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Eden Andalou Hotel Aquapark & Spa

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Traveller (2005)
Room & Suite (491)
Pool & Beach (272)
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Overview
  • Excellent51%
  • Very good23%
  • Average14%
  • Poor6%
  • Terrible6%
Travellers talk about
“aqua park”(339 reviews)
“jazz bar”(113 reviews)
“animation team”(161 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,581)
There are newer reviews for Eden Andalou Hotel Aquapark & Spa
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11 - 15 of 1,928 reviews
Reviewed 3 weeks ago

Very unfriendly and disrespectfull staff at the reception and reservation service. They were showing no respect to our request of geting back 130 MAD of change paid over the bill amount. Asked for an invoice and got no help whatsoever. Not god selection of food;...More

2  Thank ban0na1999
Reviewed 4 weeks ago via mobile

We are a family of 6 and we spent 3 nights here. The stay was great, rooms were clean and spacious, staff were really good. The only down side is the food, although they have a big variety, the food lacks taste and flavour, it...More

1  Thank Babies_on_board_10
Response from EdenAndalouY, Responsable relations clients at Eden Andalou Hotel Aquapark & SpaResponded 3 weeks ago

Dear sydney, First I would like to thank you for taking the time to share with us this review on TripAdvisor. I'm delighted to read that you appreciated your experience in our hotel. However, I would like to apologize about food taste; strict improvement measures...More

Reviewed 4 weeks ago

Our first experience of an All-Inclusive holiday so we did not know what to expect. No problems. From the reception staff all of whom were helpful and friendly ( a thank you to Mustapha ) , to the buffet restaurant staff and to the bar...More

1  Thank John S
Response from EdenAndalouY, Responsable relations clients at Eden Andalou Hotel Aquapark & SpaResponded 3 weeks ago

Dear Mr. John, Thank you for your stay with us and for sharing your experience with other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay, follow our Facebook pages for promos that you might...More

Reviewed 17 March 2018 via mobile

We spent a short 4night stay here at Eden andalou hotel. It's an attractive Hotel situated on the outskirts of Marrakesh, where the surrounding gardens are handsome and landscape is well kept and maintained daily. The Hotel itself has a clean tidy outlook inside and...More

2  Thank khaansaab123
Response from EdenAndalouY, Responsable relations clients at Eden Andalou Hotel Aquapark & SpaResponded 3 weeks ago

Dear khaansaab, Thank you for sharing your feedback regarding your stay and for giving us the perfect rating! We are delighted that our hotel provides you with such good times and it is with great pleasure that we will continue to do. Your satisfaction is...More

Reviewed 13 March 2018

Recent visit was spoiled by Customer Relations people. We were advised before our visit that if we contact the hotel beforehand they can arrange airport/hotel/airport transfers at 150MAD (about 12GBP) per couple each way. I sent email to hotel via their website form. Having got...More

5  Thank barbarascotsgrove
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Most Booked Properties in Marrakech, Morocco
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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$118 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#153 Spa Hotel in Marrakech
#165 Luxury Hotel in Marrakech
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$118 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#153 Spa Hotel in Marrakech
#165 Luxury Hotel in Marrakech
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (2005)
Room & Suite (491)
Pool & Beach (272)
Dining (174)
Amenities (74)
Family and Play Areas (36)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
dantay1313
23 April 2018|
AnswerShow all 4 answers
Response from Karima L | Property representative |
Dear Mr Dantay Thank you for your message . unfortunately we don't have soya milk. Looking forward to welcoming you, please accept our greetings
1
Vote
Google Translation
Beckyboo1986
17 April 2018|
AnswerShow all 4 answers
Response from _bartramj2 | Reviewed this property |
Yes there is in family suite
0
Votes
KellieandReg A
12 April 2018|
Answer
Response from Karima L | Property representative |
Dear Kellieand ; Our hôtel and aqua-park will be open all the time; and the aqua park is partially heated in winter
0
Votes
Google Translation
Room Tips
"Good a pool side room"
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"Ground floor , near water park"
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"Choose rooms with pool view"
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"Recommend requesting ground floor with a terrace"
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