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Hotel Atitlan

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Atitlan
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755 Reviews from our TripAdvisor Community

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Showing 530: English reviews
San Francisco, CA
Reviewed 18 May 2015 via mobile

I spent one night at the Hotel Atitlan and thank God that was it. First off, I will rate them highly in helping me arrange reasonably priced shuttle reservations from elsewhere in Guatemala. Though they could have done a better job with communicating the shuttle confirmation, I was picked up when scheduled and for the agreed upon price with the...

Thank Nel O
Hamilton, Hamilton, Bermuda
Reviewed 14 May 2015

I recently stayed at Hotel Atitlan with my elderly parents and whilst the view of the lake is fantastic and the hotel grounds are kept impeccably, the room left a lot to be desired. There were barely any amenities in the room and it simply didn't scream anything near what we paid. The staff were quite friendly and that's always...

Thank Norma T
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

Thank you for your comment about your stay with us. Certainly we regret to hear that your stay with us not was in all satisfactory. All the suggestions makes us better, With this message we will take care to not happen this again with our future guests. We are working to fix the inconvenient with the morning light in all...

Reviewed 7 May 2015 via mobile

Beautiful, serene, hospitable hotel. I can't say enough about the gorgeous gardens surrounding the rooms and pool area. It's a joy just to sit peacefully amidst all the exotic flowers. The hotel is beautifully decorated in Guatemalan antiques. Their shop is also nice. You can find most items cheaper in Panajachel but if you want to avoid the hassle you...

Thank JoasiaZ
Atencion Client... H, Director de Relaciones Públicas at Hotel Atitlan, responded to this review

We appreciate so much your comments about us. Your comments makes us better and invite us to work hard to give every day the best of us. For your next visit, will be a pleasure keep serving you. Best regards,

Guatemala City, Guatemala
Reviewed 26 April 2015

We came to this hotel because of a wedding. The suite we were in had no black outs so were we awake at 6am. The bed very uncomfortable as were the pillows, no turn down service. The price for the room was ridiculously over priced. The gardens are lovely with a spectacular view. The food is quite poor.

1Thank Patricia S
Baltimore, Maryland
Reviewed 16 April 2015

My family and I stayed there for two nights and it was wonderful. The hotel had beautiful views of the lake and volcano. The staff was very accomodating and polite. They provided wonderful room service to my 90 year mom who could not walk to the restaurant. Enjoyed many walks through their beautiful gardens. Would highly recommend this hotel.

1Thank Mayra R
Reviewed 5 April 2015

Large room with safe, but no fridge. Balcony overlooking lovely gardens and with a stunning view to the volcanoes across the lake. The garden was alive with hummingbirds, orioles and many other species. Good restaurant and friendly staff It's a bit out of town - not walkable, but only a short taxi ride. The setting makes up for it.

1Thank LoneBrit
London, United Kingdom
Reviewed 2 April 2015

Lovely hotel, beautiful grounds with lots of birds, plans and flowers and a stunning view of the lake and volcanoes. Everything was superb except that the food in the restaurant was poor. The bedrooms all have a view of the lake which is good and the rooms are very comfortable. the main hotel areas are decorated beautifully.

1Thank Twiglet123
Istanbul, Turkey
Reviewed 31 March 2015

We stayed in this hotel which our guide said was the best in town. It really looked like paradise with an enormous garden with beautiful flowers and birds and nice corridors and rooms with interesting details. The restaurant overlooking the Atitlan lake and the volcanoes was also wonderful with colorful plates and glasses. However the food was not only boring...

1Thank Nesligul D
Louisville, Kentucky
Reviewed 26 March 2015

I had lunch at the hotel one afternoon. The views are breath taking. The food was great, the menu had many options, and a decent price. While we were waiting for our food, we walking around the ground, absolutely beautiful!! This place is worth traveling to just for the views.

1Thank lovetotravel803
Juan Carlos B, Director de Recepción at Hotel Atitlan, responded to this review

Dears: Thank you to for being with us and to take your time to write about us. When decide come back, will be a pleasure keep giving you the best of us. best regards,

Reviewed 25 March 2015

We went there to have lunch and to see the gardens which are amazing. The staff were so delightful that my next visit to Guatemala we are considering staying a few days here!! The views from the dining area is the best, but let me warn you the breeze coming from the lake can get quite cold, might want to...

1Thank dianafox415
Juan Carlos B, Director de Recepción at Hotel Atitlan, responded to this review

We appreciate so much your comments about our property, specially this makes us proud of our job, and it makes us to work hard and keep giving a good service to our clients. Please come back soon. best regards,

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04/06/2017 05/06/2017
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  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
Official Description (provided by the hotel)
Nominated by Travel + Leisure; "World's Best Awards 2011".This charming hacienda-style hotel is a formerworking coffee farm situated on the shores of Lake Atitlan, with a picture perfect view of volcanoes San Pedro, Toliman and Atitlan. Highlighting numerous unique Guatemalan traditions with its colorful and vibrant interior, each room is individually decorated with hand-woven fabrics and carpets, handcrafted furniture, paintings and tile floors. All rooms have private balconies and breathtaking views of the lake. The swimming pool and Jacuzzi overlook the entire lake and the hotel's magnificent wedding, tropical and rose gardens. The Botanical Gardens of Hotel Atitlan are a true garden lover's paradise. Bird-watching is a popular pastime within its botanical gardens. Enjoy a cocktail or a refreshing tea from the selection of tea infusions by the fire in the hotel's bar, and dine in an elegant setting where you will savor regional and international cuisine. You can't miss this beautiful Hotel!!! ... more   less 

Additional Information about Hotel Atitlan

Address: Finca San Buenaventura | Solola Lago de Atitlan, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range: $160 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Atitlan 3.5*
Number of rooms: 60
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Also Known As:
Atitlan Hotel Panajachel
Hotel Atitlan Panajachel, Guatemala - Lake Atitlan
Hotel Style:
#1 Family Hotel in Panajachel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Atitlan staff and other travellers.
13 questions
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Jerusalem, Israel
over a year ago
Charlotte, North Carolina
8 months ago
Charlotte, North Carolina
7 months ago
United Kingdom
7 months ago
Los Angeles, California

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Questions? Get answers from Hotel Atitlan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Each room has lake view or acces to the garden”
WeltHesse, 23 May 2017 | Read review
“Recommend first floor with trrace directly accessing the gardens.”
998fredm, 19 May 2017 | Read review
“If walking is a problem as for room closer to entrance and diningroom.”
SuzanneG878, 18 May 2017 | Read review
“Ask for a room on the second or third floor for the views of the volcanos and the lake. Stay as far away as possible from the pool area.”
605alanr, 8 May 2017 | Read review
“Junior suites are lovely”
Andre1410a, 16 Apr 2017 | Read review
5 of 5
US$100* /night
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