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All reviews club level french doors starbucks coffee room service nice hotel pet fee washington road bottled water other hotels bathroom door free breakfast dunkin donuts indoor pool check in was easy restaurants and shopping front desk staff gas station
Came in for a show at Bell Auditorium, easy 12 minute drive from this hotel. Plenty of free parking , clean room, fantastic staff. We stayed on the 5th floor club level-snacks, small dinner, wine and beer- nice room and nice attendant. We will stay...More
I called to make arrangements for a friend that is traveling to FL to avoid Hurricane Florence. Julissa at the front desk took my phone call at 10:55PM (5 minutes before the end of her shift). She was so sweet and professional and was so...More
Thank Brittany N
Response from Kat J, General Manager at Sheraton Augusta HotelResponded September 14, 2018
thank you so much for taking the time to write a review. We are glad Jelisa could do her part in making this difficult time that much easier. We hope both you and your friend will be able to come visit the Sheraton Augusta soon...More
I have stayed here on business several times and like the rooms on club level and the access to the club level amenities.
Made reservation for club level a month in advance.
When I checked in the front desk staff argued with me that I...More
The service from all staff we encountered was friendly and informed. They will fix any problem to make your stay more enjoyable. The only concern we had is that the rooms could use a refresh. Plugs with USB charging ports would be nice and existing...More
I was concerned to stay here due to location. This hotel and all the surrounding hotels were packed with the 3500 participants. They accomodated our special needs. Provided barrels of iced water at the entrance and offered late 4pm checkout. Parking is all visible out...More
Response from jhinson2457 | Reviewed this property |
The Club floor has your basic sodas, waters, and juices available 24/7. Breakfast is a hot typical breakfast. Man all snacks throughout day (various snack bars, healthy stuff). In the evening they put out assorted hors... More
The Club floor has your basic sodas, waters, and juices available 24/7. Breakfast is a hot typical breakfast. Man all snacks throughout day (various snack bars, healthy stuff). In the evening they put out assorted hors d'evres. These ranged from potstickers to egg rolls to mini quiche and bite size meat options. Hope this helps! We like to stay on the club floor anytime we visit the Sheraton.