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This is a great place to stay if you're in the area for business or just passing by. It's right next to the Algonquin Commons which is a HUGE shopping center with EVERYTHING you could need, including any kind of restaurant. This is a big...More
1 Thank Antonio P
Response from HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-AlgonquinResponded 15 April 2015
Thanks for the great review! Our location is primo...we agree. Fun, accommodating and clean is what we strive for everyday. Thanks again.
THE WORST EXPERIENCE and THE worst customer service I have ever had at a hotel!
Watch out for hidden additional charges! Didn't see until I checked my bank statement but was charged FOURTY DOLLARS extra! Not on the initial charge either.
When I first called...More
Thank Chey M
Response from HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-AlgonquinResponded 25 February 2015
It's unfortunate this guest feels this way. Items were found missing from the room upon departure and the guest was subsequently charged. All was fully explained to the guest and the result wasn't liked; hence the bad survey you are reading.
I had business in the area and this was a great central location with easy access to the Crystal Lake and Elgin area. After making a reservation, the dates of my stay changed at the last minute and upon calling I was greeted by a...More
2 Thank Patti R
Response from HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-AlgonquinResponded 21 February 2015
Thank you for the stellar review. My staff works hard and it's great when they are recognized for it. We will proudly display this review to reinforce their good work! Enjoy the day.
We stayed here for 2 nights while in the area for a family event and found it to be very nice. Room was clean, bedding smelled fresh, and bathroom was also clean. Ladies if you want a magnifying mirrorfor applying makeup, or if you want...More
Thank Shawn H
Response from HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-AlgonquinResponded 2 February 2015
Nice, good, fresh and clean are all words we LOVE here in Algonquin. Thanks for the review!
Reserved block of rooms as part of wedding event. Block of rooms was to include shuttle service to wedding reception location. Was embarrassed when our guests informed us of encountering differing prices and mixed explanations from hotel staff. Several guests decided to book outside of...More
1 Thank 22mtm
Response from HIEX-GMalgonquin, General Manager at Holiday Inn Express Hotel & Suites Chicago-AlgonquinResponded 11 December 2014
My apologies that you felt this way. Our hotel is quite popular with weddings and get rave reviews very consistently. Complimentary amenities are always honored when the parameters of the contract are met. Hotel would have no idea that persons booked outside your wedding block;...More
US$90 - US$198 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Chicago Algonquin Hotel Algonquin ,