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Crowne Plaza San Pedro Sula

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Crowne Plaza San Pedro Sula
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84 Reviews from our TripAdvisor Community

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Showing 46: English reviews
San Jose Succotz, Belize
Reviewed 1 October 2016 via mobile

Smaller than most Crowne Plazas I have been too, overall okay. Restaurant lobby is quite small but had a good buffet breakfast albeit can get monotonous after a couple of days. Adjacent small lobby bar as well. Service staff is very amicable and quite friendly. Location is overall good but can get rather dark and lonely in the immediate area...

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Helpful?
Thank mmanza74
James M, General Manager at Crowne Plaza San Pedro Sula, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Reviewed 14 September 2016 via mobile

The room and the staff is great; breakfast if very good, is a typical Crowne Plaza Hotel but the surroundings of the Hotel in not that nice to walk outside to many homeless, prostitutes due to dark streets

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Helpful?
Thank Nelson S
James M, General Manager at Crowne Plaza San Pedro Sula, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again. Sincerely,

Reviewed 10 August 2016 via mobile

Good option in San Pedro Sula. We need a safe, clean and comfortable environment for a group of 11 before out flight home and this was an excellent choice for those purposes. The bed was great and rooms were clean and well appointed. Food in the restaurants was good as well so yes we would stay again.

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Helpful?
Thank Phil P
James M, General Manager at Crowne Plaza San Pedro Sula, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope you will visit us again soon. Sincerely,

Reviewed 1 August 2016

I booked a room through a third party site and it gave me the option of choosing a double or a single with a king bed. Since it was just me I opted for the king. When I checked in and went to my room, I noticed it was a double so I called front desk and told them they...

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Helpful?
Thank Fj C
IHGService, Guest Relations Manager at Crowne Plaza San Pedro Sula, responded to this review

Dear Fj C, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us...

Miami Beach, Florida
Reviewed 25 July 2016

This is a good hotel, upper levels are very nice (executive floors). Restaurant is OK, bar is good, good breakfast buffet too. The service is very good. The hotel is close to many restaurants, boutiques, mall..

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Helpful?
Thank marc0espin0za
James M, General Manager at Crowne Plaza San Pedro Sula, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We will be waiting for your next visit! Sincerely,

Los Angeles, California
Reviewed 17 July 2016 via mobile

Not what I was expecting from this hotel,,,customer service is horrible,,they shouldn't be in business.....starting with the security guard....ending with the front desk services....no one cares about business....

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Helpful?
Thank joannavarro
James M, General Manager at Crowne Plaza San Pedro Sula, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Leiden, The Netherlands
Reviewed 9 June 2016 via mobile

We came here early in the morning after a night of no sleep. We rraquested early checkin, the hilton did not provide it, this one did. The rooms were not ready, resulting in us losing even more much needed sleep. When I went in the shower and wanted to rinse my hair after Washing, it turned really hot. Upon trying...

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Helpful?
Thank Hanneke J
James M, General Manager at Crowne Plaza San Pedro Sula, responded to this review

Thank you for bringing this to our attention. We are really sorry that some people coming from so far had these issues, I apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay...

Cutler Bay, Florida
Reviewed 9 June 2016

I planed my husband's 50th birthday from miami , i choose the crown plaza the manager gracia romero help me with everything , I am very impress of the customer service of this hotel , they make you feel like you are at home. the party was las 4 june 2016 50 people , great , the food super the...

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Helpful?
Thank josephrinaldi01
James M, General Manager at Crowne Plaza San Pedro Sula, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that all staff made your stay perfect. It's something our staff takes great pride in, so we value your feedback. We will be waiting for your next visit and share this comment with everyone. Sincerely,

Brea, California
Reviewed 1 June 2016

Stayed for a pleasant few nights with family, and had no significant problems. The staff was uniformly helpful and friendly. We ate at the restaurant both at supper and for breakfast (included in room price), and found it above average. The room itself seemed in good shape and everything worked, including the air conditioning (which is a critical component in...

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Helpful?
Thank HomemVelho
GuestserviceCrowne, General Manager at Crowne Plaza San Pedro Sula, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We are really glad to hear all the good things from you. We are really sorry to read that we did not comply with all your expectations. We are in a renewal process of equipment to bring a better service. Sincerely,

Oregon, Ohio
Reviewed 1 May 2016

I stayed 2 nights on my way to Roatan. My flight got in near midnignt os I made arrangements with this hotel to pick me up at the airport. He was waiting for me and I felt very safe. I was warned to not walk anywhere even the Jhonny Rockets that was within view but I did with not problem...

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Helpful?
1Thank Becky55
GuestserviceCrowne, Guest Relations Manager at Crowne Plaza San Pedro Sula, responded to this review

We are glad to hear that you had a wonderful visit to Mercado el Guamilito! We will be waiting for your next visit.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel San Pedro Sula. Our hotel has king size and double bedrooms, and a presidential suite, 2 phone lines per room, plus extension in bathroom, 25 TV with remote control,32' LCD TV in Executive Floors, Ipod dock station in Executive floors, coffeemaker, iron and ironing board, safety box, vanity mirror and hairdryer in each room. Radio Cd Player wake-up clock, desk in each room with data port and Free Wireless Internet connection, satellite TV with Cinemax, HBO, HBO signature, HBO plus, CNN, Univision, ESPN, CBS. Restaurante 'Rio de Piedras' open daily. ATMOSFERA lounge and bar , 6 meeting rooms from 15 to 250 persons. Beauty salon,Casino, tourism tours and information desk. Business center.Wireless Internet in Bar, Restaurant, Pool, Gym, Lobby, Bussines Center and Executive Lounge. ... more   less 

Additional Information about Crowne Plaza San Pedro Sula

Address: Boulevard Morazan O- E, btwn Avda 10 11, San Pedro Sula CT1100, Honduras
Region: Honduras > Cortes Department > San Pedro Sula
Price Range: $120 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza San Pedro Sula 3.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Crowne Plaza San Pedro Sula Hotel San Pedro Sula
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza San Pedro Sula staff and other travellers.
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Questions? Get answers from Crowne Plaza San Pedro Sula staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevator side is my favorite.”
 of 5 bubbles Johnny-Tarmac66, 28 Feb 2016 | Read review
“You need to be an tv star to have nice treatment or be Jennifer friend!”
 of 5 bubbles 331gabrielad, 3 Feb 2014 | Read review
“The only nice rooms are on the executive floors but you will have to pay a bit more and for the money don't even bother.”
 of 5 bubbles CarlosA96, 14 Feb 2013 | Read review
“9th floor executive suites! They gave us a free upgrade.”
 of 5 bubbles Puravidamia, 26 Feb 2012 | Read review
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