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SENTIDO Kenzi Menara Palace

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#94 of 502 Hotels in Marrakech
Certificate of Excellence
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SENTIDO Kenzi Menara Palace
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1,704 Reviews from our TripAdvisor Community

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Showing 745: English reviews
London, United Kingdom
Reviewed 13 September 2015 via mobile

Had a fantastic time at this hotel, the beds and the rooms are huge. ***Pros*** Rooms Gardens Pool Staff friendliness Free Transit to the main square regularly through the day Nice breakfast Nice burgers Bureau de change with decent fx rate Nearby carrefour supermarket ×××Cons××× Slow checkin Availability of staff on front desk Key cards regularly break

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Helpful?
Thank DavidExpat
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear DavidExpat, First of all we thank you for choosing the Kenzi Menara Palace and have been kind enough to leave your impression on the traveler’s community. Thank you very much for your compliments highlighting our service quality and delivery. All the team of Kenzi Menara Palace hope to have the pleasure of welcoming you again soon! Kind regards, IBTISSAM...

London, United Kingdom
Reviewed 12 September 2015 via mobile

We are two couples from London, aged 19-22. Save your money and go elsewhere; here is why: Rude staff alongside awful food accompanied by LONG WAITS for tedious tasks which should have been done. As the remainder of reviews paint, the food is honesty terrible. It tastes cheap, rarely warm and very watery! It is pretty much the same at...

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8Thank krupa_15
Reviewed 12 September 2015 via mobile

We really enjoyed staying here. The staff were ready to accommodate our needs and went all the way out to ensure we had a great stay. Trying to book my next stay right now. The spa is highly recommended. The room came with complimentary fruits and drinks. A very good value holiday.

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Helpful?
Thank Bukola G
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Bukola G We are excited to hear your feedback and appreciate your comments about this wonderful palace. We believe every guest request is important and our job is to be of service and ensure your accommodations exceed expectations. It is wonderful to know that our staff was able to create a memorable experience during your visit to Marrakech. In...

Marrakech-Tensift-El Haouz Region, Morocco
Reviewed 10 September 2015

We paid £300 per night for a 2 bed suite which was a great size but right over the bar with a singer every night until 12am so no sleep till then, the rooms are NOT soundproof as advertised. So far we have been here 5 days and the Italian restaurant has been closed, there are no movies in the...

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1Thank Simon C
Emirate of Dubai, United Arab Emirates
Reviewed 9 September 2015

I recently stayed here and was very happy with the overall quality of my room, food and service standard. In terms of amenities, the pool was particularly good. In places, the hotel could do with a little bit of attention but this was more than made up for by the freindliness of the staff, in partcular the receoptionists and the...

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Helpful?
1Thank Andy H
kenzimenarapalace, Responsable commercial at SENTIDO Kenzi Menara Palace, responded to this review

Dear customer, Thank you for choosing the Kenzi Menara Palace, also for the time you spend to share your experience with the Tripadvisor community. I have noted carefully all the valuable remarks you have specified, and I will transfer each of them to the concerning department. In the wish to see you soon again among us, Kind regards Anouar Maamouri...

London, United Kingdom
Reviewed 7 September 2015

Lovely palace hotel,great for family holiday!very impressed with the hotel staff and a special mention for the guest relations manager, Imane and concierge Cherrif, both very helpful at all given situations, would definitely visit again!

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1Thank 10kamlesh
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear Valuable guest, Thank you for posting this wonderful and brief review about the Kenzi Menara Palace. I’m happy to know that you are satisfied with your last stay among us and look forward to welcoming you again at this wonderful palace. Once again, thank you for you visit. Best regards IBTISSAM JAMILI General Manager.

Reviewed 5 September 2015

Excellent all inclusive hotel with great facilities and wonderful staff (sherif) guest services was brilliant really friendly, honest and very helpful, will advise you on were to go and be safe (but we didn't experience any problems when we went into town, he even allowed us to us his phone to call home for no charge, a much valued member...

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2Thank Greensbg
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear guest, Greetings from Kenzi Menara Palace ; Many thank you for taking the valuable time and writing this testimony about us. We are elated to know that our continuous effort to provide our guest with seamless hospitality was successfully achieved. Thank you for your visit once again and we hope to welcome you soon. Sincerely yours IBTISSAM JAMILI General...

