We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Jardines del Lago

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Jardines del Lago
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

177 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 83: English reviews
San Jose, Costa Rica
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016

The hotel provided us with great service and nice people. The building itself is old, but the rooms are nice and clean. It is right in front of Lago Atitlan with great view of the volcanoes and it is very close (couple of blocks), from where you can get a boat to go to other towns, and also from the... More 

Helpful?
Thank Carolina C
Hoteljardinesdellago, Propietario at Jardines del Lago, responded to this review

For us was a pleasure to have you with us, we know that our view it´s the most beatiful in panajachel and we hope to visit us soon and can enjoy the majestic landscape of Atitlan Lake again. Best regards. More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 September 2016 via mobile

The hotel located in the I Atitlan Lake The view it's stunning It's have a marina boat when we are renting private boat to pick us to all the villages it's comfortable The staff was very nice The front desk was helpful The room was clean The bathroom was a little beat old faction in the lobby you have coffee... More 

Helpful?
Thank Simona E
Hoteljardinesdellago, General Manager at Jardines del Lago, responded to this review

Thank you very much for the good comments you are giving us about Hotel Jardines Del Lago, for us is a pleasure your preference of our services. We for shure will take all your positive point of view beacuse one of the most important part of this Hotel is the confort and excelent service for our clients. We will be... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 August 2016 via mobile

This hotel is great because of the grounds. The rooms are reasonably nice and clean. The location is good, only a few minutes walk to the main street but set-back and so quiet. The front desk arranged a boat tour for me (although I think it was more expensive than elsewhere). Other reviews have noted there are a lot of... More 

Helpful?
Thank Victoria B
1 review
Reviewed 29 July 2016 via mobile

Loved the people & service. The hotel has the best views of any hotel in the area. They treated us like family and went above and beyond to make our experience the best. The rooms didn't have a/c but it's part of an eco-friendly campaign and it works for them because the weather is so good there, you really don't... More 

Helpful?
Thank Mark Z
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

We hope we visit with his family so they can enjoy more experiences on the shores of beautiful Lake "Atitlán", please understand our policy regarding air conditioning and in addition to this I commented that in reception we have fans that can be used by guests if in case needed. More 

Guatemala City, Guatemala
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2016

We organized a workshop in that hotel and reserved three single rooms. When we arrived they send us to the "Annex" a house outside the hotel with no security or anithing that looks like a hotel. After we complained with the manager they send us to the Cacique Inn, which was very good. For the conference we hosted, they served... More 

Helpful?
Thank Luisfehc
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

Thanks for the comments and for the downside with the rooms regret the inconvenience, thanks for the suggestions which have already been reported to the relevant departments to make improvements. More 

Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 June 2016 via mobile

Beautiful grounds and Lake view. The bed was comfortable and the room was immaculate. Our only real complaint would be that you really can hear everything going on on the balcony from inside the room. Our room was pretty far from the stairs, so we thought we wouldn't get too much traffic in front of our room. Unfortunately, it was... More 

Helpful?
Thank Jenny M
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

We are pleased to have served in the days of his visit, thanks for the recommendation; certainly we have a wonderful location. What a pleasure to know that you will enjoy our products. More 

Quito, Ecuador
Level Contributor
86 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 June 2016 via mobile

The place is very peaceful, you can see that the gardens have been taken care of very well, service is nice and always ready to attend to you when in need, the complimentary service is not awesome and it's not bad, a nice place to stay in Panajachel...

Helpful?
Thank Miggss
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

Thank you for your visit, we serve charm. We hope to serve you in the near future, like the Lake Gardens family will be waiting. More 

Boston, Massachusetts
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 26 May 2016

The Hotel Jardines del Lago in situated right on Lake Atitlan in Panajachel. The setting is beautiful and relaxing - a quiet oasis away from the tourist hustle and bustle. Rooms are basic and comfortable (mid-range, in line with what you would expect from the cost). Hotel staff were friendly and a few spoke English. You should definitely be prepared... More 

