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Gray Boutique Hotel and Spa

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Gray Boutique Hotel and Spa
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132 Reviews from our TripAdvisor Community

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Showing 56: English reviews
Geneva, Switzerland
Reviewed 19 October 2016 via mobile

The Gray Boutique is located in a quiet and residencial street very close to one of the comercial avenues of Casablanca. The hotel provides restaurant service (with screen for sports events) and spa. The studios are good size and comfortable in case in case you are in a longer business trip. Local and western breakfast is available with diverse options.

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Helpful?
Thank josefigueira
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Mr F igueira, Thank you so much for your recent stay and for taking time to share such a positive experience in our hotel. I'm so glad you enjoyed your stay so much and found our breakfast, Spa and location so great! We hope your travels bring you back our way, we would love to have you stay with...

Sydney, Australia
Reviewed 5 October 2016

I love this Hotel. The staff have been very friendly and accomodating with a pleasant and warm welcome. The hospitality extended to me even before I arrived with Airport transport being sorted from Australia and no enquiries were too much it seemed. I ate lunch in the Restaurant and it was delicious and reasonable. The room is excellent and as...

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Helpful?
Thank RaeAmor
Luton, United Kingdom
Reviewed 16 September 2016 via mobile

Me and my wife stayed here very recently on our wedding night. The hotel is nice with good sized rooms but the AC isn't the best. Other than that there isn't much else to say. The staff were friendly and helpful too and the location is a good one.

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Helpful?
Thank Fasil89
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Customer, Thank you for taking the time to publish an opinion on Gray Boutique Hotel And Spa. All staff are available for the customer satifaction, we also appreciate that you loved the suite's size. Hope to see you on a future visit to Casablanca. kind regards. Alia Benhajaj

The Hague, The Netherlands
Reviewed 14 September 2016

This hotel is reasonably centrally located in a quiet neighborhood and offers various services/aspects as advertised (e.g. good free breakfast, kitchen in room etc.). However the place did not feel like a five star hotel: a. The living room/kitchen area of the standard suite was super cramped and the bathroom tiny; b. The staff attitude at the front desk was...

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Helpful?
Thank neflyer13
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Guest, We would like to thank you for taking the time to advise of your recent stay at The Gray Boutique Hotel And Spa. We have duly noted your comments about the suites and the staff ans we will share them with the departments concerned. Thanks to your feedback we got to improve our services We hope to have...

Reviewed 14 July 2016

The spirit of hospitality was present on the phone when I called to make a reservation .Manager Alia Belhajaj was charming ,easy to talk to and very understanding . My son and girl friend were traveling separately in Morocco and Mrs Belhajaj offered to have them drop their luggage with the concierge until we showed up. Upon arriving at the...

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Helpful?
1Thank Ali Z
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Mr ZREIFI, Thank you so much for sharing your review of your most recent visit with us at the Gray Boutique Hotel And Spa. I am pleased to read that our team was successful in providing efficient assistance that was also warm and friendly. I am also delighted to learn that you enjoyed some of the relaxing services and...

Sri Lanka
Reviewed 14 July 2016

I had booked into "chain" hotel before my trip to Casablanca but a few days before I read the reviews on here and was horrified at what I read, so I changed hotels at the last minute. Lucky for me, because I found Gray. The good: I arrived from CMB and DOH at a very early hour, like 8am in...

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Helpful?
Thank robdubluu
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Guest, Thank you for your kind words, i'm delighted that you had such a lovely stay with us at the Gray Boutique Hotel And Spa. We are so ecstatic that your first experience with us was so wonderful! Our goal is to make all our guests feel special, welcomed and comfortable when they walk through our doors. We strive...

Cairo, Egypt
Reviewed 1 July 2016

staff are very friendly and nice ,,, cozy hotel ,,,, comfort,,,clean,,, big and nice rooms... breakfast could be better ,,,good location... i like the rooms very much so cozy and quite ,,spa are good as well ... staff are very nice and helpful.... i like the rooms feel like home... location is good,,, i don't like the breakfast i think...

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Helpful?
Thank khaled77553
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear guest, Thank you so much for taking the time to review us and for all of the wonderful praises. I am so glad that you had a wonderful stay and enjoyed the staff and services. We take all your feedback in order to improve our service The highest compliment is when we create loyal guests and we couldn’t be...

Orange
Reviewed 24 May 2016

Really enjoyed the first night of our tour at this hotel. Very nice people, clean and attentive to our every need. I would suggest this hotel over the major chains. They are such nice people. Great bar.

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Helpful?
Thank Gerald B
Alia B, Public Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Hello, We sincerely appreciate your positive review regarding your stay with us, as well as your experience with our staff. We definitely try our best to help in any way we can, and we are glad to know that we were able to deliver an experience. We are looking forward to your next stay with us! Best regards Alia Benhajaj

Reviewed 27 April 2016 via mobile

We had a frosty reception from the girl at the front desk when we arrived - sorry to interrupt your evening for what we thought would be customer service checking in. The stay did get better with time. Breakfast selection was okay. The maître d/head waiter was exceptional - impeccably mannered, great service and always courteous at both breakfast &...

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1Thank Damien L
Reviewed 25 February 2016 via mobile

As a 20 year old student this was by far the most luxurious stay of my month in Morocco. Pretty competitive pricing for a spacious suite, close to the beach and with a large breakfast buffet. I would definitely stay here again if I found myself in Casa.

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Helpful?
Thank Israel G
Alia B, Guest Relations Manager at Gray Boutique Hotel and Spa, responded to this review

Dear Israel, Thank you so much for taking the time to share your feedback on Tripadvisor, We're pleased to have welcomed and discovered a newfound fan in you, this means so much to us. We were so happy to hear that you enjoyed your experience at The Gray Boutique Hotel And Spa. We appreciate your stay and hope to have...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Gray Boutique Hotel and Spa

Address: 14 Angle Rue ain El Aouda (ex Rue Carcel) | et 8, rue Abou Al kacem El kotbari (ex Rue Chevreuil), Casablanca 20050, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: $136 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gray Boutique Hotel and Spa 5*
Number of rooms: 42
Reservation Options:
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Hotel Style:
#10 Spa Hotel in Casablanca
#16 Luxury Hotel in Casablanca
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Questions & Answers

Here's what travellers have asked, with answers from Gray Boutique Hotel and Spa staff and other travellers.
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Questions? Get answers from Gray Boutique Hotel and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the AC before settling in the room.”
JeannieL380, 7 Dec 2016 | Read review
“For better wireless go to a lower floor”
neflyer13, 14 Sep 2016 | Read review
“I had a room at the rear of the building, sunshine poured in most of the day”
robdubluu, 14 Jul 2016 | Read review
“they offer suites not room ,, with small kitchen and living area”
khaled77553, 1 Jul 2016 | Read review
“Get to the bar early and watch the football.”
79geraldb, 24 May 2016 | Read review
5 of 5