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There are pros and cons to all hotels I have stayed in San Pedro Sula
city. The pros here is the location and the safety features with the key card for working the elevators. The food and service was above average. The cons were the...More
1 Thank MYPadilla
Response from IHGCare, Guest Relations Manager at Crowne Plaza San Pedro SulaResponded 17 March 2015
Thank you for your feedback regarding your recent visit at our hotel. I am happy to know that you liked our location as well as the food that was being served. Meanwhile, I am sorry for the air conditioning issue you experienced. I...More
This hotel staff is in need of serious customer service training, had a very bad experience trying to adress issues during my recent stay there. Room service staff was very unattentive, some menu items were unavailable and took longer than expected to deliver the food.More
1 Thank Luisperez27
Response from IHGCare, Guest Relations Manager at Crowne Plaza San Pedro SulaResponded 18 February 2015
Thank you for taking the time to share your feedback with us. We take comments such as this seriously and would like to assist. We have sent you a private message in order to regain your faith in us.
This hotel used to be the gem of San Pedro Sula with the latest amenities and a swimming pool that was beautiful and clean. Now however, it is showing its age and slowly falling apart. It's sad, because the staff are very helpful and they...More
1 Thank mikeseger
Response from IHGCare, Guest Relations Manager at Crowne Plaza San Pedro SulaResponded 22 August 2014
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff.
However, we’re sorry we fell below your expectation regarding the pool, room smell and...More
I had a very pleasant experience at this hotel and am somewhat suprised at the negative reviews that others have posted on this site. The staff were exceedingly friendly and helpful, the hotel itself was comfortable with a wide array of amenities, rooms were clean...More
We encountered a problem with a reservation made at the Crown Plaza in San Pedro CA. Yvonne not only corrected the reservation but was very helpful and gracious. The customer service provided was excellent and very much appreciated. Outstanding! Wish all travel problems could be...More
US$104 - US$165 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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