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Staybridge Suites Aurora/Naperville

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Staybridge Suites Aurora\/Naperville
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190 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Naperville, Illinois
Reviewed 4 June 2016 via mobile

My family and I booked a stay to bridge the gap between real estate transactions. We found Staybridge to be very nice but were most impressed with Kate at the front desk. We needed to extend our stay and she went out of her way to make sure we were taken care of. Excellent and genuinely caring customer service. Thanks...

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Helpful?
1Thank fruzicka2
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Greetings fruzicka! Thank you very much for such a wonderful review. We are very lucky to have Kate in our team and we will share your comments with her. I am very please she was able to accommodate your request of extending your stay. We look forward to having you as our guest again. Sincerely, Francisco M.

Buffalo, New York
Reviewed 28 May 2016

The moment we stepped in to the hotel the staff was exceptional! Starting with Kate's welcoming and her help and patience with us to find the right room for our long stay. To Michael and Edward in housekeeping making sure we had everything we needed. They had great homemade dinners served Monday-Wednesday and wonderful hot breakfast in the mornings. They...

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Helpful?
1Thank Paula S
Reviewed 24 May 2016

Three college girl friends went to Naperville Il to visit a college friend. I found the Staybridge suites to be very close to our college friend's home. I wanted to use my priority club points for the room and online it did not show a room for 3 people. I called the hotel and was told to book a room...

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Helpful?
Thank Sue G
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Hello Sue G, Thank you for taking the time to leave a review of your stay. I am pleased to hear that we exceeded your expectations and that you enjoyed our accommodations and amenities during this visit, particularly our breakfast and the healthy choices we offer. We have shared your comments with Kate and Joe and they are very happy...

Orlando, Florida
Reviewed 21 May 2016 via mobile

Great hotel, terrific staff, good food, clean, comfortable rooms, walking distance to the Metra. Who could ask for more? We stay here about every 10 weeks even though it's further from the city. A little less convenient, but well worth having to take the train in.

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Helpful?
Thank MNY407
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Dear MNY407, We thank you from the bottom of our hearts for your wonderful review. It is our goal to make everyone feel comfortable and relaxed when staying with us, hoping to make us your home away from home! Thank you again and We hope to see you again in 10 weeks!!! Sincerely, Francisco M.

Reviewed 21 May 2016

Worked on a project in this area for 6 months and stayed here for the entire time. The service was always respecftul and accomodating. Great facility for daily breakfast, evening social hour and dinner provided Monday through Wednesday weekly. The rooms were clean and efficient. I would definitely stay there in the future should my travels take me to this...

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Helpful?
Thank Carroll B
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Greetings Carol B, WOW...thank you very much for your wonderful review. It makes me very proud to read comments such as yours about our service. I am very glad you enjoyed your long term stay with us. I will make sure I share your comments to our housekeeping staff about the cleanliness of the hotel. They work really hard every...

Naperville, Illinois
Reviewed 19 May 2016

I stayed 2 nights while my home was under construction. Staybridge was very well kept, the rooms are very nice, the bed was comfortable. The breakfast was a little nicer then your usual free breakfast. An added bonus - dinner & wine Mon-Wed evenings. Chicken tacos the night ate there... they were good! Nice grounds. Great staff! I would definitely...

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Helpful?
Thank Lee S
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Greetings Lee S, Many thanks for the amazing review! We are so glad to hear you enjoyed the staff, beds, breakfast and evening reception. We always aim to exceed our guests' expectations and I am very glad we exceeded yours! We can not wait to welcome you back again! Sincerely, Francisco M.

Reviewed 11 May 2016 via mobile

This was my 4th time at this location, my husband's 5th. We come to the area regularly for my husband's work. At first we came here because this was where my husband's company sent him. Now we come up early and stay additional days because we love this hotel. The staff is fantastic, they know us by name and go...

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Thank JoAnn B
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Hello JoAnn, Thank you for your wonderful review! We know your time is valuable and we really appreciate the feedback. We are delighted to see that you enjoyed your experience here at the Staybridge Suites Aurora, especially the breakfast, cleanliness, and staff. We are also delighted that you felt like we treated you like a friend, it is our goal...

