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Sofitel Casablanca Tour Blanche

Traveller (922)
Room & Suite (350)
Dining (185)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Located in the heart of the business district in the city center, the 24-floor Sofitel Casablanca hotel towers above the white city. Opposite the Hassan II mosque, the hotel has 141 rooms and 30 suites, each of which boasts an innovative design combiningcomfort, modernity and luxury. The building's first 4 floors boast charismatic architecture and guest amenities: 2 restaurants, 1 bar, a spa across 2 floors, 1 ballroom, 3 meeting rooms, 1 penthouse uniquely for bespoke services, private car park.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Spa
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Value
Harbour View
HOTEL CLASS
2,042Reviews
1,447Photos
13Q+A
100Room tips
Traveller rating
  • 1,381
  • 463
  • 122
  • 51
  • 26
Time of year
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Popular mentions
+3
I visited this magnificent hotel for the third time now, i'm always impressed by the working team there, from the room service to the waiters in the bar or the restaurant, the behavior with the clients is just valuable, everyone is working for your comfort, their main goal is
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Response from Jérôme L, Directeur général at Sofitel Casablanca Tour Blanche
Responded today
Chère Madame EL GHAOUA, Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Casablanca Tour Blanche. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire Madame, en l’expression de nos sentiments les meilleurs. Cordialement,
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Finding the hotel was not a problem, it is right next to the casa port train station. If you are walking by foot, if by car thats another story. The staff at the entrance are very welcoming speaking english, french, spanish and arabic. At the main reception we had a city view
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Response from Jérôme L, Directeur général at Sofitel Casablanca Tour Blanche
Responded today
Dear Guest, First of all I would like to thank you so much for sharing such a nice review with all the Trip Advisor community. Thank you as well for choosing the Sofitel Tour Blanche for your stay in Casablanca. We are thrilled to hear you had such a wonderful experience at our hotel and that you enjoyed all its facilities , our staff's service, and the quality of your room . I will make sure that all our team read this beautiful comment. All of us here at Sofitel Casablanca Tour Blanche take great pride in providing such personalized service and memorable experience for our guests. We hope to have the opportunity to welcome you for another “magnifique” and relaxing visit in the near future. Best Regards,
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I just checked out and writing this on my way to Airport. I am disappointed with my stay for past 3 days. It is not worth the money I pay and the facility I get. 1. The room layout is disappointing.Toilet is separate. Bathroom is separate. Washroom is separate. I am first
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Response from Jérôme L, Directeur général at Sofitel Casablanca Tour Blanche
Responded 6 days ago
Dear Mr. Sreedath, We first thank you for your valuables feed-backs and for taking the time to share your experience with us. We really apologize if the services offered didn't reach the level expected. We worked with the Parisian Architects MHNA "Marc Hertriht and Nicolas Adnet", who wanted to give a modern design to the rooms, with a locally revisited touch. The myBed concept has been developped with some speciatlists to enhance the sleeping experience, it can be removed when not at your convenience. It includes a selection of pillows: feader, sinthetic, hard, soft... that you can choose throught our pillow menu. We shared your feed-backs with our teams, we hope we gonna have the opportunity to welcome you again in Sofitel Casablanca to show you the best of what we use to deliver in a daily basis. Best regards,
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Room was clean and comfortable. Decor in the room is a bit dated but otherwise fine. What stands out for the hotel is the EXCEPTIONAL service and FANTASTIC restaurant. My dad and I stayed at Sofitel one night, went to Marrakesh and on the way back stayed at the Novotel hotel
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Dinner was not great-- maybe the worst of the trip. No hot water for an evening shower. Room was not clean enough for a high end hotel (dirt in the corners, etc). Location was good for a short walk to the Mosque.
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Response from Jérôme L, Directeur général at Sofitel Casablanca Tour Blanche
Responded today
Dear Mr. JEFF , Thank you for taking the time to tell us about your experience at the Sofitel Casablanca Tour Blanche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Vue sur Casa et la grande Mosquée un matin brumeux...
Photo provided by managementSofitel Casablanca Tour Blanche
Guest room
Photo provided by managementSofitel Casablanca Tour Blanche
Guest room
Professional photo exclusively commissioned by TripAdvisorSofitel Casablanca Tour Blanche
The Standard Room at the Sofitel Casablanca Tour Blanche
Photo provided by managementSofitel Casablanca Tour Blanche
Sofitel Casablanca Room
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12345670
I posted a negative review of this hotel, because I believe it was warranted and I stand by it. We spent 3 nights there and, despite hanging a "clean the room" sign on the door, speaking with housekeeping staff and front desk staff, we were unable to get the room cleaned and had difficulty getting supplies such as toilet paper and fresh towels. To me, that is just unacceptable. You take it for what it's worth.
0 votes
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Is quite easy. Once you exit your terminal the access to train is straight in front. You will notice an escalator leading down. The train ride is about 20 minutes and your exit point is the last stop i.e. central station. Sofitel is about 350 meters straight from the exit.
1 vote
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Yes they do, with an extra cost
0 votes
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What is check in time?
I think it was 2pm. We arrived about midday and our room wasn't ready so they stored our luggage, we went across the road to Pepe Pizza for lunch and it was ready when we got back
0 votes
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I believe so but if not they will bring one for you!
2 votes
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123
"As high as possible."
"Go as high as you can...."
"His Floor Rooms give a beautiful view over the city and the huge Mosque"
"as to be away from the concrete batching plant"
"Higher Floor have better city view"
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12345620
PRICE RANGE
US$162 - US$307 (Based on Average Rates for a Standard Room)
LOCATION
MoroccoGrand Casablanca RegionCasablanca
NUMBER OF ROOMS
171
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