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Porta Hotel Del Lago

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Traveller (406)
Room & Suite (127)
Dining (24)
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Overview
  • Excellent31%
  • Very good43%
  • Average19%
  • Poor4%
  • Terrible3%
Travellers talk about
“lake atitlan”(31 reviews)
“big pool”(3 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Porta Hotel Del Lago
Offers & Announcements: 20% off room rate
Offers from Porta Hotel Del Lago
Offers & Announcements: 20% off room rate
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (538)
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Traveller rating
60
113
39
13
11
Traveller type
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LanguageEnglish
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60
113
39
13
11
Show reviews that mention
All reviewslake atitlanall inclusive packagebig poolcorner suitebreakfast buffetlarge hotelelectrical outletsno air conditioningpool areabit datedrooms face the lakestayed here for two nightsshort walklocation is excellentwould stay here againfiltered watersurrounding volcanoes
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21 - 25 of 236 reviews
Reviewed 7 December 2017

I have been coming here for years and love the Porta. Always get the same room. Ask for one in the middle of the building which of course will offer the best view ( especially all the way on the right the view is obstructed...More

Thank Jeannine2708
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded 2 January 2018

Estimada Jeannine2708 Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you had a great time and enjoyed the awesome view. Our mission is to exceed your expectations and we are very pleased that you...More

Reviewed 29 November 2017

I stayed there for a week, went to a venue of 300 people. Accomodations were very good, the staff is incredibly nice, the food was great (kudos to the chef), and the view from the room was spectacular! Nice pool, only the gym needs a...More

Thank Carolina F
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded 2 December 2017

Dear Carolina F Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view, food and service. Comments like yours are a valuable tool for our continued pursuit of excellence, We will...More

Reviewed 23 November 2017

The hotel is to old, not update, elevator was not working, they gave me a room that couldn't see the lake, staff is ok didn't like it at all, I believe I can get something better for the money in the same area.

Thank Boanerges S
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded 2 December 2017

Dear Boanerges S Thank you for sharing your comments and observations on your experience at Porta Hotel del Lago. We will consider your comment to provide better service to our guests. Regards Ana María

Reviewed 22 November 2017 via mobile

I loved the views on the 5th floor where we stayed, but the rooms were very hot and my floor fan wasn't working. So the first night was horrible. Had the fan changed (I was told... don't know how they did it with the Do...More

Thank Jann1953
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded 2 December 2017

Dear Jann1953 Thank you for sharing your comments and observations on your experience at Porta Hotel del Lago. We will consider your comment to provide better service to our guests. Regards Ana María

Reviewed 18 November 2017

We spent two nights at this beautiful hotel. We enjoyed the view from our balcony and nice big pool. It has clean, comfortable beds and big rooms. Breakfast and dinner buffet was excellent. Very professional and friendly staff.More

Thank Burucek
Response from Ana Maria H, Gerente at Porta Hotel Del LagoResponded 2 December 2017

Dear Burucek Thank you for taking the time to review your experience at Porta Hotel del Lago. We are pleased that you enjoyed the awesome view, confortable beds, breakfast and dinner and friendly staff. I do hope that we'll have the pleasure of welcoming you...More

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Most Booked Properties in Panajachel, Guatemala
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Room Service
Free Internet
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$77 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Panajachel
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Panajachel
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (406)
Room & Suite (127)
Dining (24)
Pool & Beach (22)
Business Centre & Event Rooms (8)
Family and Play Areas (7)
Questions & Answers
Ask a question
ddoria1980
March 9, 2018|
Answer
Response from cmyoung119 | Reviewed this property |
No sé a que obra de teatro se refiere.
0
Votes
emeli382017
February 18, 2018|
AnswerShow all 2 answers
Response from Jeannine2708 | Reviewed this property |
You mean Guatemala City Airport ? I'd recommend booking a private transport with Adrenalina Tours in advance, that would be the most comfortable ( I have travelled with them for years and they are a reliable and trustworty... More
0
Votes
shj073
November 23, 2017|
AnswerShow all 3 answers
Response from Fernando X | Property representative |
Hi! We do have an elevator and handicap access. Hope to see you soon!
0
Votes
Google Translation
Room Tips
"I think all rooms looks to the lake."
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"Water view is best"
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"I think most rooms offer spectacular views of the lake - but check before booking."
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"If possible, ask to see a room before you book and get a room on the 3-5 floors for best views."
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