms are largeadd extrawarm waterbit datedgrounds are beautifulan oasisno wifi in the roomsnice place to stay
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21 - 25 of 190 reviews
Reviewed December 7, 2017

I have stayed in this lovely hotel a couple times; I think it could not be better for the rate. The rooms look like hotel rooms in the 70´s looked like , but they are very well kept. Neat. The garden is lovely. The staff...More

Thank Ricardorueda68
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded January 2, 2018

Estimado ricardorueda68 Thank you for taking the time to review your experience at Regis Hotel & Spa. We are pleased that you had a great time and enjoyed the gardens, breakfast and friendly staff. Our mission is to exceed your expectations and we are very...More

Reviewed December 3, 2017

We were greeted with friendly staff and enjoyed our 8 night stay in this lovely hotel. Rooms were neat and clean, though ours could have had more windows. The grounds are very neat with not only a play ground the grandchildren enjoyed but also 2...More

Thank Linda S
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded January 2, 2018

Dear Linda Thank you for taking the time to review your experience at Regis Hotel & Spa. We are pleased that you enjoyed the natural springs hot tube. It gives me pride and pleasure to share your comments with my colleagues. Regards Ana María

Reviewed November 21, 2017 via mobile

Staff was friendly but we lost a lot of time because they tried to fix the water (which was very cold) and when that didn't work they said it was for the next day... Then they came back and fixed it and we had warm...More

Thank Emilie V
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded December 2, 2017

Dear Emilie V Thank you for taking the time to review your experience at Regis Hotel & Spa. I was sorry to read that certain part of your stay in Regis did not live up to your expectations. I've shared your comments about the water...More

Reviewed October 30, 2017

Great place, very secure and comfy. If you don't want "just a place to sleep" but a place where you can be sure it's calm, a place where you can feel safe and leave your stuff without worrying. (It has thermal waters and sauna) Warm...More

Thank mikaelmm
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded November 18, 2017

Dear minkaelmm Thank you for taking the time to review your experience at Regis Hotel & Spa. We are pleased that you stayed with us twice in last two years. Thank you very much for your review. Regards Ana María

Reviewed October 11, 2017 via mobile

I was making a on line reservation. But a friend told me to better call. In the page they said they have room available... But when i call they told me it was full. I check againg 20 minutes later an in the hotel page...More

Thank nquique
Response from Ana Maria H, Gerente at Hotel Regis PanajachelResponded October 20, 2017

Dear nquique Thank you for taking the time to review your experience at Regis Hotel & Spa. I was sorry to read that certain parts of your stay in Regis did not live up to your expectations. I've shared your comments with our team about...More

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About
Amenities
Top amenities
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Laundry Service
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$55 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$55 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (184)
Room & Suite (44)
Pool & Beach (11)
Dining (4)
Family and Play Areas (9)
Questions & Answers
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Jim B
September 26, 2016|
AnswerShow all 3 answers
Response from Gricelda M | Reviewed this property |
I believe in lobby. :)
0
Votes
DelawareLax
July 8, 2016|
AnswerShow all 5 answers
Response from Ana Maria H | Property representative |
Dear Delawarel if we have room 1 King bed, when making your reservation you should only indicate that it is what you need Regards
1
Vote
Google Translation
Cristina A
December 3, 2015|
AnswerShow all 2 answers
Response from Ana Maria H | Property representative |
Señora Cristina Thank you for sharing your experience with us, we apologize for not completely satisfying your expectations. Please accept our apologies, your comment are taken into consideration to take the necessary... More
0
Votes
Room Tips
"Avoid #1, 2, and maybe 3 unless you hope to have wifi access in your room."
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"Avoid the room next to reception."
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"Rooms farther from the main entrance might be a little quieter"
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"short walk to the lake!"
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