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Hotel Utz Jay

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1 room 2 adults 0 children
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Hotel Utz Jay
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234 Reviews from our TripAdvisor Community

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Showing 166: English reviews
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Reviewed 14 February 2017

Friendly people, cute setting and very conveniently located. Rooms are very clean. Plenty of hot water. The owner is very helpful. Breakfast restaurant is very good. The water taxi across the lake is convenient and affordable. Very walk able town with lots of restaurant choices. We would return again.

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Helpful?
Thank Moira M
virginia
Reviewed 12 February 2017

I loved everything about this oasis in Pana: the gardens, creative rooms, breakfast, office folks! Yes, the bathrooms are small, but very nice. The new room are beautiful. The customer service is the best at any hotel. The maid found a Kindle in a drawer and Marie emailed us about it. They offered to put it on a shuttle to...

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Thank luke47
Cambridge, United Kingdom
Reviewed 4 February 2017

A good choice as it's near everything but without the hassle and noise. Our room was a suite with living room, big bathroom of a very good standard, and super comfortable beds (yes, one each) and comfy pillows. Enjoyed the peaceful view out onto the garden.Wifi good and cable TV. The decor of carved furniture and striped textiles and coal...

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Thank Museumlynn
Toronto, Canada
Reviewed 29 January 2017

The location of this property is very good and the rooms are pleasant, clean and the internet is good for Central American standards. It’s a short walk down the street to the main street and a quick 5 Quetzal Tuk-Tuk ride to the ferry docks. But before you book a room, check that that the construction on the adjacent property...

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Thank Thomas R
Hong Kong, China
Reviewed 29 December 2016

Hotel is just off the main drag, which means you get a little bit of quiet but still are close to everything (bars / restaurants etc). Garden in the middle of the property is a nice touch, makes for pleasant surroundings. Staff were helpful and cheerful (didn't need to interact much, but all good when I did). Lockers on site...

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Thank Jonny S
Davis, California
Reviewed 23 December 2016 via mobile

Only stayed for one night, but the accommodations were great! They let me check in early and had a place I could lock up my bags for the entire day after I checked out. Perfect location in the heart of town, easy walk to anywhere you'd want to go! Would totally recommend!

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Thank Desirae C
Devon
Reviewed 21 December 2016

Very clean and spacious room(s) - there is a small lounge as well as the bedroom and bathroom - bed is extremely comfortable. Location is pretty good - just a short walk off the main strip. Only negatives are the shower is a bit pathetic and there are some dogs on site that had a habit of leaving smelly poops...

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Thank krishnaboy
Vancouver, Canada
Reviewed 3 December 2016 via mobile

We enjoyed staying at Utz Jay. The room was very nice. The grounds beautiful with lots of flowers. Hot water and WiFi. There was a nice deck with a rocking chair. The lady at the office was nice and helpful. We didn't have breakfast there as there are a lot of restaurants close by. Very well kept place and very...

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Thank Gerry S
Merida, Yucatan
Reviewed 15 August 2016

Our stay at this hotel was marred by having our locked suitcases broken into. Luckily not too much was taken (as they could only partially force open the lid), and the hotel offered to reimburse us, but this is most definitely not what you expect while on holiday. There are other features that were negatives for us. As they were...

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Thank londoner_in_yucatan
Reviewed 13 August 2016 via mobile

I was bitten by one of the German Shepards which was entirely unprovoked! The dour owner (and staff) only offered a complimentary breakfast! Otherwise, a great value. The front rooms are bright and pleasant with private balcony overlooking the garden. Traveler, beware.

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Thank Robin S

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Small hotel located near the main shopping and businesses, but in a quiet street, perfect location. There are rooms spread out through a lush tropical garden, from which one can relax and enjoy watching the birds (over 25 varieties), exotic plants and beautiful trees. Each room is decorated with handcrafted native motif and has a private bathroom with plenty of hot water 24 hrs., TV with cable and free WiFi. ... more   less 

Additional Information about Hotel Utz Jay

Address: Calle 2-50 5, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range: $60 - $108 (Based on Average Rates for a Standard Room)
Number of rooms: 13
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Also Known As:
Utz Jay Hotel
Hotel Utz Jay Panajachel, Guatemala - Lake Atitlan
Hotel Style:
#3 Best Value Hotel in Panajachel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Utz Jay staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the luxury room, it's worth the exttra”
 of 5 bubbles krishnaboy, 21 Dec 2016 | Read review
“Some of the rooms have a shared common room (like rooms 1 and 2) in the middle, great if booking more than one room!”
 of 5 bubbles TravelerMarty, 12 Jul 2016 | Read review
“Go for one of the rooms located in the separate buildings located in the gardens if possible.”
 of 5 bubbles jokeembo, 16 May 2016 | Read review
“Upstairs room with porch very lovely and private.”
 of 5 bubbles tasoleil, 10 Apr 2016 | Read review
“Excellent location”
 of 5 bubbles L1v, 21 Jan 2016 | Read review
5 of 5