Indianapolis, Indiana
Reviewed 28 April 2016 via mobile

We stayed at Staybridge Suites in Aurora for the weekend. The staff was helpful & accommodating. The decor is dated. The hair dryer you had to hold in the on button the whole time to get it to work. The room was non smoking but the room & floor smelled of smoke. In the middle if the night, I woke...

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Thank Rae46219
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Thank you for sharing your experience at the Staybridge Suites Aurora! We were happy to learn that you enjoyed our breakfast and our friendly & helpful staff. We also appreciate your constructive comments and apologize for not fully meeting your expectations. We have taken steps to resolve your concerns, and hope to have the privilege of serving you again in...

Reviewed 20 April 2016 via mobile

We definitely would come back to stay. Amazing staff very friendly from the General manager front staff to the housekeeping. Most of we really enjoyed the. accommodations. I never imagine our stay would so nice.

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Thank Deanna H
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Thank you for staying with us! It was a pleasure having you here and we appreciate your business. We also really appreciate you taking the time to complete a TripAdvisor review of our property. We are delighted to see that you enjoyed your experience here at the Staybridge Suites Aurora! The team here really does try to make every guests'...

Union Grove, Wisconsin
Reviewed 18 April 2016

My wife and I stayed here April 16th in Room 507and I loved it. This was my second stay here. The hotel is reasonably priced with a lot of amenities..indoor pool, spa, patio with grills, fitness center, free laundry, library and more. Staff is very friendly and they do have a small amount of smoking rooms available on the 5th...

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Helpful?
Thank ddeford
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Hello ddeford, Thank you for taking the time to review our hotel, we really appreciate you took the time out of your busy day to share your thoughts. I am very pleased you enjoyed your stay with us and all of the amenities we offer. We pride ourselves on the friendliness of our staff, we are very lucky to have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Staybridge Suites Hotel-Aurora/Naperville where your special Chicago getaway begins. We are an all-suite extended-stay hotel designed to make travelers more comfortable than ever before. Whether you re relocating, on temporary assignment, in town for training, weddings, or on a weekend getaway, one visit and you'll understand what we mean by Get comfortable.The Staybridge Suites Hotel is located in the Meridian Business Park, two miles south of I-88 on Rt. 59. Minutes from the hotel you will find numerous shopping and dining alternatives in both cities of Aurora and Naperville; Chicago Premium Outlets, downtown Naperville, Luigi s House, Giordano s Pizza, and Portillo s are just a few. A walking path from the hotel leads to the METRA station that will take you directly to beautiful downtown Chicago.Our pampered guests will enjoy the options of spacious studio suites, 1-bedroom suites, and 2-bedroom/2-bath suites, all with fully equipped kitchens. Wake up and enjoy our complimentary full hot breakfast buffet or treat yourself to a breakfast On The Go! During our Sundowner Reception you can unwind with a complimentary light meal, beer, wine and soda. The Courtyard at Staybridge Suites overlooks a lake and is your place for fun and relaxation. There are grills to cook the perfect burger or steak and a sport court for outdoor recreation.Our Award winning staff awaits your arrival! ... more   less 

Additional Information about Staybridge Suites Aurora/Naperville

Address: 4320 Meridian Pkwy, Aurora, IL 60504
Region: United States > Illinois > Aurora
Price Range: $139 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Aurora/Naperville 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Staybridge Suites Aurora/Naperville Hotel Aurora
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Aurora/Naperville staff and other travellers.
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Questions? Get answers from Staybridge Suites Aurora/Naperville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All Rooms are good”
 of 5 bubbles veerasrini2014, 27 Dec 2016 | Read review
“Front of hotel rooms are quieter in warmer months. Sport court and courtyard.”
 of 5 bubbles Q5058SHpaulas, 28 May 2016 | Read review
“View of the lake is an excellent choice.”
 of 5 bubbles carrollb288, 21 May 2016 | Read review
“Ask for one overlooking the pond, it's a prettier view.”
 of 5 bubbles lees575, 19 May 2016 | Read review
“We were on the 3rd floor and it was just fine. The higher floors do not have the chlorine smell from the pool.”
 of 5 bubbles 01s, 12 Apr 2016 | Read review
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