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Farah Casablanca

Hotels.comUS$96*
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05/06/2017 06/06/2017
1 room 2 adults 0 children
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Farah Casablanca
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591 Reviews from our TripAdvisor Community

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Showing 263: English reviews
Geneva, Switzerland
Reviewed 6 May 2014

The location of the hotel is nice close to everything. They are saying it is a 5 start but it is not more than 4 stars. The morocain restaurant is really bad. The breafast is also not at the level of a 5 stars not even 4 stars. The bar is not bad but absolutly nobody a dead place. Most...

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Helpful?
Thank Amédée S
Hicham O, Manager at Farah Casablanca, responded to this review

Dear Sir, Dear Guest, Let us, first of all, thank you for taking the time to focus our attention on your stay at Golden Tulip Farah Casablanca. Also, we are pleased that you liked our location, our staff, our service and our pool. However, we have taken note of the experienced weaknesses regarding our various dining outlets and our Spa,...

Basrah, Iraq
Reviewed 28 April 2014

Good position but moderate quality, not very clean, it was busy in the time of visiting and we had to wait for 3 hours for check in. Always not enough food and food tools in breakfast, dinner and lunch and we have to ask and search for spoons and knifes and so on.

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Helpful?
Thank Veracruz2013
Hicham O, Manager at Farah Casablanca, responded to this review

Dear Mr Veracruz, Thank you for taking the time to tempt our attention on few malfunctions that marred your stay with us. It is clear from your comments that nothing was good, and this is where the real challenge lies ahead for all the staff of the Golden Tulip Farah Casablanca. And we would like to apologize to you with...

LOS ANGELES
Reviewed 12 April 2014

Not sure why you would want to go to Casablanca, but if you do the Golden Tulip is just fine. The room I was in was small, but nicely appointed. I didn't eat there, but they have two or three restaurants: one French, one International. Speaking of food, there is a Spanish place a couple blocks away: Casa something. Best...

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Helpful?
1Thank ROG13
GTFC_Management, Directeur général at Farah Casablanca, responded to this review

We are so glad you had a good stay with us. We look forward to being of service when you return to Casablanca Best regards Hassan BOULHARIR

Manila, Philippines
Reviewed 12 April 2014

Rooms don't come with water nor coffee. Windows are dirty. Bathroom is ok. Breakfast was ok. Soundproofing needs to be improved. You can hear cars outside from the 12th floor. You can also hear your neighbors talking. Pillows are a bit hard. Gym's treadmill was conking out and there are no cups for water.

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Helpful?
Thank ErichNikie
GTFC_Management, Directeur général at Farah Casablanca, responded to this review

Thank you for your feedback, and for your understanding! We appreciate you giving us the opportunity to adjust ourselves in improving guest’s satisfaction. Your comments have been shared with the appropriate department heads to ensure we provide the proper service to our guests. Best regards Hassan BOULHARIR

Reviewed 21 March 2014 via mobile

The fact is that hospitality in casablnanca is very poor. Although hotel facilities are quite good, you are not treated as a hotel guest at all I cant remember that any of the hotel employees smiled at my face Food is quite good in the hotel Prices are very high so be careful not to use room service. Also room...

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Helpful?
Thank Ahmed A
GTFC_Management, Directeur général at Farah Casablanca, responded to this review

We would like to thank you for taking the time to share your experience at Golden Tulip Farah Casablanca We take note of every observation you made to improve our guest’s satisfaction We hope to welcome you again in Casablanca Best regards Hassan BOULHARIR Hassan BOULHARIR

Toronto, Canada
Reviewed 17 February 2014

i always stay in this hotel , the services are just amazing , very proffessional and welcoming staff , and the best breakfast you can ever have .also the location of the hotel right in the heart of the business area with easy access to the best attractive venues of Casablanca . very clean rooms and spacious with lovely amenities...

