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Toilet ran the whole time we were there. The hotel tech came by to fix it twice. When it started to run the third time, I got out the bed and fixed it myself. It was late and I was tired from driving to Augusta...More
I was a guest of the Sheraton and had an amazing lunch and a tour of the property. The ambience upon entry is very inviting....beautifully decorated and extremely well maintained. My lunch included a tomato bisque soup that was AMAZING. I would return if only...More
Response from Kat J, General Manager at Sheraton Augusta HotelResponded February 2, 2018
Wow thank you for the glowing review. Our restaurant staff works really hard and its nice to know that their hard work is noticed. Please come back and have our soup again but also try our fabulous steaks.
Thank you again,
This is a convenient hotel when moving from east to west or vice versa. We were not there long enough to learn of all the amenities. The room was large enough with adequate table and counter top space. The bathroom was functional. Refurbishing is always...More
I might be old school, but I still believe in customer service. I have many places to choose from, so hotel staff should really treat customers in a nice and professional manner. Unfortunately, this did not happen at this hotel. They may have upgraded and...More
This was a stopover stay on points on our way to myrtle beach. At first glance the room was spacious and nice. We definitely learned more throughout our stay. The air did not work properly, woke up the next morning and the shower handle was...More
Response from jhinson2457 | Reviewed this property |
The Club floor has your basic sodas, waters, and juices available 24/7. Breakfast is a hot typical breakfast. Man all snacks throughout day (various snack bars, healthy stuff). In the evening they put out assorted hors... More
The Club floor has your basic sodas, waters, and juices available 24/7. Breakfast is a hot typical breakfast. Man all snacks throughout day (various snack bars, healthy stuff). In the evening they put out assorted hors d'evres. These ranged from potstickers to egg rolls to mini quiche and bite size meat options. Hope this helps! We like to stay on the club floor anytime we visit the Sheraton.
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