Kenzi Menara Palace

Kenzi Menara Palace

Jaimie, Mehdi and Moud are just amazing people,  They took care of us and went above and beyond.
Traveller (2424)
Panorama of the Deluxe Twin Room at the SENTIDO Kenzi Menara
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Kenzi Menara Palace
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About

4.5
#3 of 9 resorts in Marrakech
4.0 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The blend of an Arabo-Moorish architectural style with a generous 10 acres park and gardens makes the Kenzi Menara Palace & Resort your haven of peace and tranquility. The Kenzi Menara Palace is a luxury hotel located in a peaceful, 10-acre park in Marrakech just 10 minutes from the medina by free shuttle. The hotel offers accommodation mixing harmoniously the Moroccan style and a modern touch. Guestrooms are comfortable and have a balcony offering a staggering view facing the Atlas mountains. The international restaurant "Terrasse de l'Insensé" and the specialty restaurant "L'Insensé" serve quality cuisine and a different dining sensation and satisfy all tastes. There is also a traditional Moroccan restaurant, poolside snack bar, piano bar, and room service. The hotel offers various activities including tennis, volleyball, badminton, and a swimming pool. The Kids Club is supervised by professionals and gives children the opportunity to discover the Moroccan culture through fun and educational activities. The Spa by Terraké invites guests to relax. Guests can enjoy free Wi-Fi internet access, free on-site parking, and a free shuttle to the city center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Aerobics
Babysitting
Parking
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Entertainment staff
Table tennis
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Pedicure
Salon
Solarium
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Minibar
Flatscreen TV
Sofa bed
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Laptop safe
Refrigerator
Bath / shower
Hair dryer
Room types
Mountain view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Family Resort
Mountain View
Languages Spoken
English, French, Spanish, Arabic and 1 more
Hotel links
Special Rate:Special rate available

Location

Avenue Mohammed VI Zone de l’Agdal, Marrakech 40000 Morocco
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 53 out of 100
53
Menara Airport
4.5
4.5 of 5 bubbles3,561 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Kenzi Menara Palace has received a mixed bag of feedback from its guests. While many appreciate the hotel's cleanliness, citing well-kept rooms and tidy grounds, others have been less impressed by the atmosphere, mentioning loud music that can disrupt the peace. The spacious pools garner positive attention, yet the hotel's value is questioned due to high costs and underwhelming all-inclusive packages. The rooms are generally viewed as large but dated, with some complaints about air conditioning efficiency. Service experiences range from commendations of friendly staff to criticisms of slow service, particularly at the bar and reception.
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Satisfactory

