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Holiday Inn Express Chicago NW - Arlington Heights

Booking.comUS$104*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Chicago NW - Arlington Heights
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70 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Chicago NW - Arlington Heights
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Showing 65: English reviews
New York City, New York
Reviewed 3 November 2015

We were here for just one night in October. We used the free shuttle from ORD Airport (about a 20 minute wait and another 15 minute drive). Check in was prompt though there was a wait behind some Japanese business travelers with only one front desk person. The lobby seemed very fresh, new and inviting. For being IHG Platinum status...

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Helpful?
Thank Songer5
IHGCare, Guest Relations Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Dear Songer5, Thank you for your candid review and for being an IHG Rewards Club Platinum member. I am glad to hear that you liked your room accommodations and I am pleased your check-in was seamless. However, I am truly sorry for the service letdown from our housekeeping and restaurant staff. This is definitely not the customer service we work...

Pittsburgh, Pennsylvania
Reviewed 21 September 2015

he hotel had good facilities, comfortable bed and a great staff. First they were helpful after my long trip from Europe by suggesting a good restaurant and arranging the van to transport and pick me up. Second, Anna at the front desk was exceptional in providing customer service. The vans were running late and she arranged and paid for a...

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3Thank billo40
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Hello Billo40! Thank you so much for taking the time to review our hotel. I can tell you that the Anna and the team work very hard to create great experiences for our guests. I'm so happy to hear we could meet that goal. We appreciate your business and we most certainly hope to see you back soon! Best regards,...

Colorado Springs, Colorado
Reviewed 22 July 2015

Stayed here for a night in the Arlington Heights area primarily because the hotel I regularly use, The Doubletree, had no vacancies. Reading on TA that is was recently remodeled and converted to a Holiday Inn I was optimistic that it would meet my expectations. It did not. The first thing I noticed was an awful smell in the hallways...

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Thank araxas
IHGCare, Guest Relations Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Dear araxas, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are truly sorry for the dissatisfaction you may have experienced and for falling short of your expectations with the room...

Evanston, Illinois
Reviewed 7 July 2015

Stayed here overnight while moving to the area. Extensive remodeling both inside and out, very well done. No longer a Jameson Suites, now a Holiday Inn Express. Conveniently located to businesses in Arlington Heights. Over the past three+ years I've stayed in most of the hotels in this general area and, while this isn't the cheapest, it's probably the best...

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1Thank Mtnsguy
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Greetings Mtnsguy! We're glad you could experience the newly remodeled hotel! A positive experience like yours is what we shoot for every time. We certainly hope that we're now your #1 choice when traveling to the Arlington Heights/Greater Chicagoland area! Thank you for choosing us, and thank you for your loyalty. In Hospitality, Jason Hayes General Manager

Chicago, Illinois, United States
Reviewed 3 July 2015

Very quiet here good breakfast and when they picked me up from metra always there ! Very friendly and let us check in early I was coming in earlly for business they are always there for me! Like the way rtjey make you comfortable when you check in

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Thank Janis K
Jason H, General Manager at Holiday Inn Express Chicago NW - Arlington Heights, responded to this review

Hello Janis! Thank you for taking the time to leave such great feedback about your experience. We're pleased to hear you felt well accommodated with a warm welcome. We hope we can welcome you back soon! Best regards, Jason Hayes General Manager

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
You'll be blown away by the "Windy City" when you stay at the Holiday Inn Express(R) Chicago - Arlington Heights hotel, where you can have your cake and eat it, too. When business calls, the hotel's guests are near Chicago O'Hare International Airport (ORD) and just a short train ride from Chicago itself, but at night, they can retire to our hotel's quiet environment in Arlington Heights, IL. Business travelers don't always have to commute to Chicago. The offices of UOP/Honeywell, the OSHA Training Institute, ADP, Robert Bosch and Intertek offices are all located just minutes from the hotel. The hotel's location near Chicago O'Hare International Airport also helps us provide free shuttle service to the airport from 07:00 to 22:30 and nearby areas. Attractions around the hotel's area in Arlington Heights, IL abound. The Metropolis Performing Arts Centre hosts musical and theatrical performances throughout the year, and the Arlington Park race track is a popular horse racing venue. The nearby Mitsuwa Marketplace (just down the street) draws in those who are looking for authentic Asian groceries and delicacies, as well. Whatever the reason for your visit, you can rest assured that you'll enjoy a quality stay. Free Wi-Fi access helps you stay connected, while a free hot breakfast gets your day off on the right foot. All rooms feature brand new amenities such as 42" Flat Screen TVs with HD Programming, Minifridge, Microwave, and Keurig Coffee machines. Make your reservation today to enjoy our new Northwest Chicago - Arlington hotel! ... more   less 

Additional Information about Holiday Inn Express Chicago NW - Arlington Heights

Address: 2111 S Arlington Heights Rd, Arlington Heights, IL 60005-4105 (Formerly Jameson Suites of Arlington Heights)
Region: United States > Illinois > Arlington Heights
Price Range: $129 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chicago NW - Arlington Heights 2.5*
Number of rooms: 111
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Also Known As:
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Jameson Hotel Arlington Heights
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Chicago NW - Arlington Heights staff and other travellers.
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Winthrop, IA

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Questions? Get answers from Holiday Inn Express Chicago NW - Arlington Heights staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room away from Arlington Heights road as it can be a little noisy.”
MSP-Mike, 7 Dec 2016 | Read review
“rooms on higher floors are more quiet.”
goldengirl1019, 2 Oct 2016 | Read review
“Get a corner room away from elevators”
MangoLove, 29 Aug 2016 | Read review
“Haven't found a floor or a side of the hotel that is better than the another. Any room should do.”
  • How much light comes in to the room in the Morning.
  • Room door and entryway
  • View to the north from the hotel
  • Bed
  • Chair and table
  • TV and coffee maker
  • Vanity and Toilet
  • Vanity and Shower
Sid_and_Roxy, 11 Jul 2016 | Read review
“The king suite is tough to beat ..... plenty of room”
318MikeH, 15 Jun 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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