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Helpful?
Thank MHicham
GTFC_Management, Directeur général at Farah Casablanca, responded to this review

Dear Mr MHicham, Thank you for this nice review and for having dropped your satisfaction further to your stay with us. We strive our efforts to make our guests' stay enjoyable and memorable and as from your comments we have succeeded. Thank you for having taken the time to mention it. I look forward to welcoming you back at the...

london
Reviewed 17 February 2014

nice hotel in the city centre, good size rooms and amenities, staff are helpful and check in was quick, breakfast is good, hotel has a nice restaurant on the ground floor, and a nice bar in the first floor

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Helpful?
1Thank othmane
GTFC_Management, Directeur général at Farah Casablanca, responded to this review

Dear Mr Othmane, Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. Thank you for your support Best Regards Hassan BOULHARIR

Washington DC, District of Columbia
Reviewed 11 February 2014

Golden Tulip is very well located in Casablanca, walking distance to main squares, medina, and pedestrian streets. Had problems with hot water in the room. Decorations and furniture are rather old and rooms could use renovations/upgrades. Concierge booked dinner reservation and taxis without issues. The breakfast is basic, although there is a good omelette bar (with Fatima's local crêpes), however...

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Helpful?
Thank MarySL00
GTFC_Management, Directeur général at Farah Casablanca, responded to this review

Thank you for your feedback, and for your understanding! We appreciate you giving us the opportunity to adjust ourselves in improving guest’s satisfaction. Your comments have been shared with the appropriate department heads to ensure we provide the proper service and information to our guests. We hope to welcome you for your next visit in Casablanca, Best Regards Hassan BOULHARIR

Gaziantep, Turkey
Reviewed 3 February 2014

The hotel is very good location. I didn't go out much thats what I heard. When you enter the hotel its very nice but rooms needs a workk. Carpets are old and the rooms should be more clean. But the overall I liked the hotel and you can recommend it.

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Helpful?
Thank Serkan A
GTFC_Management, Directeur général at Farah Casablanca, responded to this review

We would like to thank you for taking the time to share your experience at Golden Tulip Farah Casablanca on TripAdvisor. Your comments will help us to keep improving guest's satisfaction, and be sure this is our priority. We take note of every observation you made to take our hotel's guest's service "to the next level". We hope to welcome...

Lille, France
Reviewed 24 January 2014

I was in this hotel on January 21,22nd 2014. The hotel is impressive from the exterior and is paced in the center where all major hotels are. The hall is nice and the personnel quite nice. Good breakfast with large choises but if you come early in the morning (between 6h30 and 7h9 not all the personnel is there and...

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Helpful?
Thank Franco L
GTFC_Management, Directeur général at Farah Casablanca, responded to this review

We would like to thank you for taking the time to share your experience at Golden Tulip Farah Casablanca on TripAdvisor. Your comments will help us to keep improving guest's satisfaction, and be sure this is our priority. We take note of every observation you made to take our hotel's guest's service "to the next level". We hope to welcome...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking

Additional Information about Farah Casablanca

Address: 160 Av Des Forces Armees Royales, Casablanca 20000, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: $109 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Farah Casablanca 5*
Number of rooms: 280
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Also Known As:
Golden Tulip Farah Casablanca Hotel Casablanca
Casablanca Golden Tulip
Golden Tulip Casablanca
Hotel Style:
#18 Spa Hotel in Casablanca
#31 Luxury Hotel in Casablanca
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Questions & Answers

Here's what travellers have asked, with answers from Farah Casablanca staff and other travellers.
1 question
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Questions? Get answers from Farah Casablanca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the higher the better. The ambient noise is significant in the lower floors.”
albert501, 19 May 2017 | Read review
“A good well priced city Hotel in Casablanca.”
travelconsultants, 28 Mar 2017 | Read review
“If you decide to stay.....just choose the ones located on the higher floors (street noise)”
JBLISBOA, 20 Mar 2017 | Read review
“executive room”
JoseMoscou, 16 Jan 2017 | Read review
“avoid rooms facing the main street.”
112baherr, 17 Dec 2016 | Read review
5 of 5
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US$96* /night
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Prices are for 1 room, 2 adults
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