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3,561Reviews234Q+A100Room tips
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Detailed Reviews
Prince z wrote a review Nov 2023
2 contributions1 helpful vote
Hotel's Favourite
5.0 of 5 bubbles
I recently had a fantastic stay at Kenzi Menara Hotel in Marrakesh. The hospitality was exceptional, and Coach Mehdi's personalized service added an extra layer of excellence to my experience. His attention to detail and commitment to guest satisfaction truly stood out. The hotel's ambiance, amenities, and Mehdi's professionalism make it a top choice for anyone visiting Marrakesh.
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kenzi Menara Palace Manager, Directeur général at Kenzi Menara Palace
Responded Nov 13, 2023
Dear Guest, Thank you so much for your kind words about your recent stay at the Kenzi Menara Palace. We are thrilled to hear that you had an amazing time and that you were impressed with our hotel, our staff, and especially our coach, Mehdi. Mehdi is a valuable asset to our team and we are so grateful for his dedication to providing our guests with an exceptional experience. He is always going above and beyond to make sure that our guests feel comfortable and welcome. We are so glad that Mehdi was able to help you with your sports injury and that he made your trip so easy. His kindness and attention to detail are truly remarkable, and we are so proud to have him as part of the Kenzi Menara Palace family. We hope that you will choose to stay with us again in the future so that we can have the opportunity to welcome you back and continue to provide you with the exceptional service that you have come to expect from us. Sincerely, Mrs. Ibtissam JAMILI General Manager
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Ed G wrote a review Feb 2020
Luton, United Kingdom111 contributions71 helpful votes
5.0 of 5 bubbles
We arrived on 14th Feb in the evening and were welcomed in by the reception staff. As it was late we were told to go and eat first and check in to our rooms afterwards, which was a nice thing to do. The rooms are spacious with a moroccon theme and well maintained. With a separate toilet and bathroom our rooms had either a patio area or a balcony depending what floor you are on. The pool area is enormous with cabanas and loungers surrounding the main pool and loungers around the smaller heated pool. Still leaving plenty of room to move around both areas. There is a lovely pool bar and restaurant and a separate hut for towels, which also sells sunscreen etc. The restaurants were not crowded this time of year and as we went A.I. we had bottles of wine and any soft drinks/water as required. Food on offer changed every day, the highlight for my family being the freshly cooked donuts at breakfast! I don't think anyone would leave hungry as there was so much to choose from. We took advantage of the free outbound and return shuttle bus to the outskirts of Marrakech main Square and had a thoroughly great time pitting our wits against the market sellers. I'm certain overall they won but we did have a couple of small victories along the way 😁. We have had a really relaxing 7 nights here and would thoroughly recommend this hotel to anyone! (Family of 4 with 2 teens).
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from kenzimenarapalace, Directeur général at Kenzi Menara Palace
Responded Feb 21, 2020
Dear Guest, We really appreciate you taking the time to share your feedback following your recent stay with us. I am delighted to read that you had a great time with us and that everything was perfect for your proposal. On behalf of the entire team, we look forward to welcoming you back in the near future, where we will continue to look after you. My kindest regards, Mrs. Ibtissam JAMILI General Manager
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Reidarjn wrote a review Feb 2020
1 contribution2 helpful votes
5.0 of 5 bubbles
Rooms are large and well equipped and pleasantly furnished. And so are the receiption areas, large but still very pleasant, many sitting groups and lovely furntiture and paintings and carpets. The garden with the swimingpools are well kept with lots of nice vegetations and a nice pool bar serving food and drinks. The hotel is well situated for visits to the city and close to the golf courses on the south of the city. All the meals were delicated presented and there are fresh salads in varieties. Lots of disches to choose from every day. Also local dishes which are very delicious. The staff is very professional and really seems to want to meet the customers expectations. All our requirements were met to our satisfaction from all of them and they even have a Customer relation manager, Ms Moroua, who was very helpfull. We relaxed and enjoyed our stay and if we come back to Marrakesh we would certainly come back to Kenzi Menara.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Rooms facing Avenue Mohamed 6th can be a bit noisy as it is a busy road.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from kenzimenarapalace, Directeur général at Kenzi Menara Palace
Responded Feb 14, 2020
Dear Guest, Thank you very much for sharing your review after your stay with us at the Kenzi Menara Palace ! We're delighted to read that you enjoyed your holiday with us. Your feedback is much appreciated and we are looking forward to welcoming you again during your next trip to Marrakech. Sincerely yours, Mrs. Ibtissam JAMILI General Manager
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Alex D wrote a review Mar 2020
Northampton, United Kingdom20 contributions10 helpful votes
+1
4.0 of 5 bubbles
Have returned from 1 week at the kenzi hotel and we had a fabulous week albeit with one or two improvements for suggestion. The hotel and grounds are lovely, huge big rooms, comfortable beds and powerful showers. The all inclusive alcohol choice is limited however the house red and white wine are extremely good. The evening food is fantastic with lots of attention to detail however breakfast is poor quality and cold. The weather for February was fantastic and the hotel offers a free shuttle bus to Marrakech which is a great service. The bar is soulless and uninspiring so we would normally like to take a drink back to our room and drink on the balcony however absolutely no drinks were allowed to be taken back to your room! This was explained by saying you can't take glassware upstairs however there are already glasses in your room so I did not understand the reasoning behind this, name one person who doesn't like a nice relaxing drink in their room? Another issue was the kids club and how it was still sometimes going on at 10pm blaring out the birdie song in French so you couldn't even have a conversation over dinner or drinks. 10pm is too late and children should be winding down by this point in my opinion. Overall this was a fantastic holiday and I would return however I believe the hotel is just a nice 4* and I would look to stay at a better 5* next visit.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from kenzimenarapalace, Directeur général at Kenzi Menara Palace
Responded Apr 2, 2020
Dear Mr. Alex, Thank you for having stayed at the Kenzi Menara Palace and for having taken the time to inform us about your recent experience. Kindly note that guest satisfaction is our main purpose and that we will be more than happy to offer you a better quality of service if you decide to come back to our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mrs. Ibtissam JAMILI General Manager
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Graham S wrote a review Mar 2020
Tonbridge, United Kingdom50 contributions50 helpful votes
+1
4.0 of 5 bubbles
This probably one of the nicest hotel rooms I have stayed in, large, clean, great bathroom, even a couple of reasonably comfy chairs. The rest of the hotel is nice clean and fairly modern. Lovely pools and sun lounge facilities. Lovely views of the mountains in the background. The grounds are very well maintained.

