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Palais Medina & Spa

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436 Reviews from our TripAdvisor Community

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Showing 143: English reviews
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Casablanca, Morocco
Reviewed 1 week ago via mobile

We stayed with family one night. And liked hotel. It is new and very good location near a mall and medina of Fes. We checked out the hotel at 11 o clock and visited medina everything was very good. But about 16.00 we took the motorway to turn back Casablnanca my wife remembered that we forgat the charger of my...

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Helpful?
Thank Rachid B
France
Reviewed 1 week ago via mobile

Stayed at the hotel for a night. The lobby and facilities are beautifully decorated. I loved the local paintings on their wall! The room is correct. Clean and tidy but the toilet and shower needs some refurbishment. We actually had a view of the old town of Fes. What a beauty! The hotel is conveniently located to the city center...

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Thank Mmejetsetter F
Reviewed 4 weeks ago via mobile

When we first got there, the hotel was very beautiful from the outside and we could not wait to be in the inside and we were not disappointed.. first of all the reception was kind, second of all the atmosphere was incredible and everything else was all right.. just pleased to have visited that hotel !

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Thank Imane_Idrissi
Manama, Bahrain
Reviewed 11 December 2016 via mobile

My booking to this hotel for one night and I found staff are friendly , knowledgeable, and classy. This is rare in other hotels i stayed in before in Fes ... I extended my stay for another 2 nights and I faced small issue with bathroom towel but it was fixed immediately. The hotel is close to the mall and...

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Thank Ajmal-BH
Cardigan, United Kingdom
Reviewed 2 December 2016

Rooms far too hot. Temperature controlled centrally, air conditioning switched off for winter in November and heating on.The shower was very difficult to operate to the point of being dangerous.The food was poor and dinner was cold. Definetly not a 5 star hotel.

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Thank 80wanderer
Reviewed 30 November 2016

Overpriced and disappointing for a 5-star hotel. The website says that the internal pool is warm, but they told us it actually gets cold in the winter (???) and they charge 200 DH for using it! I have been to 3- and 4-star hotels whose pools' heaters were working and were free. Food is average for the price charged, and...

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Thank Cassia M
London, United Kingdom
Reviewed 15 November 2016 via mobile

This is a great hotel, spacious, beautiful pools and very modern..it is within walking distance of McDonald's and Borj Fes and quite close to the Medina. Great value for money, highly recommend going in the summer as they gave beautiful cabanas to relax in. Meet door is the Actors night club which isn't the best but it's literally next door.

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Thank yazi1
Atlanta, Georgia
Reviewed 14 November 2016

Our room was dated but big, a lot of things did not function and required service; TV, phone (never did work), re frig. Slow elevators. Section of the city very quiet and no restaurants. The hotel is designed to handle conferences and weddings not much on personnel service. The front desk was very slow and not very acknowledgable about your...

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1Thank garythegut
UK
Reviewed 11 November 2016

I stayed there for 2 nights. The rooms are nice and the bed is comfortable. The bathroom is nice and clean. Reception staff are nice and friendly. Breakfast is good and the dinner was good. Alcohol is expensive.

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Thank nprasad
Calgary, Canada
Reviewed 10 November 2016

Got a great room with a view of the pool and amazing landscape. But there was so many things wrong with the room: the balacany door won't lock, the safe doesn't work, and the air conditioning is useless. But we called the front desk and they came right away and fixed everything. The food was very good, but the service...

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Thank Jehad A

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Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
located in Fes, next to the shopping center Borj Fez, the Palace has an outdoor pool and a snack bar with panoramic views of the Jbel Zallagh Hill and the ancient medina. It features a luxury spa center.The Palais Medina & Spa, immersed in an Andalusian garden of 5 hectares, offers rooms and spacious air-conditioned suites with breathtaking views of the medina or the gardens. They are all equipped with a flat-screen satellite TV and a private bathroom.Guests can enjoy international and Moroccan cuisine in one of the 3 restaurants of the hotel. There is also a piano bar and a nightclub.The hotel also offers spa Daniel Youth which offers a heated indoor pool and a range of beauty treatments. Enjoy a relaxing comfortably on the large terrace of Palais Medina overlooking the garden.The hotel is located between the historic town and the new town and 30 minutes drive from Fes International Airport. ... more   less 

Additional Information about Palais Medina & Spa

Address: Avenue Allal El Fassi, Fes 30000, Morocco
Region: Morocco > Fes-Boulemane Region > Fes
Price Range: $114 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palais Medina & Spa 5*
Number of rooms: 147
Reservation Options:
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Hotel Style:
#7 Business Hotel in Fes
#11 Spa Hotel in Fes
#21 Luxury Hotel in Fes
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Questions & Answers

Here's what travellers have asked, with answers from Palais Medina & Spa staff and other travellers.
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Questions? Get answers from Palais Medina & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor facing the pool”
 of 5 bubbles 280jehada, 10 Nov 2016 | Read review
“View of pool”
 of 5 bubbles 948jp, 16 Oct 2016 | Read review
“Go for pool view”
 of 5 bubbles kamilio, 23 Jul 2016 | Read review
“Over looking the pool is excellent”
 of 5 bubbles Bob2012Sydney, 30 May 2016 | Read review
“Poolside rooms offer the best views.”
  • Lovely views of the sunrise
  • To wake to this view every morning was exceptional
  • The view in the evening was vibrant and beautiful
  • Sunrise through our window
  • Sunrise from our room
 of 5 bubbles ThomasP190, 24 May 2016 | Read review
5 of 5