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Staybridge Suites Aurora/Naperville

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188 Reviews from our TripAdvisor Community

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There are newer reviews for Staybridge Suites Aurora/Naperville
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Showing 184: English reviews
Syracuse, New York
Reviewed 27 December 2015

When we initially booked our 5-day stay at Staybridge Suites we did so because it is a 5 minute drive to our grandchildren's home. And for grandparents, closeness is essential, especially if there is no place to stay at their house. All aspects of the hotel were in the excellent range: front desk, breakfast staff, housekeeping, physical appearance and plant...

Thank Pam J
Bangkok, Thailand
Reviewed 28 November 2015

Feel like a home. Everything so nice! Very good service and hospitality from the hotel staff. But still need some improvement on internet WIFI speed and stability. Special thanks for Kim, Sales Manager who fight with iceberg on the car and drive us to the office.

Thank Saravut_sup
Reviewed 27 November 2015 via mobile

This hotel is great value for money. Good complementary breakfast. And also offers dinner three nights a week (Monday-Wednesday). We had a nice room with a view over the pond and tennis court. The rooms are clean and well maintained. It was the second time we stayed here and we will definitely come back!

Thank Joakim S
Central Illinois
Reviewed 25 November 2015

I'd never stayed at a Staybridge Suites before, so I didn't really know what to expect. Upon arrival, the property was large and looked great. At check in, the desk clerk was fantastic. Efficient and quite friendly. I asked if she could upgrade us to a king, and she said it would be no problem. Brief chat, and we were...

Thank ConchyLee
IHGCare, Guest Relations Manager at Staybridge Suites Aurora/Naperville, responded to this review

Dear ConchyLee, Thank you for taking the time to write a review of your recent stay. I am pleased to know that we were able to meet your expectations when it comes to the service our staff has provided. On the other hand, allow me to apologize if there were any shortfalls on our housekeeping service. Please be assured that...

Seattle, Washington
Reviewed 13 November 2015 via mobile

The staff at Staybridge were amazing. They took such great care of us. We got a hot breakfast every morning and hot meals on 3 nights. The room was roomy and clean. I loved the pond that this hotel sits on. We were able to walk around the pond and get our exercise. There were lots of great places to...

Thank TammeeKay
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Greetings! And thank you for such an awesome review of our team. I have shared your comments with them and they are absolutely thrilled we were able to provide you with a pleasant experience. I hope you will visit us again in the future. Sincerely,

Reviewed 10 November 2015

I had a room on the 4th floor at the end of the hall. It was very quiet, the room was clean with more ammenities than I expected. I was able to prepare my own dinner in the space. The bed was cozy and comfortable. It's nothing fancy for sure, and the food for breakfast wasn't anything I wanted to...

Thank Rebecca P
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Hello! And thank you for taking the time to review our hotel. We are very pleased you enjoyed our facility and our amenities. I wanted to reach out to you to inform you we are int he process of updating our breakfast with more healthier options. Please do not hesitate to reach out to us next time you are in...

Sydney, Australia
Reviewed 8 November 2015

A mixed stay at this hotel. Good- breakfast was fine, location great, staff were all friendly and pleasant. Nice view of lake Bad- wifi was so slow it constantly dropped out, beds were hard as a rock. Room needed a really good clean as sheer curtains had stains all over them which I find unusual for a staybridge. The evening...

Thank kate0965
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Greetings, Thank you for taking the time to review us. We are always striving to improve our services and your feedback will help us reach our goal. I hope next time you are in the area, you will give us another try. Sincerely, Francisco M.

Las Vegas, Nevada
Reviewed 26 October 2015 via mobile

When I got to the hotel I liked the location close to shopping areas and restaurants , room was ok it had a small kitchenette the only complain I had is my room was right above the lobby and it was very loud in the morning that woke me up, if you book a room there make sure it's not...