Things you be aware of is that you could not have a hotel near the city centre as there is not enough room, so this hotel is built quite away out on an area being developed for "spa & golfing hotels".

The idea being you go there not to sightsee but to play golf, use the spa facilities, laze by the pool by day and go to the bar in the evening (if you do, then go all inclusive). It also aimed at business wanting to hold conference's.

Perhaps this explains why they get away with serving poor food. The breakfast was acceptable at best (the best things were the foods they did not cook) and we had one evening buffet, which was poor and even more a shock when it cost us over £50 (especially as we don't drink alcohol). As previous reviewers have said you are better off taking the last shuttle in at 19:00, having a meal at the market and taking a taxi back as still will only cost you half of that terrible buffet.

Coming back to my title there was no welcome package in our room. Usually when you get to a hotel there is an information pack about what the hotel has to offer (all there was one about the spa and room service). There was no other information regarding other facilities such as the tennis and the badminton or anything about what to see and do in the city. There was a concierge but all he did was draw maps on bits of scrap paper. I would happy of bought a map or guide book if they where made available.

There is a free shuttle but the last one comes back at 19:15 so is not aimed at tourist but mainly to keep you at the hotel.

As for the staff the reception staff where efficient but didn't seem to care no one asked about our stay we where just another client and our opinion did not matter, in fact anything above there job was a bit of effort.

At the end it is a nice hotel but quite away out so if you wanting to see Marrakesh this not for you, but if you want to spend the day by the pool or on a golf course and are quite happy with poor canteen food, then I would recommend it.
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Date of stay: March 2020
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from kenzimenarapalace, Directeur général at Kenzi Menara Palace
Responded Mar 16, 2020
Dear Graham, I would like to thank you for taking the time to review your recent stay, and for choosing the Kenzi Menara Palace. We are sorry to read that you had some little issues, it would have been nice to report them during your stay to give us the chance to fix it quickly. We hope to welcome you in on a coming stay with this appropriate implementation and make you feel better welcomed. Kind regards, Mrs. Ibtissam JAMILI General Manager
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Stephen213 wrote a review Mar 2020
London, United Kingdom44 contributions62 helpful votes
4.0 of 5 bubbles
My wife and I have just returned after 5 nights at the Kenzi Menara Palace and, overall, had a very enjoyable holiday. It’s fantastically located, being just ten minutes from the Medina and airport and decent distance to many of the golf clubs in the area.
Our bedroom, which I believe was standard size, was huge and very comfortable. The room had a separate seating area, balcony and huge bathroom with separate bath and shower. The balcony door wouldn’t lock but a maintenance guy was up within half an hour to fix the problem.
There’s a little sign of wear in places that could do with some TLC but nothing terrible.
Food was all inclusive and generally very good indeed with something for everyone. There’s a separate Italian restaurant that was very good. Drink on the all inclusive isn’t the greatest - the beer is pretty gassy and the cocktails had little alcohol.
The hotel has two outdoor pools which made for a very relaxing time and a gym in the spa with good facilities.
The hotel also provides a free shuttle into Marrakech that takes just 10 minutes.
Staff overall were very friendly although service in the buffet restaurant was a bit hit and miss. We had a late return flight home and the hotel kindly provided a late check out at no extra cost.
If there was one area that could be better it would be the concierge. I booked a cab for a game of golf and asked for a return pick up only for no one to turn up - the concierge said the taxi driver didn’t bother going back. Things could have just been handled much better if the hotel just took responsibility (regardless of who was to blame) and offer to do something to put things right. Instead they just blamed the taxi company.
The hotel was full of golfers but it appeared the concierge team lacked the basics to help golfers, e.g. how far away golf clubs were, how much taxis would cost etc.
These are the things that make good hotels great.
My wife and I have already talked about returning to Marrakech and, small gripes aside, we would happily return to the Kenzi Menara Palace.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from kenzimenarapalace, Directeur général at Kenzi Menara Palace
Responded Mar 10, 2020
Dear Mr. Stephen, Thank you very much for taking the time to share your unforgettable experience at the Kenzi Menara Palace & Resort. It is a sincere pleasure to read your comment. Our team is dedicated to providing the best quality service as well as creating beautiful memories for our guests. We hope to see you soon again! Sincerely yours, Mrs. Ibtissam JAMILI General Manager
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Bryan D wrote a review Nov 2022
Mayland, United Kingdom53 contributions82 helpful votes
4.0 of 5 bubbles
Not long back from 10 days at this hotel.

Our room was perfect for our needs and spotlessly clean to boot, though I should say that at a time when most hotels, quite correctly, encourage you to reuse towels for environmental reasons, it was unusual to have these unnecessarily replaced every day.

The 50 metre pool meant that at no time did it ever feel crowded. The hotel is perfectly positioned, only being around 15-20 minutes from both the airport and the souk.

The concierge, Sharif, was extremely helpful and with the rare exception, the same could also be said for the vast majority of the staff.

The food was excellent in the buffet, with a wide array of choice that, unusually, was not just repeated on rota after 7 days. The chefs were especially enthusiastic about Moroccan dishes and with good cause as, for the most part, they were delicious.

Special mention should go to the dessert chefs. More often than not at all inclusive hotels, the desserts are of the processed variety, where they look nice, but are pretty tasteless and simply not worth the calories. The homemade offerings here were a notable exception, looking and, more particularly, tasting wonderful, so much so that our bathroom scales were clearly malfunctioning by the time we returned home.

Breakfast was the weakest of the meals. It was okay, but could certainly benefit from a greater choice of cereals and accompanying nuts, together with fish, and an option for poached eggs, outside of the omelettes and fried/hard boiled eggs on offer.

We did eat on one occasion at the Moroccan restaurant, but strangely this was the most disappointing of all our meals. A tagine of just meat with no accompanying vegetables was very odd and the meal took far too long between courses, with chairs that didn’t lend themselves to being sat on for such a lengthy period. It was also disappointing to be charged a supplement for the meal, which wasn’t made clear at the time of booking.

One star is deducted for several reasons. Firstly, we found the wi-fi to be frustratingly poor, constantly having to rotate it between the three available choices and often none of these worked. Secondly, the DJ by the pool who played often repeated music in the mornings and afternoons would sometimes have the volume up annoyingly loud, and I did have to ask him to turn it down, as we were struggling to hear ourselves talk. It would also be fair to say that the choice of music often did not suit the demographic of the audience.

Lastly (and whilst I appreciate this will not be a problem for many people whilst on holiday), the gym facilities were really poor, with much of the equipment broken and with a woefully inadequate air conditioning system in the two areas.

