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Red Roof Inn Chicago - O'Hare Airport

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327 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Seattle, Washington
Reviewed 16 November 2016

It started with Yolanda who checked me in. Wonderfully kind lady, and patient at 10PM. Addressed all my concerns and asked how my trip was going. Generally interested. Felt at peace in a city as big as Chicago. In the morning Dave helped me figure out how to get to wrigley field. He was also very polite and attentive. As...

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Helpful?
Thank ninewon
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Ninewon Thank you for taking time out of your day to leave feedback on Trip Advisor for your stay. We are pleased to hear that you value our hotel for our complementary amenities and our exceptional staff service. These are the things that keep guests like yourself coming back to stay with us more than once. Thank you again...

San Diego, California
Reviewed 15 November 2016

Our 4th and best stay here at Red Roof Inn O'Hare/Arlington Heights! This was hard losing our son to cancer but the staff here bent over backwards for us and were so sensitive to our real family crisis. Multiple family members met & stayed here. We came so suddenly that many of us didn't pack the right clothes for the...

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Thank samdiego11
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

On behalf of the Red Roof inn O'Hare, I wish to thank you for your thoughtful positive review. While although our hotel is a bit seasoned we pride ourselves on maintaining an up to date, clean hotel with top notch service. Thank you for letting us know we hit the mark with your stay. We do so appreciate your loyalty...

Reviewed 12 November 2016 via mobile

I have to say Lamar at the front desk is great at what he does. You can tell he enjoys his job and his smile is contagious. It's a pleasure doing business with Lamar who truly appreciates your business and will bend over backwards to ensure your stay at Red Roof Inn is as comfortable and relaxing as you would...

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Helpful?
Thank Jeff F
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Jeff F, Thank you for staying with us and also taking the time to leave feedback for us. It was a pleasure having your stay with us, Great Customer service is why we have so many returning guests and we are glad you got to enjoy all of these things about our property. The next business or pleasure trip...

Reviewed 12 November 2016

I had a very nice and peaceful stay very clean nice wall mounted flat screen free wifi close to food and shopping my business trip good I will stay here again and also recommend it to others and the price was good also

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Helpful?
Thank kimberlyann w
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Dear Jeff F Thank you for taking time out of your day to leave feedback on Trip Advisor for your stay. We are pleased to hear that you value our hotel for our complementary amenities and our exceptional staff service. These are the things that keep guests like yourself coming back to stay with us more than once. Thank you...

Reviewed 6 November 2016

We are currently staying here for a month and this place is really great. They take care of you, and the staff are very friendly. The rooms are nice and well taken care of. The only complaint I would have is the WIFI, but most hotels have bad WIFI, and this is not the properties fault, but the ISP that...

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Helpful?
Thank Michael W
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Mauro Valenzuela

Prescott, Arizona
Reviewed 3 November 2016

We chose this Red Roof for the location close to I-90. It was easy to find and continue our trip following I-90. The hotel has busy streets on both sides but the traffic was minimal at night. The room was very clean, looked new, and the hotel staff are all exceptionally friendly. If you are hungry there is a Denny's...

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Helpful?
Thank Susan G
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Mauro Valenzuela

Chicago, Illinois
Reviewed 3 November 2016

Pros: Well maintained rooms. Good location and close by to Shopping complex. Peaceful surrounding. Areas of Improvement that would enhance Business traveler's experience: Secured internet connections. Working desks. Some form of express Breakfast arrangement. Some tips about the connectivity to Downtown - For example by Bus, Metro train, etc.. At least One Elevator to carry large bags to the first...

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Thank Prabhudev_D
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Thank you for taking the time to put your overall assessment on the TripAdvisor site. We listen carefully and look to our patrons to provide us with the personal perspective needed to ensure we are doing our BEST to meet all our guests needs and without your insight we would not succeed. Thank you for your insight, your loyalty and...

