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Hotel Utz Jay

256 reviews
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Traveller (110)
Room & Suite (60)
Dining (7)
Overview
  • Excellent46%
  • Very good35%
  • Average10%
  • Poor6%
  • Terrible3%
Travellers talk about
“german shepherds”(12 reviews)
“the main street”(26 reviews)
“cable tv”(11 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Suites
Wheelchair Access
Laundry Service
2.5 Star Hotel
All hotel details
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Reviews (256)Write a Review
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87
64
13
12
7
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87
64
13
12
7
Show reviews that mention
All reviewsgerman shepherdsthe main streetcable tvsecure propertybanana breadquiet streetlush gardenpurified waterplenty of hot waterscreened windowsnice deckprivate arealaundry servicewould stay here againthis lovely hotelperfect place to stayclose to town
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11 - 15 of 183 reviews
Reviewed 21 July 2017

Check in was a breeze. We had a great 2nd floor triple room, with a view of the gardens and lots of windows open to the summer air, with screens. Comfortable beds, nice shower, secure property, basically one block from the lake at half the...More

1  Thank DudesAdrift
Reviewed 27 June 2017

I know the family that run this hotel and you will be warmly welcomed and taken care of. Also very safe. German shepherds are guard dogs but no problem. They have recently converted anot her building on the site which has been done beautifully.

Thank 53lesley2016
Reviewed 3 June 2017

The hotel is just off the main street and really quite. The rooms are big and have some nice touches. There is a garden in the middle of the hotel and they have a friendly dog running around. Staff is really friendly and helpfull. You...More

1  Thank AnoekV
Reviewed 28 May 2017

It's the little things that make the difference. Purified water to refill your bottles, information in English about the area, locked lockers where you can leave your things even after you checked out, thos sort of things. it's clear that the place is run by...More

1  Thank sfjfdyhbffdjudgcuo
Reviewed 26 May 2017

My wife and I stayed here, travelling with a group of nursing students, last fall. The location is great, staff were friendly and helpful, and the accommodations were quite comfortable. The place has an out-of-the-way feel to it. We were able to walk to plenty...More

Thank DavidW W
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Free Parking
Laundry Service
Shuttle Bus Service
Things to do
Restaurant
Details
Price range
US$47 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Panajachel
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$47 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Panajachel
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (110)
Room & Suite (60)
Dining (7)
Pool & Beach (1)
Questions & Answers
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Maria Z
12 September 2017|
Answer
Response from DudesAdrift | Reviewed this property |
Lo siento, pero no trabajo con el hotel. Por favor contacte el hotel directamente.
0
Votes
Shiri_Sh_10
31 July 2016|
AnswerShow all 5 answers
Response from tasoleil | Reviewed this property |
The people at this hotel are very nice. If you would like the dogs put somewhere else, I'm sure they would respect that. I even forgot that they had dogs until you mentioned it. They were no problem for me, but if they... More
1
Vote
CarolTom41
29 June 2015|
AnswerShow all 3 answers
Response from Sara W | Reviewed this property |
Yes the take credit cards. VISA is the one most widely accepted in Guatemala.
0
Votes
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12
Room Tips
"I have stayed in 4 different rooms here and have enjoyed each one."
Read review
"The upper rooms have a nice view and are probably a bit quieter."
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"There are some new accommodations, but I will always try to get into the older, garden area."
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"Go for the luxury room, it's worth the exttra"
Read review
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