Thank N0ra7
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Greetings! We agree, our location is quite convenient wit lots of eating, shopping, and activities options in the area. I am sorry the location of your was a bit noisy, please let us know next time you come and visit so we can make sure we put you in a room away from our social area. Sincerely,

Los Angeles
Reviewed 16 October 2015

I stayed at this hotel at the corporate rate for a seminar. The breakfast was one of the best I had every had, with hot items like eggs and egg pizza, Belgian waffles, and cold items, oatmeal, bagels, etc and plenty of milk. There were many other items. There is also happy hour, with drinks and food. The bed was...

3Thank LAtoEverywhere
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Greetings!! And thank you for such a wonderful review. We are very fortunate to provide such great amenities to our guests and I am very glad you seemed to have enjoyed yourself. Please do not hesitate to contact us for any further assistance your may require. Sincerely, Francisco M.

West Chicago, Illinois
Reviewed 26 September 2015

Had planned on staying here for an extended stay but had a family emergency of my father passing away several states away. The management refused to work with me in honoring the extended stay price wanting to charge me double for nights stayed and insisting they couldn't reduce rate unless the stay was 30 consecutive days. The management was not...

1Thank shellyga
Francisco M, General Manager at Staybridge Suites Aurora/Naperville, responded to this review

Hello Shellyga, First of all, please accept my deepest and sincerest condolences. I am very sorry to hear about your loss. I also wanted to thank you for your your valuable feedback. I just arrived at this hotel as the new General Manager and I would like to personally talk to you about your experience. Please feel free to reach...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Staybridge Suites Hotel-Aurora/Naperville where your special Chicago getaway begins. We are an all-suite extended-stay hotel designed to make travelers more comfortable than ever before. Whether you re relocating, on temporary assignment, in town for training, weddings, or on a weekend getaway, one visit and you'll understand what we mean by Get comfortable.The Staybridge Suites Hotel is located in the Meridian Business Park, two miles south of I-88 on Rt. 59. Minutes from the hotel you will find numerous shopping and dining alternatives in both cities of Aurora and Naperville; Chicago Premium Outlets, downtown Naperville, Luigi s House, Giordano s Pizza, and Portillo s are just a few. A walking path from the hotel leads to the METRA station that will take you directly to beautiful downtown Chicago.Our pampered guests will enjoy the options of spacious studio suites, 1-bedroom suites, and 2-bedroom/2-bath suites, all with fully equipped kitchens. Wake up and enjoy our complimentary full hot breakfast buffet or treat yourself to a breakfast On The Go! During our Sundowner Reception you can unwind with a complimentary light meal, beer, wine and soda. The Courtyard at Staybridge Suites overlooks a lake and is your place for fun and relaxation. There are grills to cook the perfect burger or steak and a sport court for outdoor recreation.Our Award winning staff awaits your arrival! ... more   less 

Additional Information about Staybridge Suites Aurora/Naperville

Address: 4320 Meridian Pkwy, Aurora, IL 60504-7904
Region: United States > Illinois > Aurora
Price Range: $120 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Aurora/Naperville 3*
Number of rooms: 148
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Also Known As:
Staybridge Suites Aurora/Naperville Hotel Aurora
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Aurora/Naperville staff and other travellers.
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Questions? Get answers from Staybridge Suites Aurora/Naperville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front of hotel rooms are quieter in warmer months. Sport court and courtyard.”
 of 5 bubbles Q5058SHpaulas, 28 May 2016 | Read review
“View of the lake is an excellent choice.”
 of 5 bubbles carrollb288, 21 May 2016 | Read review
“Ask for one overlooking the pond, it's a prettier view.”
 of 5 bubbles lees575, 19 May 2016 | Read review
“We were on the 3rd floor and it was just fine. The higher floors do not have the chlorine smell from the pool.”
 of 5 bubbles 01s, 12 Apr 2016 | Read review
“That is the nice thing about this place all rooms are great. If u smoke, get a smoking rm up on the 5th fl, all rms get a great view....”
 of 5 bubbles Baby219, 18 Mar 2016 | Read review
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