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Oum Palace Hotel

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Oum Palace Hotel
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172 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I recently stayed for a 3 day business trip. I chose it because it is very close to my client's and from the outside the staff looked friendly. The room was clean and very spacious. Actually the largest bedroom and bathroom in the price range I've ever stayed in Casablanca. However it was a very noisy room, and none of... More 

Thank Javier S
Littleborough, United Kingdom
Level Contributor
227 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 4 weeks ago

This was a booked lunch stop on our tour of Casablanca. The service was slick. As a starter, tuna salad was plentiful and tasty. Unfortunately, the main course (particularly the macaroni accompanying the meat was only lukewarm. The sweet course was pleasant.

Thank KBofLB
Cairo, Egypt
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 September 2016

The hotel is very nice in the heart of Casablanca, and near from Marrakesh door old market, and near from the train station, and I enjoyed with this location, the prices is good, and the food is good also, few minutest to Al Hassan II Mosque, and the beach, there are a lot of markets and bazaars around the hotel,... More 

1 Thank YasserZakaria74
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 June 2016

Location is very nice if someone wants to enjoy busy city life. If some want to stay at cool and calm place it is not for him. I liked the place as I always interested the see city busy life. Communication from here were also convenient. Metro line was 3 minutes away. Public transport and taxi are nearby. So visiting... More 

1 Thank Shahariar-BGD
Tel Aviv, Israel
Level Contributor
185 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 12 May 2016

This is a group hotel. There are buses constantly letting of loads of people and th place is like a bus station. The "4-star " hotel is really 3 star and it is expensive. The only great thing about this hotel is it's location. It is opposite the old town and easy walk to many attractions. I got the suite... More 

Thank iris212
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 March 2016 via mobile

I don't submit reviews often, and the ones that I have submitted have all been positive...But I feel so strongly about our time at the oum palace and the negative experience we had that I felt it necessary to add to the collective here on trip advisor. Bottom line: this was the worst customer service that I have experienced in... More 

Thank Tom S

Travellers are raving about these Casablanca hotels

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2015

We had booked 2 rooms for our last nite in Morocco. We had confirmed the day before. Upon arrival - we were told there was only one room left and we would have to share. My travel companion snores heavily - we have had 2 rooms the entire trip. Riads that were smaller but committed to keeping the reservation we... More 

1 Thank Lori S
Level Contributor
79 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 5 August 2015 via mobile

Stay away if you wish to sleep. This place is noisy, dirty and not maintained . Our first night in Casablanca. We moved twice during the night trying to get away fro rattling air conditioners, filthy carpet, peeling wallpaper and yelling and screaming in hallways,. It is dark and dingy. The whole place needs either a good scrub or upgrade.... More 

2 Thank Debbieperth
Cape Town, South Africa
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 June 2015 via mobile

This hotel is well located and was quite pleasant - the room and bathroom were clean; the bed was comfortable. The wifi was good. Staff was pleasant and helpful. The breakfast buffet was delicious. It had a large variety of food including cereals, tea, coffee, milk, eggs, pastries, bread and fruit. The hotel was generally quite comfortable and pleasant.

4 Thank Abeda I
Geneva, Switzerland
Level Contributor
91 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 16 May 2015 via mobile

The advertisement on booking is showing huge discount on that hotel... The real value is not more than 55 to 60 usd. It is old, internet was not wotking in my floor and no alcohol ... The sevice and the location are good, very clise to the souk.

1 Thank Amédée S

84 photos of this hotel

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Hotel & Grounds (15)
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Bathroom (11)
View from Room (10)
Dining (2)
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Management photos: Courtesy of the property manager

All Management Photos (15)
Bathroom (2)
Dining (1)
Room/Suite (2)
Hotel & Grounds (1)
Other (9)
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  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Oum Palace hotel remains devoted to your satisfaction, at your arrival you will appreciate the warmth and natural conviviality of our services, rooms, restaurants gastronomy and buffets, sauna, hammam, massage, fitness centre, etc……. ... more   less 

Additional Information about Oum Palace Hotel

Address: 12 Rue Kamal Mohamed, Casablanca 20000, Morocco
Region: Morocco > Grand Casablanca Region > Casablanca
Price Range: $100 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oum Palace Hotel 4*
Number of rooms: 101
Reservation Options:
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Hotel Style:
#24 Spa Hotel in Casablanca
#37 Luxury Hotel in Casablanca
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Questions & Answers

Questions? Get answers from Oum Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room at top floor seems to be good.”
 of 5 bubbles Shahariar-BGD, 27 Jun 2016 | Read review
“Do not get what they call a 'suite' - dirty and only a larger room than a regular room”
 of 5 bubbles E196UIloris, 23 Oct 2015 | Read review
“Maybe try to get a room on the back side of the hotel. The front side only looks out on an ugly, half abandoned high rise.”
  • Abandoned floors in the high rise across the street.
  • View from the 6th floor out to the street.
 of 5 bubbles GregCutler, 7 Nov 2014 | Read review
“Higher up may be better.”
 of 5 bubbles RodneyL166, 27 Apr 2014 | Read review
“No swimming pool”
 of 5 bubbles prtravel, 24 Dec 2013 | Read review
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