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Sheraton Augusta Hotel

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Traveller (29)
Room & Suite (25)
Dining (9)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
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Sheraton Augusta Hotel is located in Augusta, Georgia conveniently near Augusta National Golf Course, home of the Masters Tournament, and close to downtown Augusta.
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Property amenities
Pool
Free parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room service
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
44Restaurantswithin 1 km
1Attractionwithin 1 km
286Reviews
48Photos
2Q+A
46Room tips
Traveller rating
  • 123
  • 97
  • 38
  • 14
  • 14
Time of year
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  • English
Popular mentions
Good location, the only Starwood hotel in Augusta (yes, I know they are all Marriott now but I still prefer the Starwood hotels) and affordably priced. I used to stay here almost every month for about 18 months, but I haven't been back since August 2018 because all of the little
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Response from Shermgr, General Manager at Sheraton Augusta Hotel
Responded Feb. 1, 2019
Thank you for coming back, we value our return guests. We apologize that the experience was not what you have come to expect from a Sheraton property. We do have plans to begin renovations toward the end of this year and a lot of what you mentioned will be addressed during this time. I invite you to please come back around the same time next year so that you will be able to experience the changes. Thank you for your feedback. Thanks Kat Johnson General Manager
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The Augusta Sheraton is a great location for either a short or longterm stay. It has the usual Sheraton amenities, and was in the midst of an expansion/upgrade (outdoor pool) during my stay. The ONLY reason for the 4.8 star comment was due to the size of the cramped lounge.
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Response from Shermgr, General Manager at Sheraton Augusta Hotel
Responded Feb. 1, 2019
Thank you for your comments. We appreciate your honest feedback and will use it to make changes where appropriate. We hope you will be back again to stay with us in the future so you can see our commitment to delivering a great experience. Thank You Kat Johnson General Manager
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After a long day at work the gentleman at the front desk were beyond welcoming. They made my time away from home so memorable. Rakeem was very memorable and professional. The location is great and close to the highway. The robe is amazing I wore it all week!
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Response from hgimgr, General Manager at Sheraton Augusta Hotel
Responded Feb. 1, 2019
We are glad you enjoyed your stay here as well as the staff and the Robe. At the Sheraton we believe it is about exceptional customer service like the service you received from Rakeem and the little touches like our wonderful robes. We hope you will come back and stay with us again soon. Thank You Kat Johnson General Manager
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One of our favorite hotels in Augusta. Stayed for a week in November. The room was clean, the bed was comfortable. They have an indoor pool with a whirlpool and outdoor pool. The club level deal is pretty great. The best part, though is the staff there. They give you the VIP
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Response from hgimgr, General Manager at Sheraton Augusta Hotel
Responded Dec. 18, 2018
Thank you so much for taking the time to tell others about the great experience you had while at the Sheraton Augusta. We appreciate the great comments. We view all our guests as VIP so we are glad that is what you experienced. We hope to have you back again. Thank You Kat Johnson General Manager
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Came in for a show at Bell Auditorium, easy 12 minute drive from this hotel. Plenty of free parking , clean room, fantastic staff. We stayed on the 5th floor club level-snacks, small dinner, wine and beer- nice room and nice attendant. We will stay here again.
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Response from hgimgr, General Manager at Sheraton Augusta Hotel
Responded Dec. 18, 2018
We hope you enjoyed your show as much as you enjoyed the hotel. We have a great partnership with them so we are glad you were able to experience both of our facilities. Please come back again next time you are in town for a show. We look forward to your return. Thank You Kat Johnson General Manager
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What drinks or snacks are served in the club lounge?
The Club floor has your basic sodas, waters, and juices available 24/7. Breakfast is a hot typical breakfast. Man all snacks throughout day (various snack bars, healthy stuff). In the evening they put out assorted hors d'evres. These ranged from potstickers to egg rolls to mini quiche and bite size meat options. Hope this helps! We like to stay on the club floor anytime we visit the Sheraton.
1 vote
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"Stay on the Lounge Floor"
"Choose club level if available."
"stay on 5th floor (concierge level) book early!"
"Ask for 5th floor level"
"If anything is wrong with your room, find a new hotel quickly."
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PRICE RANGE
US$117 - US$169 (Based on Average Rates for a Standard Room)
LOCATION
United StatesGeorgiaAugusta
NUMBER OF ROOMS
152
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