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Kenzi Europa

Traveller (1267)
360
Panoramas (6)
Pool & Beach (159)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Restaurant
Room Service
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Tennis Court
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Marina View
Safe
HOTEL CLASS
1,708Reviews
1,507Photos
257Q+A
100Room tips
Traveller rating
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  • 258
  • 99
  • 87
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Popular mentions
very bad customer service from reception i think guys name was faisal. On arrival no smile or customer service. Will not be staying here again. Even staff that open the door very bad customer service. Rooms do not look like pictures i would not even say this place is a four star.
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Ok where do I start! First of all the rooms are not what they look in the picture, they are shabby and very outdated. Also the bathrooms smell and blocked drains make it worse. Now for the staff, majority of them are shifty and are always looking to scam you, changed money
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Fantastic budget hotel amazing if your after a cheap break to escape the UK's cold winter. It's the second time i have stayed in the kenzi the first being october 2018 and was not disappointed on either occassions. rooms are lovely and clean. food is nice but lacking in
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Response from Mahfoud F, Directeur général at Kenzi Europa
Responded 2 days ago
Dear Guest, First of all we would like to thank you for your loyalty. We are glad to know that you enjoyed your stay with us and you liked the staff service specially our animation team. We will make sure to share your review with the entire hotel. We are looking forward to welcome you again for your next holiday in our hotel. Kind regards,
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We stayed here for a week's 'all inclusive' holiday and were really taken with the friendliness of all of the staff - nothing was too much trouble for them and they were always smiling. Good points - Not so large as to be impersonal, well positioned, very clean, HUGE double bed,
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Response from Mahfoud F, Directeur général at Kenzi Europa
Responded 2 days ago
Dear Guest, We are pleased to read that you experienced an amazing stay in our hotel Kenzi Europa, and that you enjoyed many aspects of your holiday with us. Please be informed that smoking is not allowed at all inside the hotel except the bar and the open areas (terras, pool, and gardens). For the late check in we inform you that we provide cold meal and water for our guests as extra service after 10.00pm since the dinner time is from 07.00pm till 10.00pm. However, we assure you we have read with deep interest all your remarks. We will be more than happy to welcome you one more time among us. Kind regards,
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Went here with a few friends, staff very friendly hotel is also very clean and the location is spot is very good during the day and also in the evening of you fancy going out for some air everything was easy to access
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Response from Mahfoud F, Directeur général at Kenzi Europa
Responded 1 week ago
Dear Guest, Thank you for your review and for choosing our hotel. We truly appreciate your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to hosting you again in the near future. Best regards,
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorKenzi Europa
The Standard Twin Room at the Kenzi Europa
Professional photo exclusively commissioned by TripAdvisorKenzi Europa
The Standard Twin Room at the Kenzi Europa
Professional photo exclusively commissioned by TripAdvisorKenzi Europa
The Standard Double Room at the Kenzi Europa
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12345646
There is no beach bar, but plenty of paces to buy drink and food on the sea front. towels are provided when you check in you will have to pay a deposit for them.
0 votes
The signal can be a bit sketchy. Most people got good reception by the pool area
1 vote
What age is the kids club for
Worst hotel ever!! Food disgusting do not cater for kids, drinks selection very poor for allinclusive! We stayed 27th Dec 2018 11nts worst holiday ever.Animation team havnt got a clue we had no decent entertainment was 100% bored after 3 days of arriving .Rooms ok but inder beds was thick with dust! Never again just Vile stick to Riu Hotels in future.!!
-2 votes
always open
1 vote
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12345652
"very bad customer service"
"Building 1 is best but more often than not you are allocated"
"The best are ones facing the swimming pool area as get both partial beach and the Atlas mountain views."
"We liked the sea view as it gave you a quieter afternoon and lovely to watch the world go by"
"Sunny position building one"
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PRICE RANGE
US$54 - US$122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kenzi europa agadirkenzi europa hotel agadir
LOCATION
MoroccoSouss-Massa-Draa RegionAgadir
NUMBER OF ROOMS
236
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