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Porta Hotel Del Lago

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Porta Hotel Del Lago
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408 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Durham, Maine
Reviewed 31 January 2017

Great staff, more than comfortable rooms. Great service throughout. All rooms are very nice. Buffet was attractive and tasty. We were more than happy with our stay on our next to last night of our 11-day visit to Guatemala and Honduras.

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Helpful?
Thank snifflz1
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Snifflz1 Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view and friendly staff. Regards Ana María

Rancho Santa Margarita, California
Reviewed 24 January 2017

I was here with a group. Delicious buffet lunch with many dishes to taste. Local beer was $5 bottle. Good service. Enjoyed folk dancers. We did not stay at the hotel but the grounds are very well kept.

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Thank C W B
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear CWB Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you had a great time and enjoyed the Buffet Lunch and folk dancers. Our mission is to exceed your expectations and we are very pleased that you give us these comments. Regards Ana María

Anchorage, Alaska, United States
Reviewed 23 January 2017 via mobile

The hotel rooms are roomy and well equipped. Most rooms have a nice view of Lake Atitlan. The food in the dining room is just average. It was a buffer with meat, chicken and fish but the food was cold when it wasn't meant to be. The pool area is nice. The bar has reasonably inexpensive drinks. The hotel is...

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Thank Dianne H
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Dianne H Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view. Comments like yours are a valuable tool for our continued pursuit of excellence, We will follow up your valuable comments. Regards Ana María

Reviewed 20 January 2017

Remember the title, very good hotel for Panajachel. If you're expecting a 5 star hotel in this area you are dreaming. I'm putting "very good" because in this area, this would be considered very good. I'll start by saying the rooms are comfortable. As in many places in Panajachel bring a scented candle with you for the bathroom. You can...

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1Thank Hobbesey
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Hobbesey Thank you so much for your feedback regarding your recent stay with us, comments like yours are a valuable tool for our continued pursuit of excellence. Don´t have a doubt that your comments will be taken into consideration. Regards Ana María

Salida, Colorado
Reviewed 19 January 2017

Even though it was quite cloudy when we arrived, I was very impressed with the views of Lake Atitlan from room #519. The room featured a safe, balcony, English TV and washcloth. The bathroom was done up in marble, very stylish. Unfortunately, the shower water temperature would swing from just right to too hot or too cold during the length...

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Thank climber_in_CH
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Estimado Climber_i... Fue un placer servirle en Porta Hotel del Lago y formar parte de su experiencia del maravilloso Lago...

Geneva, Switzerland
Reviewed 12 January 2017

This hotel has a slightly "Butlins holiday camp" feel to it. Lots of 1970s concrete around which is not at all attractive. However rooms 410 and 411 are highly recommended for the absolutely breathtaking view of Lake Atitlan and the three volcanoes. The bar had Cointreau which was unusual and a first on our travels around Guatemala! The breakfast was...

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Helpful?
Thank Clare G
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Clare G Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view. Regards Ana María

new york
Reviewed 3 January 2017 via mobile

This is s very nice hotel. We appreciated the room service s lot as we were tired. The views are best on the 5 floor and you can see an amazing sunset and sunrise from your room. It feels like a resort but you are in the middle of panajachel culture if you choose to walk around the corner. I'd...

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Thank deneva
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear deneva Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you had a great time and enjoyed the awesome view. thank you so much for your comment on Tripadvisor! Regards Ana María

Las Rozas, Spain
Reviewed 2 January 2017 via mobile

The best about this hotel is that it is close to the Atitlan shore, so you can jump into the boat rather fast. Beyond that is quite an average hotel. Specifically the facilities need a renovation. The service is good, the breakfast also average but includes fresh fruit. The surroundings are irrelevant.

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Thank Jesusizdo
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

Dear Jesusizdo Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view. Comments like yours are a valuable tool for our continued pursuit of excellence, We will follow up your valuable comments. Regards Ana María

Reviewed 29 December 2016 via mobile

The hotel itself was very nice and perfectly located in front of the lake, conveniently near Santiago street yet to se close you'll be bother by the noise of the commercial street ... but the actual highlight is the people, They are the ones that made the trip special, always kind and very attending! I would definitely love to go...

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Thank Alex H
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review
Google Translation

Estimado Alex H Queremos expresar, nuestro agradecimiento por compartir sus comentarios y observaciones en base a su experiencia en Porta...

Canyon Lake, Texas
Reviewed 26 December 2016 via mobile

I stayed here over Christmas. I gave it an international 2-3 star rating because the view from the 3rd floor, middle was absolutely stunning. On the Pana scale, it's probably a 4-5. First the good stuff. The grounds and pool are beautiful. The staff is very polite. The parking area was secure and attended. The balcony was very nice. The...

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Helpful?
Thank CDUSD
AnaMariaH561, Gerente at Porta Hotel Del Lago, responded to this review

jet_goril Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view. Comments like yours are a valuable tool for our continued pursuit of excellence, We will follow up your valuable comments. Regards Ana María

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Porta Hotel Del Lago

Address: 2 Avenida 6-17, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range: $121 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Porta Hotel Del Lago 3.5*
Number of rooms: 100
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Also Known As:
Porta Hotel Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Hotel Style:
#1 Green Hotel in Panajachel
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Questions & Answers

Here's what travellers have asked, with answers from Porta Hotel Del Lago staff and other travellers.
7 questions
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Chicago, Illinois
over a year ago
Edmond, Oklahoma
over a year ago

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Questions? Get answers from Porta Hotel Del Lago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All lake facing”
 of 5 bubbles canadakate_11, 10 Mar 2017 | Read review
“best views”
 of 5 bubbles IsabelG872, 19 Feb 2017 | Read review
“All rooms seem to be of equal quality.”
 of 5 bubbles snifflz1, 31 Jan 2017 | Read review
“best views from higher up”
  • marble bathroom
  • lake views
  • comfortable beds
 of 5 bubbles climber_in_CH, 19 Jan 2017 | Read review
“Try to get a room on a floor as high as possible, but 4th onwards are fine and in the middle. The end rooms views are obscured by trees.”
 of 5 bubbles 151clareg, 12 Jan 2017 | Read review
5 of 5