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Eden Andalou Hotel Aquapark & Spa

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3,921 Reviews from our TripAdvisor Community

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There are newer reviews for Eden Andalou Hotel Aquapark & Spa
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Showing 1,540: English reviews
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2013

I can not say one bad thing about this hotel. Everything was spectacular-food, rooms, customer service and especially the entertainment staff. My three kids were occupied from morning to night by entertainment staff and did not want to leave hotel to go and see other attractions in town. Every member of staff in hotel was very welcoming and looked after... More 

Helpful?
1 Thank david b
Gloucester, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 September 2013

Me and my partner went for 7 nights from the 9th September 2013. We had a fantastic time. The rooms are lovely, big and always clean. We enjoyed the food, I do not know how people can fault the food, the tangines are amazing, don't be fooled by the vegetables on top, underneath are lovely slow cooked chunks of beef,... More 

Helpful?
Thank ljm6195
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 September 2013

I am not a person who had too much time on my hands to whinge about stupid little things like alot of people writing reviews on here! This is a true reflection of how I feel about this hotel and how you might feel too. Overall, the hotel isn't bad, a few things to be aware of: 1. Yes drinks... More 

Helpful?
4 Thank Shellyk147
Great Bookham, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 September 2013

My wife and I stayed at the Eden Andalou for ten nights from 9th to 29th September. The hotel facilities were excellent, the food varied and beautifully presented and the staff friendly and very helpful. When my wife needed to see a doctor, Reception sorted everything and we had a room visit within an hour. Reception also arranged to collect... More 

Helpful?
Thank Neil C
England
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 September 2013

I stayed here in January this year with 40 of my work colleagues as a company trip. The hotel, grounds and rooms were lovely, however, the staff and service we received was appalling. My company had paid a lot of money for this trip and we really expected better service. We were made to feel like we were not valued... More 

Helpful?
1 Thank MKandT
Glasgow, United Kingdom
1 review
Reviewed 23 September 2013

we love our stay in the hotel.. we went four of us of an all inclusive deal.. the hotel offers free bus to djma alfna and return and the aquaoark was niiice. The staff were helpful they speak English french and Arabic.. the room is beautiful and the room services were great.... love it for the price

Helpful?
Thank joe d
Zurich, Switzerland
2 reviews
Reviewed 22 September 2013

We landed early in the morning in Marrakech after an early start from Basel. Our baggage got somehow lost between Basel and Marrakech (sic!) and after taking care of formalities for the baggage we took transfer to the Eden Andalou. After already a long morning, we have been welcomed at the hotel very well with a smile, wonderful moroccan tee... More 

Helpful?
Thank Sen C
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 September 2013

Me and my friend stayed 10 days first weeks in September 2013. Realistically we knew with the money we paid it would not be like a 5 star in UK, however our room was spacious & clean, bed comfortable, what else does one need! You have a choice of pools with entertainment at the pool which was fun to watch... More 

Helpful?
1 Thank carole_riddell
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 September 2013

Trip advisor review Eden Andalou lie on several occasions, it's not a 5* hotel, it's not really an all inclusive, it's not clean, and the food is definitely a no go. The staff have obviously not been trained in customer service as you receive a grunt as you walk into the restaurant where you must give your room number, none... More 

Helpful?
9 Thank Charlotte B
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 September 2013

I have never felt complelled to write a review on a hotel before...until I had this hotel take the ultimate P!ss! This hotel is not 5* Firstly the first words out of the receptionists mouth was "you owe tax at the end of your stay" we had no tour of the facilities and soon realised that this was not what... More 

Helpful?
4 Thank Kate H

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Featuring 3 outdoor swimming pools in the Andalusian-style gardens and a 1600 m² spa is this environmentally-friendly hotel. It is 4 km away from Marrakech airport and offers views of the Atlas Mountains. The 250 suites spread over six riads and surrounding beautiful flowered patios. Domes carved stucco, zellij, white marble and Bohemian crystal dominate the 2 lounges, Oriental and Andalusian. They are equipped with a flat-screen TV, minibar and a balcony with views of the garden or mountains feature in the air-conditioned. Each modern suite has a separate seating area and a marble bathroom, free safe and Wi-fi. A hotel downtown, Andalusian Esplanade faces the gardens and 2 pools the Majorelle 25m long heated in winter, white pool 35 meters long lined with its wooden deck Teck. Atlas summits are facing you. Many bars and restaurants surround the Esplanade: The Fez (Moroccan restaurant), the international Atlas restaurant, the Mimosa pool bar and the Jazz Bar open alternately. Adjoining Aquapark offering over 17 slides and attractions (open from 01/04 to 31/10). The hotel has beach volleyball, basketball, mini football and ping pong courses. You can purchase souvenirs from the on-site gift shop, and Wi-Fi access is available throughout the hotel, including rooms. At an extra charge, additional facilities include a hairdresser, a fitness centre with coach and baby sitting service. A Kids Club offers entertainment in summer. Free transfers are provided to/from Jamaa El Fna Square is 5 km away. ... more   less 

Additional Information about Eden Andalou Hotel Aquapark & Spa

Address: Km 4, route d'Amizmiz, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $116 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eden Andalou Hotel Aquapark & Spa 5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Eden Andalou Spa And Resort
Eden Andalou Marrakech
Eden Andalou Hotel Marrakech
Hotel Style:
#137 Spa Hotel in Marrakech
#150 Luxury Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from Eden Andalou Hotel Aquapark & Spa staff and other travellers.
244 questions
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Questions? Get answers from Eden Andalou Hotel Aquapark & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be far away from the disco (avoid room 360 !)”
 of 5 bubbles 935mirandam, 17 Nov 2016 | Read review
“You don't need to choose between family and standard there is no différence except the price”
 of 5 bubbles felkhaz, 23 Oct 2016 | Read review
“early night - away from the pool/ main area. terrace added and extra special touch and great if you want to sit out while kids sleep”
 of 5 bubbles SueB-Horsham, 19 Oct 2016 | Read review
“Try the Oriental Suite maybe to get the best ? 3000 MAD per night!”
 of 5 bubbles , 10 Oct 2016 | Read review
“all rooms are top class”
 of 5 bubbles rushcam, 5 Oct 2016 | Read review
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