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See all 15 hotels in Ankeny

Fairfield Inn & Suites Ankeny

102 reviews
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Traveller (31)
Room & Suite (26)
Pool & Beach (5)
Overview
  • Excellent46%
  • Very good32%
  • Average14%
  • Poor4%
  • Terrible4%
Travellers talk about
“one night”(8 reviews)
“sleeping area”(3 reviews)
“front desk”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2.5 Star Hotel
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Offers from Fairfield Inn & Suites Ankeny
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (102)Write a Review
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32
15
5
5
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LanguageEnglish
44
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15
5
5
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All reviewsone nightsleeping areafront deskroom was cleanhot breakfast in the morninghave stayed here several timeshot tubmicrowave and fridgelots of restaurantsnice staynice pool areagreat place to staywould stay here againoff the highwaydes moines areaambercouch
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1 - 5 of 101 reviews
Reviewed 30 October 2017

The hotel seems to be newly renovated. It was clean and neat. I appreciate how nice Erica was. The night auditor seemed to be grouchy to be bothered when we got there but I think that's most night auditors.More

Thank HappyJW76
Response from Thressy21, General Manager at Fairfield Inn & Suites AnkenyResponded 7 November 2017

Hello- We are extremely happy to hear that you enjoyed your stay and that our team was able to make your stay satisfactory. Erica is a great team member and she will be excited to know that she made your stay. I'm sorry that you...More

Reviewed 21 August 2017 via mobile

We stayed two nights and lost a lot of sleep. The boxspring made so much noise when you got in and out of the bed it woke everyone up. Both beds made this noise. Talked to three different people at the desk, all who apologized...More

Thank Rob B
Response from Thressy21, General Manager at Fairfield Inn & Suites AnkenyResponded 24 August 2017

I'm so sorry that you did not rest peacefully at our hotel. I understand how this could leave a bad impression on us. We are replacing box springs at this time so I'm sorry that you experienced this.

Reviewed 10 July 2017 via mobile

My husband and I stayed at the Fairfield just one night and we were glad it wasn't any longer. Cable TV didn't work. We only had access to about 10 channels. The bed was horrible. Super firm and squeaked each time you moved.

Thank Leigh G
Response from Thressy21, General Manager at Fairfield Inn & Suites AnkenyResponded 11 July 2017

I'm so sorry that things did not work as they should have during your stay. This is not how we want our guest to remember us considering we strive to achieve excellence, so we sincerely apologize.

Reviewed 3 June 2017

We have stayed here several times and each time we were glad we did. The staff is always friendly and helpful and the rooms are clean and comfortable. We had a king room but I would call it a suite. It is handy to have...More

Thank Susan M
Response from Thressy21, General Manager at Fairfield Inn & Suites AnkenyResponded 5 June 2017

Susan M- We appreciate your feedback and are delighted to hear that you enjoyed your stay! I hope that we are able to serve you again whenever you are in Ankeny.

Reviewed 27 May 2017 via mobile

The Fairfield Inn and Suites is a nice, CLEAN hotel. The bed was very comfortable and the pillows were soft. The room was spacious and quiet. The staff at the front desk was helpful and pleasant. They have a nice pool area with a hot...More

Thank caweber4
Response from Thressy21, General Manager at Fairfield Inn & Suites AnkenyResponded 3 June 2017

Thank you so much for your feedback, our team was very excited to see that you enjoyed your stay. Our housekeeping team works very hard to keep the hotel clean and refreshed. We hope that you will stay with us again in the future. Thank...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Restaurant
Hot Tub
Tennis Court
Details
Price range
US$105 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (26)
Pool & Beach (5)
Dining (3)
Hotel & Grounds (30)
Bathroom (5)
Business Centre & Event Rooms (5)
Questions & Answers
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John S B
1 May 2017|
AnswerShow all 3 answers
Response from Thressy21 | Property representative |
Good Morning, All of our rooms are non-smoking, Marriott's are all non- smoking unless in Europe.
0
Votes
Room Tips
"I always like the top floor so I don't have to worry who is above me"
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"Ask for a room away from all construction"
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"We requested a quiet, upper level room, away from exit doors and ice machine; extra pillows."
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"Stay away from the side with the geese, if possible. The hotel will understand."
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