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Hampton Inn and Suites Chicago / Aurora

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Hampton Inn and Suites Chicago \/ Aurora
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575 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn and Suites Chicago / Aurora
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Showing 565: English reviews
Colorado Springs, Colorado
Reviewed 24 July 2016

The room was clean. The pool/kids pool was clean! The kids enjoyed the hotel almost as much as the actual visiting we did! The breakfast had different variety each day also. Staff is extremely helpful and friendly!

Review collected in partnership with Hampton
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Helpful?
Thank sarahhM96FT
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

Thank you for the review! We appreciate the feedback on our cleanliness and customer service. We love to hear that the whole family enjoyed their stay! Hope to see you again the next time you're visiting.

Aurora, IL, United States
Reviewed 22 July 2016

Moving can be very stressful. Knowing that I was staying at Hampton Inn during the move gave me one less thing to worry about. You always receive a clean comfortable bed and a hot breakfast to start off your day.

Review collected in partnership with Hampton
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Helpful?
Thank Robert C
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

Thank you for this kind review. We appreciate your business and we're glad we're your go-to! Good luck with the move.

Burgdorf, Switzerland
Reviewed 20 July 2016 via mobile

Our daughter forgot a mug in the room and was very upset about it, as it was a birthday present. So a friend of ours called the hotel (as we are from Europe) and Moniqua found it for us! Everyone was so friendly and helpful. The room was very clean and there was a great selection for breakfast. Would come...

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Helpful?
Thank dzbu
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

Thank you for taking the time to write this review! We take customer service very seriously around here. We're glad you enjoyed your stay and we hope to see you again soon.

Reviewed 19 July 2016 via mobile

We stayed here this past weekend while i had business in the area. The check in process was great and lobby area nice. The first floor room we had smelled of old furniture and sweat. I believe this was not due to the cleaning method but the fact that the facility is getting old. We asked to be moved and...

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Helpful?
Thank Leroy D
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

Thank you for your review. Sorry for what you experienced. I have spoken to our housekeeping supervisor and she is looking into it. I assure you this is nothing we take lightly. We take every effort to make our hotel a brand new experience for every hotel guest. We are continually replacing and improving the hotel to like new standards...

Angus, Canada
Reviewed 16 July 2016

The hotel is excellent in every respect. The hot breakfast, which is included, is very good and there is a lot of selection. The kiddie pool is the best I have ever seen in a hotel and our little girls absolutely loved it. The staff were always professional, polite, and extremely helpful. We had a king suite which suited our...

Review collected in partnership with Hampton
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Helpful?
Thank Carolyn H
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

Thank you so much for this kind review. We love to see that the whole family enjoyed their stay! Thank you for staying with us and we hope to see you again soon!

Louisiana
Reviewed 14 July 2016 via mobile

My family and I have stayed at this hotel several times in the past and this visit was just as nice as every other. The staff is very friendly, the rooms and hotel as a whole are clean and very well kept. Good variety for breakfast and the soups I had in the evening were tasty. My only suggestion is...

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Helpful?
Thank Stymie929
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

Thank you for the suggestions and the wonderful review! We appreciate that you continue to choose our hotel and we hope to see you soon!

Chicago, Illinois
Reviewed 13 July 2016

The beds are extremely comfortable so you get a good nights rest. Breakfast had a very good selection to choose from and was delicious. Sunday the breakfast area was busy but staff kept up and was refilling when items would run out. The pool area was fun for our 18month old son he really enjoyed the water slide. For as...

Review collected in partnership with Hampton
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Helpful?
Thank TheMrsN
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

Thank you for such a nice review! Glad to hear you liked our all new bedding. Sorry to hear your view was obstructed. We would be glad to let you choose your room next time you come to stay with us. In fact, if you book through the Hilton Honor website, you will get a link to choose your room...

Mount Prospect, Illinois
Reviewed 11 July 2016

The temperature in the room was either too cold or hot, not good. The experience of early check in left way too much to be desired, everyone gave me a different answer as to when and how to check with them, very unprofessional.

Review collected in partnership with Hampton
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Helpful?
Thank Beth B
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

Sorry to hear we dropped the ball on the new Early Check In Program. I will let the GM and staff know of your concerns. I truly apologize that we didn't meet your expectations and hope you will try us again in the future.

Raeford
Reviewed 9 July 2016

The hotel had a terrible odor to it, it smelled like sewer gas. Beautiful hotel with great pool but would never stay here again because of the terrible smell. By morning the smell just got worse. We didn't want to drink any of their water and truthfully I was nervous brushing my teeth with their water. Very disappointed for how...

Review collected in partnership with Hampton
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Helpful?
Thank melissarV5049RR
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

I am sorry for the problem you experienced while you were at our hotel. There is no excuse for this, but apparently there was sewer work being done by the city on our street. I only hope that you will give us another try and that you will experience what the majority of our our travelers have experienced. A great...

Clearwater, Florida
Reviewed 9 July 2016

The hotel is well maintained and the staff is always accommodating. The sales manager Emma Blincoe is very helpful regarding any request you may have. The entire hotel staff is very courteous and proficient. Great location for the western suburbs of Chicago.

Review collected in partnership with Hampton
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Helpful?
Thank paul m
GinaPintozzi, Public Relations Manager at Hampton Inn and Suites Chicago / Aurora, responded to this review

Thank you so much for this great review. We're so glad you found our staff helpful; customer service is one of our main priorities. Thank you for staying with us and we hope to see you again in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Come join us at the Hampton Inn and Suites Aurora. Just of I-88 in Aurora, just a short drive to Naperville. Close to the Chicago Premium Outlet Mall, Paramount Theater, Raging Waves Waterpark, Hollywood Casino & River Edge Park Outdoor Performance Center.Our guests enjoy spacious accommodations as well as complimentary hot breakfast, high speed Internet access in every room, and a large pool complex with 3 separate pools that's just perfect for the kids. If you are planning a meeting or event in Aurora, we offer five meeting rooms that can be arranged in various configurations for up to 140 people. Join us at our hotel in Chicago's western suburbs. We are also just a short drive to Chicago's major area attractions, restaurants, shopping and more. ... more   less 

Additional Information about Hampton Inn and Suites Chicago / Aurora

Address: 2423 Bushwood Dr, Aurora, IL 60505
Region: United States > Illinois > Aurora
Price Range: $145 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Chicago / Aurora 2.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hampton Inn And Suites Chicago / Aurora Hotel Aurora
Hampton Inn Aurora
Hampton Inn Chicago Aurora
Aurora Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn and Suites Chicago / Aurora staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor not facing highway”
 of 5 bubbles LfromMN, 1 Feb 2017 | Read review
“Have never had a "bad" room at this Hampton Inn.”
 of 5 bubbles 476suej, 29 Jun 2016 | Read review
“The southwest side of the hotel might be quieter than the northeast, which is where we stayed.”
 of 5 bubbles timm848, 25 Apr 2016 | Read review
“Stay on the higher floors and away from the pool area for quieter rooms”
 of 5 bubbles DanR73, 13 Mar 2016 | Read review
“every room was fantastic”
 of 5 bubbles 380colleenl, 7 Dec 2015 | Read review
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