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Hotel Utz Jay

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1 room 2 adults 0 children
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235 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Mexico City, Mexico
Reviewed 9 June 2014

The personnel is extremely nice and helpful, always with a smile. The breakfast was delicious and abundant. I really enjoyed the sauna with herbal tea and everything, so relaxing! The location couldn't be better, only a couple of blocks from the beautiful Lake Atitlan. To get the best pictures go early in the morning (6 or 7 am). Over all...

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Thank Delb_G
Cheltenham
Reviewed 4 June 2014

So we'd booked to stay in April 2014 for one night, and turned up very late, around 9pm only to find that they'd not got our reservation it hadn't been moved from one booking sheet to the new booking system. So after a lot of faff, the reception lady confirmed it was their fault and offered us to find us...

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1Thank CheltenhamGirl2013
Houston, Texas
Reviewed 28 May 2014

This was a wonderful place to stay during our trip to Panajachel. The staff were extremely friendly and helpful. Also, very good English spoken. Great location within walking distance to town. Great breakfast served every morning, too. Comfortable beds and hot showers. ENJOY!

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1Thank William H
Panama
Reviewed 17 March 2014

This was a lovely place to stay. Good breakfast with some choices on the menu. It was clean, hot water in the shower. Modern sink. Comfortable beds and pillows. Lovely garden. Away from the noise of the town. When we had to cancel a later stay, we weren't penalized. We would go back again.

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1Thank PanamaBandito
Sydney
Reviewed 13 March 2014

This hotel was a nice surprise and it kind of grew on me over our two night stay. We stayed in one of the rooms towards the back and while it's nothing fancy, it was a really comfortable stay. The rooms were clean and the shower was warm and worked well. There was a TV and a helpful list of...

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3Thank Emma R
New York
Reviewed 23 February 2014

Great location, beautiful setting, clean room, filtered water, delicious breakfast, helpful staff…. Overall, I was very pleased with our 3 night stay at Hotel Utz Jay. My only small complaint is that I was not comfortable with the two big german shepherds on the grounds, but that is more of a personal issue. When deciding on a location to stay...

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2Thank norpatmat
Atlanta, Georgia
Reviewed 23 February 2014

Although I have no complaints about this place, neither can I praise it highly, although the price was right. Quiet, comfortable and clean. Reception folks were just polite, not one inch beyond that. Best part of the place was the huge, and beautiful German shepherd.

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2Thank travelbug155
London, United Kingdom
Reviewed 5 February 2014

Hot water available 24 hours a day, lovely courtyard, clean and comfortable rooms, friendly and helpful staff - what more could You ask for! Close to the lake but lovely and quiet. Thank you. Trip adviser requires me to say more but I think that says it all

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4Thank welltravelled89
Livingston, Guatemala
Reviewed 25 January 2014

I only had a two night stay as part of a tour, but absolutely loved my stay at Hotel Utz Jay, In Panachel near Lake Atitlan.. I had a very large upper story of a wooden cabin set in the grounds of a very pretty garden. It was charming to sit on 'my' balcony to relax and listen to all...

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3Thank Pamelita66
Sofia
Reviewed 15 December 2013

The place is very comfortable, quiet, has a beautiful garden with lots of options to sit and enjoy a drink. They provide enough information, organize the usual tours for you, but well and reliable. It is a haven in the otherwise commercial and gray Panajachel.

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2Thank nocturne27p

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Small hotel located near the main shopping and businesses, but in a quiet street, perfect location. There are rooms spread out through a lush tropical garden, from which one can relax and enjoy watching the birds (over 25 varieties), exotic plants and beautiful trees. Each room is decorated with handcrafted native motif and has a private bathroom with plenty of hot water 24 hrs., TV with cable and free WiFi. ... more   less 

Additional Information about Hotel Utz Jay

Address: Calle 2-50 5, Panajachel 07010, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > Panajachel
Price Range: $60 - $108 (Based on Average Rates for a Standard Room)
Number of rooms: 13
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Also Known As:
Utz Jay Hotel
Hotel Utz Jay Panajachel, Guatemala - Lake Atitlan
Hotel Style:
#3 Best Value Hotel in Panajachel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Utz Jay staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the luxury room, it's worth the exttra”
 of 5 bubbles krishnaboy, 21 Dec 2016 | Read review
“Some of the rooms have a shared common room (like rooms 1 and 2) in the middle, great if booking more than one room!”
 of 5 bubbles TravelerMarty, 12 Jul 2016 | Read review
“Go for one of the rooms located in the separate buildings located in the gardens if possible.”
 of 5 bubbles jokeembo, 16 May 2016 | Read review
“Upstairs room with porch very lovely and private.”
 of 5 bubbles tasoleil, 10 Apr 2016 | Read review
“Excellent location”
 of 5 bubbles L1v, 21 Jan 2016 | Read review
5 of 5