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Real InterContinental San Pedro Sula at Multiplaza Mall

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Real InterContinental San Pedro Sula at Multiplaza Mall
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327 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Start your review of Real InterContinental San Pedro Sula at Multiplaza Mall
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Reviewed 4 days ago NEWvia mobile

Stayed in room 216, I'm not quite sure whether bed, linens or pillows smelled weird, a smell like sweat. I tried applying parfum to get some sleep first night but I was impossible, I ended using a bathroom towel on top of pillows. Service at Breakfast is the worst, a lot of people but one can hardly be helped. Positive...

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Helpful?
Thank mibarrie
Fanny H, Owner at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review

Dear mibarrie, I appreciate your feedback about your stay in our hotel. We are taking the actions to improve the issues mentioned. It is good to know you enjoyed our Factory Steak & Lobster Restaurant. Thank you for your time and we hope to serve you in your next visit to San Pedro Sula. Regards,

Naperville, Illinois
Reviewed 1 week ago

Very nice hotel in San Pedro Sula. While I was a little apprehensive about my business trip to Honduras. I stayed on the concierge floor, and had very good service and nightly happy hour. The food selection was a little lacking at the hotel overall. It was nice that the property was directly adjacent to a mall, so that I...

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Helpful?
Thank michealhaven
Fanny H, General Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review

Dear michealhaven, Thank you for dedicating some of your time to give us your comment, we are happy to know you chose us for your trip to San Pedro Sula. Our executive floor offers a continental breakfast every morning, sweet and salty snacks during the afternoon and a happy hour so that you can unwind after a long day. Our...

Rexburg, Idaho
Reviewed 3 weeks ago via mobile

The Real InterContinental is certainly one of the nicest hotels in San Pedro Sula. The rooms are clean and well decorated. The pool is nice and relaxing. Located right next door to the Mall Multiplaza where you have great shopping and a food court. Would definitely recommend this hotel.

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Helpful?
Thank Mark C
Fanny H, General Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review

Dear Mark C, Thank you for taking some time and giving us back your opinion. We are "The Place to Be" in San Pedro Sula, strategically located within the Mall Multiplaza shopping complex and in the heart of the business and entertainment district. We have 3 different ambiances so that you can enjoy a great meal at either one of...

San Pedro Sula, Honduras
Reviewed 17 February 2017 via mobile

... If you like being treated like hot garbage. My party of 3 was completely ignored for an hour! We were never even offered water or menus. This place has a "restaurant" that eventually will serve food and drink, but only if you beg your waiters to help you. For a hotel that is proud of it's hospitality... It certainly...

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Helpful?
Thank JohnnyRodgers504
Fanny H, General Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review

Dear JohnnyRodger504, Thank you for taking some time and giving us your comment, we really appreciate it and are sorry for any inconveniences you may have had during your recent stay in our hotel. We had a talk with all of our staff members to ensure this does not happen again and are in constant training with them. We hope...

Reviewed 6 February 2017

Working away from home is always hard but at the Intercontinental they always make me feel very welcome. The service is always top of the line and some how it feels homely to me too. This time work had me extremely stressed and overloaded so I booked a massage at front desk and it was the best decision I could...

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Helpful?
Thank Daniela M
Fanny H, General Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review

Dear Daniela M, Thank you for taking some time and giving us your comment, it makes us happy to know you had such a wonderful time at our hotel. We try to make your stay as pleasant as possible so that you consider us your second home in San Pedro Sula. Our staff is always available to help in anything...

Reviewed 1 February 2017 via mobile

I love the place is in good locations,people are nice,the rooms are nice and clean,I like the view and is a mall next to hotel,I just walk to mall,the hotel is nice and clean,I will be back nice place to stay

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Helpful?
1Thank Ericka E
Fanny H, General Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review

Dear Ericka E, Thank you for giving us your comment, its good to know you were able to enjoy our hotel. We are "The Place to Be" in San Pedro Sula with a shopping center just a few steps away, blackout curtains and soundproof windows and 3 diferent ambiances in our restaurants. We hope you decide to vist us back...

Brasileia, AC
Reviewed 20 December 2016

There are not a lot of hotel options in the very dangerous city of San Pedro Sula. While it's true that most of the violence is drug gang related, tourists still need to pay attention to their surroundings and try to stay in a reliable hotel in a safer neighborhood. The Intercontinental San Pedro Sulla is a very nice hotel....

