We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Panajachel
Log in Join
More
    Help Centre

    Hotel Utz Jay

    259 reviews
    #9 of 29 Hotels in Panajachel
    Save
    Calle 2-50 5, Panajachel 07010, Guatemala
    Lowest prices for your stay
    Check In— / — / —
    Check Out— / — / —
    1 room, 2 adults, 0 children12
    Lock in the lowest price from our partners
    US$36
    View Deal
    PricelineUS$36
    Agoda.comUS$36
    TripAdvisorUS$36
    Expedia.com
    Orbitz.com
    Travelocity
    View all 8 deals
    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Booking.com
    US$36
    Priceline
    US$36
    Agoda.com
    US$36
    TripAdvisor
    US$36
    Expedia.com
    Orbitz.com
    Travelocity
    Hotels.com
    View all 8 deals
    Collapse deals
    All photos (158) 158
    Full view
    Travellers' Choice award winner
    Traveller (117)
    Room & Suite (67)
    Dining (7)
    Nearby Hotels
    See allSee all
    Overview
    4.0
    259 reviews
    • Excellent45%
    • Very good36%
    • Average10%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “german shepherds”(12 reviews)
    “the main street”(26 reviews)
    “mayan sauna”(7 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Restaurant
    Suites
    Wheelchair Access
    Laundry Service
    2 Star Hotel
    All hotel details
    Contact Info
    Calle 2-50 5, Panajachel 07010, Guatemala See on map
    Nearby Hotels
    See allSee all
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    May 8May 9
    |
    1 room, 2 adults, 0 children
    Standard Room
    Getting you more information on this room More
    Free Cancellation
    Book now, pay at stay!
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 4 partner sites to see rooms from US$36.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Panajachel hotels with availability
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "b39f80ab1ab1406c89d82b3462e7f6ab", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":640663,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[57271131],"additionalContentIds":[],"pollCount":0,"checkin":{"day":8,"month":5,"year":2018},"checkout":{"day":9,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":36,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"b39f80ab1ab1406c89d82b3462e7f6ab","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":36,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":36,"highestMetaPriceDisplay":-1,"hotelName":"Hotel Utz Jay","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImIzOWY4MGFiMWFiMTQwNmM4OWQ4MmIzNDYyZTdmNmFiIiwiQUlLIjoiYjkxZDc5ZDVmMjU1NDAxN2E1NDc1MDQ3M2Y3NTk5NDIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "08/05/2018", "checkOut": "09/05/2018", "lowestPrice": "US$36", "hasDates": true, "hacComplete": false, "contentIdMappings": {"57271131":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Reviews (259)
    Write a Review
    There are newer reviews for Hotel Utz Jay
    See the most recent reviews
    Filter reviews
    184 results
    Traveller rating
    87
    64
    13
    12
    8
    Traveller type
    Time of year
    LanguageEnglish
    More languages
    87
    64
    13
    12
    8
    Show reviews that mention
    All reviewsgerman shepherdsthe main streetmayan saunacable tvsecure propertybanana breadquiet streetpurified waterscreened windowsplenty of hot waternice deckprivate arealaundry servicespacious roomonly stayed one nightwould stay here againthis lovely hotel
    FilterEnglish
    Updating list...
    61 - 65 of 184 reviews
    Reviewed 26 July 2015 via mobile
    An Oasis

    Twice a year we come come, and we always find this place so special: the gardens, rooms, customer service. This is my favorite hotel in Pana. Yes, some older rooms can be small with small bathrooms, but its charm and decor make up for it....More

    Thank luke47
    Reviewed 26 July 2015
    Cute little garden hotel

    The rooms are like little 2 storey pretty sheds in a tranquil garden, they have little paths leading to each room and the rooms have relaxing balconies. The rooms are basic but clean and more than adequate. They have satellite tv. There were a few...More

    Thank Poppy28
    Reviewed 25 July 2015 via mobile
    Pleasant but nothing too special

    There was absolutely nothing wrong with this place but it wasn't very memorable. It had a nice garden but we didn't end up sitting out, as I got bitten by a mozzie while reading soon after our arrival. The room was fine; clean and wi-fi...More

    Thank Lornstar
    Reviewed 8 June 2015
    Far From the Maddening Crowd

    This hotel is located between two main streets in Panajachel, Calle Santander and Rancho Grande. Calle Santander is where the souvenir stands, shops, restaurants and other hotels are located with a lot of vehicle and foot traffic. Utz Jay is quiet with a well tended...More

    Thank Arrastape
    Reviewed 5 June 2015 via mobile
    Vacation

    Loved the garden area there and outside our room our own little patio. Wonderful breakfast at hotel restaurant highly recommend! The rooms can be quite different our traveling companions had a much larger room with a kitchen, but the smaller room we were assigned was...More

    Thank Sara W
    View more reviews
    1…1112131415…37
    Nearby Hotels
    See allSee all
    About
    Awards & Recognition
    Travellers' Choice2018 Winner
    Amenities
    Top amenities
    Free Parking
    Free High Speed Internet (WiFi)
    Restaurant
    Hotel Amenities
    Free Parking
    Laundry Service
    Shuttle Bus Service
    Things to do
    Restaurant
    Details
    Price range
    US$42 - US$66 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms, Suites
    Details
    Price range
    US$42 - US$66 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms, Suites
    Show More
    Show Less
    Add Photo Photos
    All photos (158) 158
    Full view
    Traveller (117)
    Room & Suite (67)
    Dining (7)
    Pool & Beach (1)
    See all
    Questions & Answers
    Ask a question
    See all 4 questions
    Maria Z
    12 September 2017|
    Answer
    Response from DudesAdrift | Reviewed this property |
    Lo siento, pero no trabajo con el hotel. Por favor contacte el hotel directamente.
    0
    Votes
    Shiri_Sh_10
    31 July 2016|
    AnswerShow all 5 answers
    Response from tasoleil | Reviewed this property |
    The people at this hotel are very nice. If you would like the dogs put somewhere else, I'm sure they would respect that. I even forgot that they had dogs until you mentioned it. They were no problem for me, but if they... More
    1
    Vote
    CarolTom41
    29 June 2015|
    AnswerShow all 3 answers
    Response from Sara W | Reviewed this property |
    Yes the take credit cards. VISA is the one most widely accepted in Guatemala.
    0
    Votes
    12
    Room Tips
    "I have stayed in 4 different rooms here and have enjoyed each one."
    Read review
    "The upper rooms have a nice view and are probably a bit quieter."
    Read review
    "There are some new accommodations, but I will always try to get into the older, garden area."
    Read review
    "Go for the luxury room, it's worth the exttra"
    Read review
    Show More
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing