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Jardines del Lago

Booking.comUS$73*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Jardines del Lago
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201 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Canada
Reviewed 12 June 2016 via mobile

Beautiful grounds and Lake view. The bed was comfortable and the room was immaculate. Our only real complaint would be that you really can hear everything going on on the balcony from inside the room. Our room was pretty far from the stairs, so we thought we wouldn't get too much traffic in front of our room. Unfortunately, it was...

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Helpful?
Thank Jenny M
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

We are pleased to have served in the days of his visit, thanks for the recommendation; certainly we have a wonderful location. What a pleasure to know that you will enjoy our products.

Quito, Ecuador
Reviewed 1 June 2016 via mobile

The place is very peaceful, you can see that the gardens have been taken care of very well, service is nice and always ready to attend to you when in need, the complimentary service is not awesome and it's not bad, a nice place to stay in Panajachel...

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Helpful?
Thank Miggss
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

Thank you for your visit, we serve charm. We hope to serve you in the near future, like the Lake Gardens family will be waiting.

Boston, Massachusetts
Reviewed 26 May 2016

The Hotel Jardines del Lago in situated right on Lake Atitlan in Panajachel. The setting is beautiful and relaxing - a quiet oasis away from the tourist hustle and bustle. Rooms are basic and comfortable (mid-range, in line with what you would expect from the cost). Hotel staff were friendly and a few spoke English. You should definitely be prepared...

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Helpful?
Thank Tricia V
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

Thanks for the comments and for recommending hope to serve you in the future. Apologetic about the mistake that had colleagues who already showed the comment for care is improved. Planning we train our staff to learn the English language, to provide better service to our customers.

Reviewed 17 May 2016

We stayed in this hotel overnight. It was very nice. Rooms were good sized and the bed was a queen. Very clean room and bathroom. Our room was on the first floor on the end, so we did not have a lot of noises to deal with. There were some less than considerate people who came in very early in...

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Helpful?
Thank Ross S
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

We are pleased that enjoyed your stay with us, we hope we recommend and in a next cater to your family and friends. We extend congratulations to all the staff.

Rolla, Missouri
Reviewed 3 April 2016

I loved the quiet retreat of this wonderful garden. An oasis in this fun lakeside town. My room was on the second floor, which had a better view of the lake, and the door faced the lake. There was a long row of rooms, like in an old motor motel in America, but the all faced beautiful well taken care...

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Helpful?
Thank ERSmith2014
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

What a pleasure to read your comment, we like to be a hotel rest, relaxation in communication with plants and animals of the region, we have a very dedicated department and Gardening trained to keep alive the beautiful gardens and at the same time allow the interaction therewith. We hope to serve you again, family and friends.

Copenhagen
Reviewed 25 March 2016

Hotel Jardines del lago in Panajachel was our fourth stop on a three week tour in Mexico and Guatemala. We stayed there for two nights. The hotel is rather average but the garden is absolutely beautiful and very well kept with a lot of birds nesting there and the view over the lake is stunning. The rooms are simple and...

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Helpful?
Thank 10April
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

Thank you for your comment, which helps us improve the service we provide. Regret the inconvenience during your stay has informed all staff so that it can improve every step that shows us. Our location is what characterizes us, the hotel is always in infrastructure improvements for comfort, and about food will improve the process for implementation. 4 star thank...

Stavanger, Norway
Reviewed 20 February 2016

This hotel is in a beautiful setting on the shore of the lake. Beautiful gardens and many birds with a short walk to the town centre and shopping, The rooms are very comfortable and clean with some amenities like free bottle water and TV, coffee is available throughout the day in the main lobby. The restaurant on site provides a...

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Helpful?
Thank Rick_From_Stavanger
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

It gives us joy to know that your stay with us was comfortable. Lake Gardens as its name identifies you have large gardens and together with beautiful birds and beautiful flowers. Regarding the WiFi we are working with a new machine that expands the Internet with a fast speed. It will be a pleasure to serve you on your next...

California
Reviewed 29 January 2016

We spent a few nights here while visiting our son who was teaching English in Panajachel. The hotel staff is very friendly, although we did not run across anyone at the front desk that spoke very much English. Our room was very basic, but we weren't expecting Hilton standards. We were on the second floor which afforded us the most...

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1Thank BrendaCalifornia
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

Thanks for your comments It was a pleassure to attend you, really we have a great and marvelous view from our rooms. We wait for your proximately visit.

London
Reviewed 10 January 2016

This is a lovely hotel with the most amazing views of the lake, everyone is friendly and helpful (special thanks to Amalia who was a star) and I even got a lovely present on Christmas day along with a traditional tamale and punch! There are only about 30 bedrooms but the grounds are really big, so you really don't notice...

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Helpful?
Thank marionc74
Hoteljardinesdellago, Director de Relaciones Públicas at Jardines del Lago, responded to this review

Thank you for your comments, I send greetings to Amalia for the good service you gave, we like to pamper our guests celebrating the holidays as a family, we have large green area to enjoy at different places in our facilities. Our location is as comfortable as you mention we are a short walk from the main street of Panajachel....

New York City, New York
Reviewed 4 January 2016

The best thing about this hotel is the gorgeous view of the lake! What a gorgeous setting. You will want to sit and have a drink or chat by the lake for hours. The rooms themselves are okay--thin walls mean you hear everything, and there were barking dogs all night long. Some drainage issues with the bathroom, and one mattress...

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Helpful?
Thank nancy792
Hoteljardinesdellago, Gerente at Jardines del Lago, responded to this review

Our lakefront location makes the stay comfortable, thanks for your comment take caution with noise. We expect a next visit to check that thanks to your comments have been made changes.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Offering a beautiful setting on Atitlan Lake, recognized as one of the most beautiful lakes in the world, Hotel y Centro de Convenciones Jardines del Lago has attractive rooms. Set in gardens, it features a restaurant and a terrace with lake views. ... more   less 

Additional Information about Jardines del Lago

Address: Calle Monterrey, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range: $101 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jardines del Lago 3*
Number of rooms: 30
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Also Known As:
Jardines Del Lago Panajachel, Guatemala - Lake Atitlan
Hotel Style:
#1 On the Beach Hotel in Panajachel
#4 Family Hotel in Panajachel
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Questions & Answers

Here's what travellers have asked, with answers from Jardines del Lago staff and other travellers.
5 questions
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Questions? Get answers from Jardines del Lago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the first floor are little noisy”
delsehy, 16 Mar 2017 | Read review
“Try to be sure that your booking is inside the hotel, not outside in other house”
Luisfehc, 24 Jul 2016 | Read review
“Second floor has a better view, but only one window faces the lake. This is not a luxury hotel, but clean and unique.”
ERSmith2014, 3 Apr 2016 | Read review
“Try to get a room on the first floor if possible and be sure not to get room no 115, which is very noisy and doesn't have much of a view.”
10April, 25 Mar 2016 | Read review
“Second floor lake view rooms offer an excellent view of the sunset.”
Rick_From_Stavanger, 20 Feb 2016 | Read review
5 of 5
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US$73* /night
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Prices are for 1 room, 2 adults
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