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Hyatt Regency Casablanca

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Hyatt Regency Casablanca
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938 Reviews from our TripAdvisor Community

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Showing 593: English reviews
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Sioux Falls, South Dakota
Reviewed 3 days ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank marijane7
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

NJ
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

It's an excellent hotel in a centralized location, close to shops, tram, restaurants, port, and Old Medina where pretty much everything is. Hotel has that old French feel and yet fairly modern. The hotel staff is extremely nice. I checked in super early in the morning after my overnight flight landed and yet they were able to give me a...

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Helpful?
Thank mw888mw
About Hotel's Favourite Review
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Many thanks for taking the time to share this nice feedback on TripAdvisor.com. I have really appreciated your comments regarding the location, staff, room and dinner. Please rest assured that I have well noted your suggestions regarding the TV program and we will certainly make the necessary arrangements. I already look forward to welcome you back again at...

tehran
Reviewed 3 days ago NEWvia mobile

I stayed in this hotel for two nights.This hotel is very old and needs renovation. The toilets are very small and old. Bathroom's door is glassy and you have no privacy in there. During my stay elevator went out of order for several times. So we had to try the stairs that the door of the emergency exit didn't open...

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Helpful?
Thank Minoo S
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Greetings from Casablanca. I'm very sorry to learn the inconveniences encountered and would like to extend you my sincere apologies for what happened. Please let me assure you that we're planning several refurbishment works in the hotel in order to make it at the level of our guests expectations. I reiterate my apologies and look forward to welcome...

Fairfax Station, Virginia
Reviewed 1 week ago

The staff was very friendly and helpful. The room was unremarkable with the exception of the very nice bathroom. Smoking is allowed in all public areas. Located right across the street from the medina.

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Helpful?
Thank Aero999
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. I greatly appreciate your feedback regarding our Staff. The team and I are very much looking forward to welcoming you back again. With my best regards, Laurent Ebzant General Manager

Reviewed 1 week ago via mobile

Beautiful hotel exclusively designed. Friendly staff and good service. Sadly we only stayed a night, but will definatly stay there again when in casablanca. Good food and drink options in the executive area.

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Helpful?
Thank SophiaMi
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Mrs. Sophia, Thank you for taking the time to share your feed-back with us. I greatly appreciate your feedback regarding our hotel, staff and service. Really appreciated. The team and I are very much looking forward to welcoming you back again. With my best regards, Laurent Ebzant General Manager

London, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank G2420CZjoannac
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dubai, United Arab Emirates
Reviewed 1 week ago

Conveniently located, excellent service, best lobby in town, very good food everywhere in the hotel. Rooms are not outstanding but still very good. Always look forward to return, primarily because of the service, the lobby and the food.

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Helpful?
Thank Marios T
HyattRegencyCASAB, Director of Food & Beverage at Hyatt Regency Casablanca, responded to this review

Dear Guest, Many thanks for this kind review and for having taken from your valuable time to post it. I'm very glad to learn that you enjoyed your stay at the hotel, our lobby and the food. Looking forward to the pleasure of welcoming you back at the Hyatt Regency. I remain ; Nadi Louahbi Director of Food & Beverage

Dubai, United Arab Emirates
Reviewed 1 week ago

I have been staying at this hotel for past 8 years during my business trips to Morocco which is more or less two or three times a year. Centrally located, clean,safe and warm hospitality makes it a perfect business hotel

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank paulaI7538ET
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. I greatly appreciate your feedback regarding our hotel. Greatly appreciated. The team and I are very much looking forward to welcoming you back again. With my best regards, Laurent Ebzant General Manager

Reviewed 1 week ago via mobile

We had one night over there. It was a great choice. Our room was on the ninth floor. It was very clean. Has nice view overlooking the souk, great mosque and the sea. Happy Hour and breakfast were very nice. Reda and Eman were very welcoming and professional. We asked them from where we can get the same cookies. They...

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Helpful?
Thank Jackie M
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Guest, Thank you so much for choosing Hyatt Regency Casablanca as well as taking the time to share this kind feedback on TripAdvisor.com. Many thanks for your comments regarding the room and breakfast. Highly appreciated. On another side, I'm very glad to read your nice comment regarding Reda and Imane and I will certainly share it with them. I...

Reviewed 2 weeks ago via mobile

It was my first and last time to try this hotel. Even-though it's in a central location but the hotel needs to be remodelled asap. When you enter the room you feel like you're back in the 90s! I will definitely not stay there again. But if you don't care about staying in an old hotel then you can give...

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Helpful?
Thank Ismailazmy
HyattRegencyCASAB, General Manager at Hyatt Regency Casablanca, responded to this review

Dear Mr. Ismail, I'm very sorry to learn the experience that you have encountered during your last stay at the Hyatt Regency and would like to present you my sincere apologies. Please let me assure you that I have well noted your point of dissatisfaction. I hope to have the pleasure to welcome you back at the hotel, to assure...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Modern 11-story Hotel in city center, overlooking harbor & Old City. ... more   less 

Additional Information about Hyatt Regency Casablanca

Address: | Place des Nations Unies, Casablanca 20000, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: $214 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Casablanca 4.5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Hyatt Regency Casablanca Hotel Casablanca
Casablanca Hyatt Regency
Hyatt Casablanca
Hotel Style:
#1 Business Hotel in Casablanca
#3 Romantic Hotel in Casablanca
#3 Luxury Hotel in Casablanca
#4 Family Hotel in Casablanca
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Casablanca staff and other travellers.
11 questions
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Ponte Vedra Beach, Florida
7 months ago
over a year ago
India
over a year ago
East Haddam, Connecticut
over a year ago

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Questions? Get answers from Hyatt Regency Casablanca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My lower level floor room had a view of a wall.”
 of 5 bubbles Aero999, 16 Mar 2017 | Read review
“The room was very large and the interior design is wonderful.”
 of 5 bubbles , 18 Feb 2017 | Read review
“Try to get a room facing the waterfront and mosque.”
 of 5 bubbles DrG48301, 5 Dec 2016 | Read review
“View of the city”
 of 5 bubbles Willythejock, 25 Nov 2016 | Read review
“Luxury hotel”
 of 5 bubbles S0L0TRIPS, 13 Nov 2016 | Read review
5 of 5