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Hilton Garden Inn Ames

5.5 km from Ames centre
  • Free Wifi
  • Pool
  • Restaurant
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1 room, 2 adults, 0 children
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1325 Dickinson Ave, Ames, IA 50014-5568
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398 Reviews from our TripAdvisor Community

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Showing 396: English reviews
Wallingford, CT
Reviewed 2 days ago NEWvia mobile

Went with my daughter to visit ISU hotel is close to basketball practice facilities so teams playing against ISU were staying at our hotel. They were able to accommodate us checking in earlier than normal and everyone was friendly and helpful.

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Helpful?
Thank paninimom
Iowa
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We stay at this hotel a lot for both ISU FB and BB and for business. It has a great location with a lot of services within walking distances and others are close and easily accessible. Excellent staff and nice clean rooms. Choose your snooze beds.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank requenttraveler
About Hotel's Favourite Review
HGIAmes, Guest Relations Manager at Hilton Garden Inn Ames, responded to this review

Dear requenttraveler, Thank you for your recent 5 bubble review! We appreciate your feedback and look forward to your next stay with us. Best Regards, Sheila J.

South Bend, United States
Reviewed 2 days ago NEW

Hotels find the bed was just way too soft it was a mattress that did not inflate correctly very tough night sleep Otherwise hotel service was fine meal was fine cleanliness was fine parking lot was easy to access stay was okay except for the bed

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Charles W
Ames, United States
Reviewed 1 week ago

Nice staff but very old hotel that Hilton Garden Inn must have just updated the lobby but did not address the rooms there. Very noisy with paper thin walls and ceiling. Noise from room next door with TV on all night.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jessewd
Kensington, United States
Reviewed 1 week ago

Friendly staff, clean facility, and decent breakfast. Not a ton of restaurants near by, but the hotel does have a restaurant. Nice quite rooms with comfortable beds. I will be staying here again soon on my return trip and would recommend this hotel to others. Good for business travels.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jasmineb171
HGIAmes, Guest Relations Manager at Hilton Garden Inn Ames, responded to this review

Dear jasmineb171, Thank you for your review of your last stay with us! We are thrilled to see the remarks you left. We look forward to your next stay with us! Best Regards, Sheila J.

Milford
Reviewed 2 weeks ago

Our "best" suite was a dump. There was blue masking tape covering a large area in the master shower tile. Numerous carpet stains. Wall paint was scraped, marred, and just plain dirty. The door handles on the cheap French doors were removed with only the screw holes remaining. My Hilton Honors rate was $170 for this room. Way too much...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank edl76
Management response:

HGIAmes, Guest Relations Manager at Hilton Garden Inn Ames, responded to this review, Feb 4, 2017 Dear edl76, First, I'd like to offer my apologies to you for your room not being up to Hilton Standards. We have made our maintenance department aware of the issues that you encountered in your room. We hope that you will still choose to...

Cedar Rapids
Reviewed 3 weeks ago

We've stayed here twice for traveling basketball tournaments. The hotel is gorgeous and staff is extremely professional. The rooms are spacious and clean. We will always use this hotel when traveling to Ames.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank dawnf9
HGIAmes, Guest Relations Manager at Hilton Garden Inn Ames, responded to this review

dear dawnf9, Thank you for your recent 5 bubble review! We are always pleased to hear such high remarks from our guests. We look forward to your future stays with us! Best Regards, Sheila J.

Sublette, United States
Reviewed 4 weeks ago

Super hotel. Very clean with spacious rooms. Cooked to order breakfast is great! Everyone was very courteous! Easy access and an excellent location. Kum & Go is close making it quick and easy to get fuel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jacquelineh417
HGIAmes, Guest Relations Manager at Hilton Garden Inn Ames, responded to this review

Dear jacquelineh417, Thank you for your recent review! We appreciate hearing your remarks! We look forward to your next stay with us in the future. Best Regards, Sheila J.

Iowa City, Iowa
Reviewed 16 January 2017

It's should be a nice hotel. It's has nice decor. Clean and nice adjustable beds if they are working. We had a toilet that ran all night. Thin walls...can hear every step of guest above. I don't expect much from hotel breakfast, but this $10.95 breakfast was amongst the wort we have had. Sausage was like leather, over cooked made...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jasonhS4769YA
HGIAmes, Front Office Manager at Hilton Garden Inn Ames, responded to this review

Dear jasonhS4769YA, Thank you for your review of our hotel. I'd like to apologize for the breakfast not meeting our Hilton standards during your stay and making it difficult for you to enjoy your stay. I'd also like to apologize for the maintenance issues you had. We strive to make each guest comfortable and happy, so again I'd like to...

Redwood Falls, Minnesota
Reviewed 14 January 2017

Nice clean room, quiet night sleep and nice location to college area.Would have loved to spend the weekend but it was just a quick business trip.Thanks for the hospitality and would recommend it to anyone.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank D9324LLjeremyb
HGIAmes, Guest Relations Manager at Hilton Garden Inn Ames, responded to this review

Dear D9324LLjeremyb, I would like to take this opportunity to thank you for taking the time to write a review! We were thrilled to see the ratings we received from you in regards to your recent stay. If I or any member of my staff can be of any assistance for any future stays in Ames, please feel free to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Great American Grill
Cuisines: Italian, American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Ames hotel is located in the heart of Iowa on Highway 30 west at the South Dakota exit and just five miles from Interstate 35. This Ames, Iowa hotel is three miles from Iowa State University, home of the ISU Cyclones, with Hilton Coliseum and Jack Trice Stadium less than ten minutes away. Notable among Ames, Iowa hotels, our flexible meeting rooms include an Executive Boardroom for up to 10 people and a Grand Ballroom seating up to 175 people. From the Garden Grille with the cooked-to-order breakfast to our 112 beautifully decorated guest rooms with complimentary WiFi, Hilton Garden Inn Ames is the perfect complement to any corporate or social event. ... more   less 

Additional Information about Hilton Garden Inn Ames

Address: 1325 Dickinson Ave, Ames, IA 50014-5568
Region: United States > Iowa > Ames
Price Range: $160 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ames 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Ames Hotel Ames
Hilton Garden Inn Ames Iowa
Hotel Style:
#4 Family Hotel in Ames
#8 Business Hotel in Ames
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Ames staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Ames staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get room over or near pool!”
 of 5 bubbles Disneyadic, 22 Oct 2016 | Read review
“Look for a room away from highway and not across from HVAC plant.”
 of 5 bubbles MmeMarie, 7 Jul 2016 | Read review
“Stay at this hotel if you have a student at ISU, especially if they live in the Towers or on the West side.”
 of 5 bubbles 835karenc, 29 Apr 2015 | Read review
“They might say it caters for 5, but unfortunately they can't put a rollaway bed in a four person room due to it being a fire hazard. They gave us lots of extra pillows and blankets to make up a little bed on the floor.”
 of 5 bubbles hannahs804, 5 Jan 2015 | Read review
“If you want to use the gym or pool, ask for a room between 101 and 115.”
 of 5 bubbles 157geraldp, 21 Nov 2014 | Read review
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