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Helpful?
Thank S G
Reviewed 15 December 2016 via mobile

I have been staying at the Intercontinental on a regular basis for the past 2 years. The Intercontinental is like my second home. Every person on staff offers top tier service and treats everyone like family. Restaurants are awesome (especially the citrico roll at the sushi bar), the lounge on the 8th is worth its weight in gold and overall...

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Helpful?
Thank Nadia D
Fanny H, General Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review

Dear Nadia D, Thank you for taking some time to give us your comment. We are happy to know we are your second home in San Pedro Sula and we hope to be it for a very long time. Our staff is always there to help in anything they can to give you a wonderful experience in each stay. Our...

Lancaster, Pennsylvania, United States
Reviewed 10 December 2016

We stayed in San Pedro Sula for just one night en route to another destination, however, it was the perfect stop. The hotel staff was warm and accommodating (and spoke English, which was a plus for us!). The hotel was adjacent to a nice mall -- very convenient. We ate dinner at one of the restaurants and everyone enjoyed it....

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Helpful?
Thank Kandace D
Fanny H, General Manager at Real InterContinental San Pedro Sula at Multiplaza Mall, responded to this review

Dear Kandance D, We appreciate you taking some time and giving us your comment, it makes us happy that in a little time you were able to enjoy everything our hotel hast to offer. Our staff is always happy to help and make you feel as if you were at home. Our 3 restaurants offer a great variety and ambiance...

New York, United States
Reviewed 29 November 2016 via mobile

If you are on business in San Pedro Sula , this is a great place to stay. Very comfortable , good restaurant choices and walking distance from Multiplaza Mall. Modern rooms and very good service. Highly recommended.

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Helpful?
Thank Daniel R

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Real Intercontinental San Pedro Sula Hotel is located within Multiplaza Mall shopping complex, in the heart of the entertainment and business district. Just a few steps from our lobby you will find stores, boutiques, coffee shops and other venues. Three onsite unique concept restaurants provide options for great dining without leaving the hotel. Bambú restaurant offers international and local cuisine and its buffet is recognized for its rich local flavor. Factory Steak and Lobster is a local favorite for enjoying prime cuts and lobster. The trendy atmosphere at Nau Sushi Lounge is the place to have fun, listen to live music and have the best sushi in town with handcrafted cocktails. The hotel's lounge style terrace is where visitors unwind and enjoy drinks next to the pool and tropical gardens. Our rooms are designed to deliver the best rest. All our guestrooms feature high speed streaming internet, soundproof windows, total blackout curtains, ultra-sumptuous bedding with 300 thread count Egyptian cotton sheets, HD-LCD TV, a work desk with an ergonomic chair, alarm clock with mobile docking station and a spacious bathroom with wide shower head. At the executive lounge, guests can have complimentary breakfast and in the evening enjoy complimentary hors d'oeuvres and cocktails. Our fitness center is fully equipped for all your training needs. Enjoy a fabulous massage or sauna. Complimentary parking is available. On your next visit to San Pedro Sula stay with us and have a great time. ... more   less 

Additional Information about Real InterContinental San Pedro Sula at Multiplaza Mall

Address: Boulevard del Sur y Colonia Hernandez | Multiplaza Mall, San Pedro Sula CT1100, Honduras
Region: Honduras > Cortes Department > San Pedro Sula
Price Range: $225 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Real InterContinental San Pedro Sula at Multiplaza Mall 5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Intercontinental San Pedro Sula Hotel San Pedro Sula
San Pedro Sula Intercontinental
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Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental San Pedro Sula at Multiplaza Mall staff and other travellers.
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Chocowinity, North Carolina
Chocowinity, North Carolina

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Questions? Get answers from Real InterContinental San Pedro Sula at Multiplaza Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In the rooms around the pool area you will hear loud music on Saturday night until 2:30 am. But people need to have a night life, so we just put earplugs in and slept through it.”
 of 5 bubbles viajero1228, 10 Aug 2016 | Read review
“all rooms are good, if you can get a suite it´s just amazing”
 of 5 bubbles guntherw257, 12 Apr 2016 | Read review
“I have no idea.”
 of 5 bubbles patandsandi, 5 Apr 2016 | Read review
“Ask for a view of the pool area.”
 of 5 bubbles mbin8910, 16 Mar 2016 | Read review
“Stay on the high floors for a better view. Both sides of hotel offer views.”
 of 5 bubbles 452jrm, 15 Aug 2015 | Read review
5 of 5