Reviewed 2 November 2016

I arrived the day of game 7 of the World Series (still in progress as I type this) so the city is a buzzing. Also lightning & thunder which I'm not used to from California. Google Maps had me take the streets which took about 25 minutes from O'Hare. Clean room, coffee and fridge, and fast wi-fi. What more do...

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Thank Moses P
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

On behalf of the Red Roof In O'Hare, I wish to thank you for your thoughtful positive review. While although our hotel is a bit seasoned we pride ourselves on maintaining an up to date, clean hotel with top notch service. Thank you for letting us know we hit the mark with your stay. We do so appreciate your loyalty...

Page, Arizona
Reviewed 2 November 2016

The folks at the front desk are extremely nice and friendly, very warm greetings. The room I had was non-smoking with a King Size bed, wall-mounted TV, free WIFI, and a small locker/safe mounted on the wall that you can open with a 4-digit pin of your choosing. However, downtown Chicago is 30 miles away. This is solved by taking...

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Helpful?
Thank Ynfante
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

On behalf of the Red Roof inn O'Hare, I wish to thank you for your thoughtful positive review. While although our hotel is a bit seasoned we pride ourselves on maintaining an up to date, clean hotel with top notch service. Thank you for letting us know we hit the mark with your stay. We do so appreciate your loyalty...

Bronx, New York
Reviewed 2 November 2016

From the moment I checked in, it was an ongoing nightmare! I checked in at the front desk like people do every day. The person working the front desk claimed to have my room all set and gave me my room keys. I went to my room and tried the key 3 times. All 3 times it didn't work. I...

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Helpful?
Thank dsmith8869
Red_Roof_OHare, General Manager at Red Roof Inn Chicago - O'Hare Airport, responded to this review

Mr Smith, Thank you for contacting us regarding your recent stay. We have received your feedback from various sources. As we pride ourselves on delivering a memorable hotel experience during your travels, I’m very puzzled to some of the claims you are making. Upon check in you were giving a room with two double beds. You asked if you could...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
In a terrific suburban Chicago location, Red Roof Chicago-Arlington Heights/O’Hare is conveniently located off of I-90, just 2 miles from Woodfield Mall, 4 miles from Arlington Park Raceway, 6.8 miles from O’Hare Airport, 7 miles from Allstate Arena, 8 miles from Rosemont Arena, and near many restaurants and shops.
All rooms offer free WiFi and an in-room safe for a nominal fee. Selected rooms offer microwave and refrigerator - A nominal fee may apply; please inquire. Free coffeehouse-style coffee and tea. This location offers On Command Video with a selection of free TV channels, pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome.
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Additional Information about Red Roof Inn Chicago - O'Hare Airport

Address: 22 West Algonquin Road, off I-90; exit at Arlington Heights Rd, Arlington Heights, IL 60005
Region: United States > Illinois > Arlington Heights
Price Range: $64 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago - O'Hare Airport 2*
Number of rooms: 136
Reservation Options:
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Also Known As:
Red Roof Hotel Arlington Heights
Red Roof Inn Arlington Heights
Arlington Heights Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Arlington Heights
#4 Business Hotel in Arlington Heights
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Chicago - O'Hare Airport staff and other travellers.
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Questions? Get answers from Red Roof Inn Chicago - O'Hare Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor”
 of 5 bubbles rockanroll4u, 18 Nov 2016 | Read review
“Ask and they will try to accommodate your requests.”
 of 5 bubbles ninewon, 16 Nov 2016 | Read review
“Google to see photos of their super large parking lot: parking never a problem!”
 of 5 bubbles samdiego11, 15 Nov 2016 | Read review
“Try for the rooms not on the street side”
 of 5 bubbles 783susang, 3 Nov 2016 | Read review
“Only a few rooms have Working desk & Microwave. Heavy piece of luggage? Pls request for rooms on lower / Ground floor deck.”
 of 5 bubbles Prabhudev_D, 3 Nov 2016 | Read review
5 of 5