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Comfort Inn Altoona

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Comfort Inn Altoona
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99 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Altoona
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Showing 96: English reviews
Reviewed 1 August 2016

We arrived on a Friday night for a long held reservation for a wedding of a friend. The first negative came when they informed us that they had booked us for the wrong two nights. Rather than apologizing for a mistake and offering help to rectify it, the front desk clerk told us that the reservation was as they had...

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3Thank Sue A
Decorah, IA
Reviewed 21 July 2016 via mobile

Anymore, if I can find a hotel close to anything for less than $100, I do not expect much. This hotel, about a mile from Adventureland Park, was a pleasant surprise. The hotel and room were clean. The breakfast was nice. The staff was friendly. And, as stated above, the price was reasonable. I would recommend this hotel over the...

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Thank dr_reagan
kristi d, General Manager at Comfort Inn Altoona, responded to this review

Thank you for taking the time to write a review. My staff joins me in thanking you for the kind words. We here at the Comfort Inn Altoona pride ourselves on having friendly staff and clean rooms. We thank you for your business and hope to see you again soon.

beatrice,ne
Reviewed 3 June 2016

We were there for Adventureland and staff were so welcoming, even though we had four rooms filled with kids. We loved Adventureland, this hotel is located so close. We really enjoyed our trip there, we will be back next year. Thank You so much.

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Thank Kunjan P
kristi d, General Manager at Comfort Inn Altoona, responded to this review

Thank you Kunjan P for taking the time to write a review. My staff and I are so glad your family was able to enjoy your trip to Altoona. Thank you for your business we hope to see you again soon.

Wauwatosa, Wisconsin
Reviewed 20 May 2016

I was new to the Des Moines area and stumbled upon this little Comfort Inn in the wee hours of the morning after seeing some shabby hotels that were either full, rundown or too noisy. Luckily this place got me some much needed rest and relaxation for a day and I got to see what Altoona had to offer. The...

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1Thank TripReviewer243
kristi d, General Manager at Comfort Inn Altoona, responded to this review

Thank you for taking the time to write a review. I am so pleased that you enjoyed your stay with us, and we were able to save your sanity. We take pride in exceeding our guest expectations. I am glad that we were able to extend the checkout time for you with no hassle. I also see you really enjoyed...

Reviewed 18 April 2016 via mobile

This hotel has the best of everything. Great price, great pool, clean rooms, friendly staff and breakfast included. From the night checkin person (sorry I missed his name) who controlled the party in the lobby to Linsey at the desk in the morning to Ben serving breakfast and housekeeping, it's the staff that makes this hotel great.

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Thank DC1064
kristi d, General Manager at Comfort Inn Altoona, responded to this review

Thank you for taking the time write a review. We here at the Comfort Inn pride ourselves on going above and beyond for our guest. I am so glad that my staff was able to provide you with great service. We look forward to seeing you again in the near future.

Reviewed 25 March 2016

Newly renovated and its well worth it, rooms are spacious and clean, only a few bugs here and there but that's to be expected. Close to casino, adventureland and Za Ga Zig Shrine Temple. Staff are happy and willing to assist with directions, dining recommendations and much more.

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Thank Zuhrah S
kristi d, General Manager at Comfort Inn Altoona, responded to this review

Zuhrah S thank you for taking the time to write a review. I am very pleased to hear that my staff was able to assist you with directions, and dining recommendations. We are very pleased with our new renovations and are glad you enjoyed them as well. We look forward to seeing you again soon. Thank you again.

Reviewed 17 March 2016 via mobile

Corey is awesome. Great customer service. I will be sure and recommend this hotel to people!! he was polite and made me cookies. he made sure we we're comfortable in our room and that we we're being well taking care of.

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1Thank Kayla R
kristi d, General Manager at Comfort Inn Altoona, responded to this review

Kayla R thank you for taking the time to write a review. I am so glad that corey has been able to provide you with great customer service. Thank you for being one of our long term guest.

Lincoln
Reviewed 3 March 2016

Stayed when Settle Inn. The staff was great. Breakfast was superior and called for shuttle to Casino. Very Clean. Priced right. Easy access to the Interstate and restaurants close by. Not far from Adventurland

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1Thank Peggy S
kristi d, General Manager at Comfort Inn Altoona, responded to this review

Peggy S thank you for taking the time to write a review. Guest feedback is very important to us. I am so glad to hear that my was able to provide you with great customer service. We enjoy being able to serve breakfast for our guest, and the shuttle to the Casino is very popular. We hope to see you...

Oklahoma City, Oklahoma
Reviewed 10 February 2016

The new Comfort Inn located in Altoona is amazing. The front desk lady Savanna was just the sweetest girl. I was having trouble with my t.v. and she was upstairs with t.v. fixed so fast. They also have a great breakfast, we were heading out early and sure enough there was that same sweet girl to let us in to...

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Thank Jazzy S
Valerie H, General Manager at Comfort Inn Altoona, responded to this review

Thank you for taking the time to give us your feedback. We pride ourselves with great customer service and we are so happy that you enjoyed your stay. We look forward to seeing you again soon!!!

Austin
Reviewed 2 December 2015

Pleased: The room was clean, and very nice. The Continental Breakfast was good. Not Pleased: I reserved the room by calling an online number. I told the man I talked to that I wanted a pet friendly motel and that I would have my cat to stay in the room. He registered me understanding that. Of course, I paid by...

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Thank JeraldFinney
Valerie H, General Manager at Comfort Inn Altoona, responded to this review

Jerald I thank you so much for telling us about your stay. I do apologize for the misunderstanding of our pet policy. It does state on the website that we are pet friendly, with some restrictions, one of those being dog only. I do aplogize for the misunderstanding and and going to email you a few questions that I have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated Hotel. We have 67 non-smoking rooms. Indoor heated pool, free wi-fi. Breakfast which includes scrambled eggs, sausage, waffles, fruit, yogury, toast , bagels, and more. ... more   less 

Additional Information about Comfort Inn Altoona

Address: 2101 Adventureland Drive, Altoona, IA 50009 (Formerly Altoona Settle Inn)
Region: United States > Iowa > Altoona
Price Range: $134 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Altoona 2.5*
Number of rooms: 67
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Also Known As:
Altoona Settle Hotel Altoona
Comfort Inn Altoona Iowa
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Altoona staff and other travellers.
1 question
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Iowa City, Iowa
over a year ago

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Questions? Get answers from Comfort Inn Altoona staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our Tip for you is to stay across the Street at Adventureland Inn.”
  • Toilet build-up where water enters the toilet bowl at top of bowl. This is long-term buildup
  • Our Room Shower Shelf area. Distressed and in need of better investment and maintenance upkeep.
 of 5 bubbles rodeabel, 29 Aug 2016 | Read review
“Just call they will accommodate you. Elevator also”
 of 5 bubbles 587peggys, 3 Mar 2016 | Read review
“Wonderful king size rooms. Beds are great.”
 of 5 bubbles 71jazzys, 10 Feb 2016 | Read review
“Leave and stay somewhere else!”
 of 5 bubbles lpic1, 11 Oct 2015 | Read review
“If you stay here don't stay in the single queen room, it is so small that I had to pick up my suitcase to get between the bed and TV table.”
 of 5 bubbles JackH150, 20 Aug 2015 | Read review
5 of 5