All in all though, a hugely enjoyable stay.
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kenzi Menara Palace Manager, Directeur général at Kenzi Menara Palace
Responded Nov 7, 2022
Dear Bryan, Thank you for your recent visit with us. We are sorry to hear that your experience at the hotel did not meet your expectations. Please be assured that we are reviewing your comments with regard to the service and will be in touch to discuss this further with you. Kind regards, Mrs. Ibtissam JAMILI General Manager
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Stephanie H wrote a review Mar 2020
3 contributions10 helpful votes
3.0 of 5 bubbles
I recently stayed at the property for 5 nights, we had breakfast included but didn’t opt for full board.
On our first night for ease we ate at the buffet, for most this is included, for us we paid 300 Dirhams each! And quite frankly it was terrible, it was drip, lacking in flavour!
But that’s not the worst of it!
We then discovered the charge of water was extortionate too!!! A small bottle (500ml) was 30 Dirhams and a 1.5l bottle was 35 dirhams, if you take the 10 minute walk to carrefour you can get 2 3l bottles for 15 dirhams!
And also on the final night we decided again for ease to stay at the hotel for dinner and eat at the traditional Moroccan restaurant, when we realised that there was only one other book in here we should have realised it was terrible.
The waiter had two tables to manage, yet he wandered off and disappeared for ages at a time! We were left waiting to order, waiting for food, waiting for tables to clear, waiting to pay! Not to mention he barely spoke English, I asked if one of the tagines had vegetables he said yes, I then asked if it came with cous cous or rice to which he replied cous cous.
My tagine arrived with neither cous cous or vegetables!
My friends opted for the crepe brûlée for pudding!!! It was curdled and gritty and I couldn’t believed they’d served it!
Overall we found that when we went elsewhere for food it was a) better quality b) much cheaper even when paying for taxis too!
Also a few other things to complain about before I get on to the good bits:
- there is the most annoying member of staff that always seems to walk round asking guests if they are happy, cause if we are happy, he is happy! At breaking, laying round the pool, at dinner! He was there!!! He didn’t get the hint that he’s an annoying vacuum!
- there aren’t frequent enough shuttle bus transfers and the walk is quite far!
That said, the room was brilliant we both slept incredibly well, the pool also great!
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from kenzimenarapalace, Directeur général at Kenzi Menara Palace
Responded Mar 16, 2020
Dear Guest, First of all, I would like to thank you for having stayed with us at the Kenzi Menara Palace & Resort and for having taken the time to inform me about your recent experience. We regret to have failed in our commitment to excellence as according to your review you have been unsatisfied with the quality of the food !!! We do hope to welcome you back with us in the future. Kind regards, Mrs. Ibtissam JAMILI General Manager
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gilardoni wrote a review Feb 2020
Mandello del Lario, Italy1,205 contribution993 helpful votes
2.0 of 5 bubbles
We lodged for a week. The rooms (270) are big and fully equipped but in the bathroom there was hardly sufficient towels, the right sink was not working properly as the bidet. The restaurant service was totally inadequate even if we made the manager aware all the evenings. Food was ok, but the tables where always shaking, the silverware missing (specially at breakfast. At the bar napkins where barely available. Worst was the last morning the breakfast should start at 6.30, but it was barely ready at 6.40, and we had to ask a number of times to properly set the cereals dispensers, the bread knife, the butter.
In the afternoon being an all inclusive we enjoyed the pizzas at the pool bar, but the employees where barely paying attentions to the orders and would forget within 30 seconds who ordered what (and it was simple beers).
Management should do a lot of training both to themselves and the staff.
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from kenzimenarapalace, Directeur général at Kenzi Menara Palace
Responded Mar 2, 2020
Dear Guest, First of all, we would like to thank you for selecting the Kenzi Menara Palace for your holidays at Marrakech and for sharing your holiday experience on Tripadvisor. We are saddened to hear that you haven’t been satisfied with your stay at our hotel and we apologize for the inconvenience you have been through. Please note that all your remarks will be taken into consideration, and we promise to offer you a better quality of service if you decide to come back. We hope we will have the pleasure to receive you again, so as to respond to your expectations. Sincerely yours, Mrs. Ibtissam JAMILI General Manager
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ABa wrote a review Sep 2021
1 contribution
5.0 of 5 bubbles
