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Room on a bad shape, old furniture and real cleaning efforts are needed.
This is not the Sheraton service we used to know...
Only good point the staff is friendly and helpful ... but we pay also for the comfort and the room ;)
Thank Mustapha A
Response from houda k, On bahalf of the General Manager at Sheraton Casablanca Hotel & TowersResponded 2 days ago
Dear Mustapha A,
Thank you for choosing the Sheraton Casablanca Hotel for your trip to Casablanca and taking the time to give your feedback.
Our team strives to provide our guests with great experiences and regret not being able to meet your expectations.
The hotel is lovely but it is let down by everything around it. Casablanca seems to be struggling and the Sheraton represents what it once was. The staff are very helpful, the rooms a good size but the pool area is far too small and...More
Response from houda k, On behalf of the General Manager at Sheraton Casablanca Hotel & TowersResponded 3 days ago
We really appreciate your feedback & agree with you regarding some improvement to be done in the city.
Thank you for your instructive review & hope to welcome you soon.
good hotel , amazing staff some rooms need renovation but i loved everything else about the hotel . room service food was soo tasty and authentic .restaurant for breakfast had a variety of western food toguether with Moroccan local cuisine, all staff from reception to...More
This was my second visit to the Sheraton, Ave des FARS, Casablanca, and as the title of this review suggests, it was perfect.
The lobby, bar, reception and room are all typical of the Sheraton chain, what really set this place apart is the staff....More
Just what you would expect from a 5* hotel.
Very helpful staff, excellent restaurants, well located (close to Casa Port) and has a good network of taxis.
Rooms are spacious and well lit. Excellent hygiene as expected.
We ordered traditional Moroccan dishes at the Restaurant...More
US$95 - US$179 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Spa Hotel in Casablanca
#12 Luxury Hotel in Casablanca
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available ,
Number of rooms
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