Reviewed 4 September 2015 via mobile

We stayed at the Kenzi Menara Palace for 2 weeks from 21st August - 4th September. Upon arrival we were completely in awe. The hotel itself is beautiful and so clean. Pictures of this hotel do not do it justice. Reception staff were very accommodating and check in was quick and easy. Rooms are lovely and spacious with a safe...

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4Thank Hannah W
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear valuable guest, I would like to thank you for your visit and also for your testimony. I note carefully every remark regarding our services and make sure to improve it. In the wish to see you soon among us, Sincerely yours; IBTISSAM JAMILI General Manager

England, United Kingdom
Reviewed 1 September 2015

We spent a week in August and had an overwhelmingly positive experience at the Kenzi Menara. Despite what people say about the merits of pool view rooms, our ground floor garden view room was ideally located, facing away from the ever busy pool and instead overlooked the beautiful gardens. Being ground floor we didn't see the road but had uninterrupted...

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Helpful?
1Thank Puddy2409
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear valuable customer; Thank you for your comment regarding the Kenzi Menara palace. I note carefully your comments concerning our services and make sure to improve relative parts. Once again thank you for visiting us. In the wish to receive you soon among us please agree my best regards. IBTISSAM JAMILI General Manager

London, United Kingdom
Reviewed 31 August 2015

I stayed at Kenzi Menara Palace with my family. We were nervous travelling without my dad and because of the stories we heard, but due to the tight security we felt very safe and therefore enjoyed our stay here. Upon arrival we requested connecting rooms and that was arranged within minutes. The hotel was clean, spacious and beautiful. It definitely...

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1Thank Travelling717
kenzimenarapalace, Directeur général at SENTIDO Kenzi Menara Palace, responded to this review

Dear valuable customer, Thank you for this valuable comment about the Kenzi Menara palace, It’s a real pleasure for us to know that your stay among us was positive, We are looking forward to see you soon once again, I wish all the best to all your family. Sincerely yours IBTISSAM JAMILI General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The blend of an Arabo-Moorish architectural style with a generous 10 acres park and gardens makes the Kenzi Menara Palace your haven of peace and tranquility.The Kenzi Menara Palace is a luxury hotel located in a peaceful, 10-acre park in Marrakech just 10 minutes from the medina by free shuttle. The hotel offers accommodation mixing harmoniously the Moroccan style and a modern touch.Guestrooms are comfortable and have a balcony offering a staggering view facing the Atlas mountains. The international restaurant "Terrasse de l’Insensé" and the specialty restaurant "L’Insensé" serve quality cuisine and a different dining sensation and satisfy all taste. There is also a traditional Moroccan restaurant, poolside snack bar, piano bar and room service. The hotel offers various activities including tennis, volleyball, badminton and a swimming pool. The Kids Club is supervised by professionals and gives children the opportunity to discover the Moroccan culture through fun and educational activities. The Spa by Terraké invites guests to relax. Guests can enjoy free Wi-Fi internet access, free on-site parking and a free shuttle to the city centre. ... more   less 

Additional Information about SENTIDO Kenzi Menara Palace

Address: Avenue Mohammed VI, Marrakech 40020, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Price Range: $122 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SENTIDO Kenzi Menara Palace 5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Hotel Style:
#3 Top resorts Hotel in Marrakech
#34 Business Hotel in Marrakech
#51 Spa Hotel in Marrakech
#62 Luxury Hotel in Marrakech
#83 Family Hotel in Marrakech
#134 Romantic Hotel in Marrakech
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Questions & Answers

Here's what travellers have asked, with answers from SENTIDO Kenzi Menara Palace staff and other travellers.
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Questions? Get answers from SENTIDO Kenzi Menara Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool side to avoid noise from road traffic in garden rooms”
 of 5 bubbles 858lesleyc, 11 Jan 2017 | Read review
“Pool view 'left hand side'”
 of 5 bubbles Chrispendry456, 7 Jan 2017 | Read review
“Pool view room”
 of 5 bubbles shehlab2016, 3 Jan 2017 | Read review
“Rooms in front of the swimming pool are quieter”
 of 5 bubbles PHoracio, 6 Dec 2016 | Read review
“pool view is nicer”
 of 5 bubbles 722ki, 2 Dec 2016 | Read review
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