We had an amazing stay here. The room was really luxurious, it was clean and the bed was so comfortable. The staff were generally really helpful, warm and welcoming. Shereff particularly was so welcoming and organised an amazing tour for us at a really reasonable price. He made us feel really welcomed and went out of his way for us. The night concierge and waiting staff were also lovely to deal with. Hamsa was an excellent server and even brought me a chair for my bag, which was a really thoughtful thing to do. The only drawback we had was the food at times we felt was a bit overpriced and we had an hour or two without electricity though this was very early in the morning so might have been maintenance. Initially when we arrived it seemed the room wasn’t ready or stocked with water and we were very thirsty after the heat, it took some time to come and we found room service was often quite long wait times. But overall, an amazing holiday, a reasonably priced stay, fantastic staff and beautiful location. Ultimate luxury and I’d 100% recommend. The text line via what’s app to the hotel is also really helpful, I was so impressed by the staff overall.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kenzi Menara Palace Manager, Directeur général at Kenzi Menara Palace
Responded Sep 27, 2021
Dear Guest, Thank you so much for your very kind words. We are really happy to read that you greatly appreciate our property and particularly the kindness and professionalism of our teams. We do hope to have the pleasure to welcome you back in a near future. Best regards, Mrs. Ibtissam JAMILI General Manager
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Carol M asked a question Apr 2024
Aberdeen, United Kingdom8 contributions4 helpful votes
What's best the Garden View or Pool View?
Answer from ddtowe
Northampton, United Kingdom80 contributions100 helpful votes
Makes no difference really. Garden view quieter.
Carol M asked a question Apr 2024
Aberdeen, United Kingdom8 contributions4 helpful votes
We are looking at staying on a Half Board basis; are the evening meals different each night?
Answer from Lars Moe
Manstad, Norway381 contributions213 helpful votes
A few restaurants are about a 10 min walk away. Haven't heard that it's not safe in the area. You can book excursions at the hotel. Don't know about cats,
fernandez hughes asked a question Nov 2023
Chester, United Kingdom32 contributions6 helpful votes
Is there somewhere I'm the hotel to change money to dirham
Answer from 757woody
Spilsby, United Kingdom12 contributions3 helpful votes
Yes you can change money at the reception desk.
570dmk asked a question Jul 2023
Hertfordshire, United Kingdom11 contributions16 helpful votes
Hi, if you are on all inclusive plan, does it include drinks from pool bar and dining poolside?
Jo M wrote a tip Jun 13
5 contributions
5.0 of 5 bubbles
"Take some goggles for doing lots of long swimming lengths of the amazing pool "
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Lynne S wrote a tip May 2024
2 contributions
4.0 of 5 bubbles
"If you have difficulty with balance or walking at present they have no handrails to help you at pool area and other parts of the hotel."
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hol3 wrote a tip May 2024
Manchester, United Kingdom303 contributions34 helpful votes
4.0 of 5 bubbles
"Ask for a quiet room.. We could hear the nightclub unitl 2am but we were too tired to let it really affect us but might affect some people!!"
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amyweld0n wrote a tip Apr 2024
5 contributions2 helpful votes
5.0 of 5 bubbles
"I highly recommend "
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Richard P wrote a tip Apr 2024
Chester, United Kingdom14 contributions2 helpful votes
4.0 of 5 bubbles
"There is a heated pool by the pool bar. We didn’t find it until the last day! Great for little kids."
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PRICE RANGE
C$197 - C$280 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kenzi menara palace hotel marrakech, kenzi menara palace marrakech
FORMERLY KNOWN AS
Sentido Kenzi Menara Palace
LOCATION
MoroccoMarrakech-SafiMarrakech
NUMBER OF ROOMS
236
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Kenzi Menara Palace - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Kenzi Menara Palace
What are some of the property amenities at Kenzi Menara Palace?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Kenzi Menara Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kenzi Menara Palace?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Kenzi Menara Palace?
Yes, free parking is available to guests.
Are there opportunities to exercise at Kenzi Menara Palace?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Kenzi Menara Palace have airport transportation?
Yes, Kenzi Menara Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kenzi Menara Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Kenzi Menara Palace offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Kenzi Menara Palace?
The staff speaks multiple languages, including English, Spanish, French, German, and Arabic.
Does Kenzi Menara Palace have any great views?
Yes, guests often enjoy the mountain view available here.
Is Kenzi Menara Palace accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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