Helpful?
Thank Tricia V
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

Thanks for the comments and for recommending hope to serve you in the future. Apologetic about the mistake that had colleagues who already showed the comment for care is improved. Planning we train our staff to learn the English language, to provide better service to our customers. More 

Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 May 2016

We stayed in this hotel overnight. It was very nice. Rooms were good sized and the bed was a queen. Very clean room and bathroom. Our room was on the first floor on the end, so we did not have a lot of noises to deal with. There were some less than considerate people who came in very early in... More 

Helpful?
Thank Ross S
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

We are pleased that enjoyed your stay with us, we hope we recommend and in a next cater to your family and friends. We extend congratulations to all the staff. More 

Rolla, Missouri
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 April 2016

I loved the quiet retreat of this wonderful garden. An oasis in this fun lakeside town. My room was on the second floor, which had a better view of the lake, and the door faced the lake. There was a long row of rooms, like in an old motor motel in America, but the all faced beautiful well taken care... More 

Helpful?
Thank ERSmith2014
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

What a pleasure to read your comment, we like to be a hotel rest, relaxation in communication with plants and animals of the region, we have a very dedicated department and Gardening trained to keep alive the beautiful gardens and at the same time allow the interaction therewith. We hope to serve you again, family and friends. More 

288 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (213)
Viewed
Family/Play Areas (11)
Viewed
Hotel & Grounds (54)
Viewed
Pool/Beach Area (9)
Viewed
Dining (19)
Viewed
Room/Suite (21)
Viewed
View from Room (20)
Viewed
Bathroom (5)
Viewed
Other (74)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (75)
Viewed
Hotel & Grounds (19)
Viewed
Pool/Beach Area (13)
Viewed
View from Room (4)
Viewed
Dining (9)
Viewed
Family/Play Areas (5)
Viewed
Room/Suite (14)
Viewed
Bathroom (3)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Panajachel hotels
0.4 km away
Porta Hotel Del Lago
Porta Hotel Del Lago
#7 of 30 in Panajachel
356 reviews
0.4 km away
Hotel Regis Panajachel
Hotel Regis Panajachel
#4 of 30 in Panajachel
209 reviews
1.0 km away
Hotel Atitlan
Hotel Atitlan
#2 of 30 in Panajachel
674 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Posada de los Volcanes
Posada de los Volcanes
#3 of 30 in Panajachel
255 reviews
0.6 km away
Hotel Playa Linda
Hotel Playa Linda
#15 of 30 in Panajachel
70 reviews
7.9 km away
Hotel La Riviera de Atitlan
Hotel La Riviera de Atitlan
#9 of 30 in Panajachel
120 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Free Breakfast
  • Beachfront
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Offering a beautiful setting on Atitlan Lake, recognized as one of the most beautiful lakes in the world, Hotel y Centro de Convenciones Jardines del Lago has attractive rooms. Set in gardens, it features a restaurant and a terrace with lake views. ... more   less 

Additional Information about Jardines del Lago

Address: Calle Monterrey, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range: $105 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jardines del Lago 3*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Hotels.com, Priceline and Odigeo so you can book your Jardines del Lago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jardines Del Lago Panajachel, Guatemala - Lake Atitlan
Hotel Style:
#2 On the Beach Hotel in Panajachel
#4 Family Hotel in Panajachel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Jardines del Lago staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Jardines del Lago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to be sure that your booking is inside the hotel, not outside in other house”
 of 5 bubbles Luisfehc, 24 Jul 2016 | Read review
“Second floor has a better view, but only one window faces the lake. This is not a luxury hotel, but clean and unique.”
 of 5 bubbles ERSmith2014, 3 Apr 2016 | Read review
“Try to get a room on the first floor if possible and be sure not to get room no 115, which is very noisy and doesn't have much of a view.”
 of 5 bubbles 10April, 25 Mar 2016 | Read review
“Second floor lake view rooms offer an excellent view of the sunset.”
 of 5 bubbles Rick_From_Stavanger, 20 Feb 2016 | Read review
“Second floor rooms have the best lake views.”
 of 5 bubbles BrendaCalifornia, 29 Jan 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay